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The Leo House

2.5 star property

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Garden
View from room
Free daily buffet breakfast
Reception
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
332 West 23rd Street, New York, NY, 10011
  • Madison Square Garden
    ‪10 min walk‬
  • Empire State Building
    ‪18 min walk‬
  • Times Square
    ‪3 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪26 min drive‬

Room options

View all photos for Single Double Room Shared Shower (Full Size Bed)

In-room safe, bed sheets

Single Double Room Shared Shower (Full Size Bed)

7.6 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Double Room Private Shower( Full Size Bed)

In-room safe, bed sheets

Single Double Room Private Shower( Full Size Bed)

8.2 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Shared Shower

In-room safe, bed sheets

Single Room Shared Shower

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room Private Shower

In-room safe, bed sheets

Single Room Private Shower

8.2 out of 10
Very good
(54 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room Private Shower (2 Twin Beds)

In-room safe, bed sheets

Double Room Private Shower (2 Twin Beds)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Shared Shower (2 Twin Beds)

In-room safe, bed sheets

Double Room Shared Shower (2 Twin Beds)

7.4 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

The Leo House

Hotel with free breakfast, a short walk to Madison Square Garden
Along with a 24-hour business centre, this smoke-free hotel has a conference centre and a microwave in a common area. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and laundry facilities are on-site. Weekly housekeeping is available.
The Leo House offers 81 air-conditioned accommodations with a safe and free toiletries. 25-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.
The free breakfast at The Leo House gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a 24-hour business centre and laundry facilities are available.
  • Free buffet breakfast served on weekdays
  • Free Wi-Fi in some public areas
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the location and the breakfast
  • Just a 4-minute walk from Chelsea Hotel and 9 minutes on foot from Madison Square Garden
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served on weekdays. Event space at this hotel measures 1000 square feet (93 square metres) and includes a conference centre. A library, a vending machine, and multilingual staff are also featured at The Leo House.

This New York hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:00 AM

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • 2 buildings
  • 8 floors
  • Banquet hall
  • Built in 1926
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch LED TV with cable channels

More

  • Air conditioning
  • Desk chair
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All adults are required to present a valid government-issued ID card at check-in. Legal guardians must show proof of guardianship.

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 31 October.
  • Alcohol isn't served at The Leo House.

Property is also known as

House Leo
Leo House
Leo House New York
Leo New York
Leo House Hotel New York City
Leo House Guesthouse New York
Leo House Guesthouse
The Leo House Hotel
The Leo House New York
The Leo House Hotel New York

The Leo House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1003 reviews
Rating 8 - Good. 276 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Anna

Liked: Cleanliness
The building is excellently placed and full of character. Worn but clean with the air of an old fashioned boarding house. There is an excellent breakfast buffet and a lovely little garden and the handsome communal sitting rooms are a bonus as our bedrooms were very small. The shared bathroom was better than expected as it was usually free when needed and, although disconcertingly shabby at first glance, was always spotless. The staff were friendly and helpful, with the exception of one consistently hostile receptionist who was the only negative aspect of the week.
Stayed 6 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
I always feel safe and comfortable at Leo House.
Stayed 3 nights in May 2025

4/10 Poor

Christian

Disliked: Cleanliness, property conditions & facilities, room comfort
Bathroom was not serviced upon check-in & entry. Dirty towels on the floor. Toilet unflushed. Trash strewn about / used soaps / half empty water bottle under bed / no clean towels in bathroom. Had to inform and request new towels @ front desk despite being 7-8 hours late to my check in (trip was delayed, only stayed for one night, mainly for sleep). The room itself (311) is very small, but has a decent twin size bed (for one). Hotel won't let you leave with your room key (fyi, wasn't aware of that ahead of time) but front desk is avail 24/7. TV did not work, btw, and neither did the Wifi (not sure they even offer Wifi). Phone Signal is pretty poor while inside. Complimentary breakfast is OK, not worth getting up for IMO. Wished I had skipped it altogether, slept in, or just stayed somewhere else tbh. While the staff was nice to me, and apologetic re: towels, unserviced bathroom, et.al., I would not stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Secure and quiet hotel. Friendly and welcoming staff. Excellent breakfast.
Stayed 4 nights in May 2025

10/10 Excellent

ANGELICA

Stayed 3 nights in May 2025

4/10 Poor

Masoud

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is dirty and just awful. It’s like a backpackers hostel not a hotel. The room was so dirty, we booked 3 nights and stayed 1 as it was so bad I felt so unclean. The staff are so unfriendly, not approachable. With exception of the manager Natalie who helped us get a refund so we could move to another hotel. Don’t mind an old hotel, old furniture etc but unclean is not ok.
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa, Hamilton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get away from Times Square and catch a subway 5 mins to beautiful Chelsea. subway stop less than 20 feet from your door and a buffer breakfast worth getting up for
Stayed 5 nights in May 2025

4/10 Poor

Miss

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mistake

I made this booking in haste last year .without realizing i booked a room with shared bathroom facilities. Which i was unable to change via trip adviser My room was like a cell. dark, windows that looked out closely on a wall, A toilet in a small / tiny cupboard space ,a wash hand basin in a neighboring cupboard space so small unable to outstretch my arms I would say clean but very very run down. It is a catholic guest house but it felt like a religious retreat no frills, lacked comfort, very noisy. It would have been helpful to have a room directory to explain in house as well as nearby facilities On a positive note i was pleased to have a safe in my room. Location in Manhattan was good. Value for money you get what you pay for . My mistake
Stayed 5 nights in May 2025

8/10 Good

Juliette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay with easy access to the theatre district and subway stations. Would stay again!
Stayed 7 nights in May 2025

10/10 Excellent

hae

Liked: Staff & service
Loved the service, staff were very friendly and attentive. Arrived early before check in and they were very helpful in storing our bags before and after we checked out. The location is very convenient and the amenities were exactly what we were looking for. If you’re a germa phob and need your own shower make sure you have a private bathroom. The room we had was a shared bath, but we didn’t mind.
Stayed 1 night in Apr 2025

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot for a quick stay.

Nice little hotel on the 23rd street here in NYC. The rooms are a bit small but for one night that's ok. Showers are in separate rooms on floor which can make it tough to shower if both happens to be taken. Other than that, I really liked my stay.
Stayed 1 night in May 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, amenities
A class service by the team from start to finish ( especially Thommy, who made us feel welcome from the beginning, a friendly, professional kind & helpful person you would go a long way to find, the Leo house is situated in a brilliant location, surrounding areas are clean and easy to walk & Catch the subway, breakfast served was outstanding, only mention for feedback here is the room was hot with no A/C or fan, bed was comfy bathroom and space of a good standard, I have no hesitation in recommending the LEO to stay, I myself will be returning to NYC in the future and when I do the LEO will be my choice of hotel.
Stayed 8 nights in Apr 2025

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
A quiet oasis in the middle of one of the largest cities in America. Located very close to public transportation and offered a simple yet restful place of respite from my work day and evening activities. The staff were extremely attentive and service minded. Breakfast was a big bonus to my stay. The one issue I had with an outlet malfunction was rectified immediately. I would definitely stay again.
Stayed 3 nights in May 2025

10/10 Excellent

Yohai

Liked: Cleanliness, staff & service, amenities
A great staff, a great location. Perfect for solo or budget travelers. I will come back again
Stayed 5 nights in Apr 2025

8/10 Good

Paul

Travelled with partner
Liked: Amenities
Staff at the reception were very pleasant. Breakfast was delicious. Area has easy access to many tourist sites.
Stayed 2 nights in May 2025

10/10 Excellent

Yohann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

6/10 Okay

Simon

Liked: Cleanliness
Good location
Stayed 1 night in Apr 2025

8/10 Good

Serena

Liked: Staff & service, amenities, property conditions & facilities
Great location, great price, nice facilities. I booked a shared shower and do wish I booked a private bathroom. Free breakfast and very nice staff. I would stay again.
Stayed 2 nights in Apr 2025

2/10 Terrible

akshi

Disliked: Cleanliness, staff & service, property conditions & facilities
No attached bathroom for the room we got. When we booked it's showing the bathroom attached to the room but we had to use a shard bathroom. I have made my dissatisfaction to the front desk and the staff
Stayed 2 nights in Apr 2025

8/10 Good

Cherie

Liked: Cleanliness, staff & service, amenities
For the price i would recommend Leo House. While an older building, it was clean and the location was great. Close to the Subway and High Line. Also not that far to walk to places such as the MSG and Times Square. The only downside was at the time of my stay there was no WiFi on my floor.
Stayed 4 nights in Apr 2025

8/10 Good

Andrei

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Ella

Stayed 4 nights in Mar 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025