10/10 Excellent
Lauren, Philadelphia
Travelled with family
26 Apr 2025
Had stayed at the hotel almost 20 years ago as well as had business meetings there about a decade ago. Figured I’d give it another try! Overall, the location was wonderful and within walking distance of Bryant Park, 5th Ave., Central Park & Times Square. Close to the subway station. Stayed in a club room which was extremely spacious. The bathroom had wonderful lighting and I appreciated the mini fridge. Two Free bottles of water was provided daily. I also liked that the club rooms had separate elevators, even if they were a bit slow and packed during peak times. The employees at the desk on the 37th floor were absolutely fantastic. For such a large hotel, it was very quiet on floors where the rooms were. The hotel was a bit crowded, especially in the lobby area, but expected due to traveling during spring break and the fact that they hold conferences there. Luggage storage was available for $5/bag. Most hotels I’ve been to recently hold luggage for free. Would stay again, maybe not during spring break/holiday season.
Lauren
Stayed 3 nights in Apr 2025