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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Room, 2 Queen Beds, Accessible, Non Smoking | Pillow-top beds, desk, laptop workspace, iron/ironing board
Front of property – evening/night
Lobby
Lobby
Breakfast area

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
310 Wild Ave, Staten Island, NY, 10314
  • Place, Freshkills Park
    ‪2 min walk‬
  • Place, Cape Liberty Cruise Port
    ‪32 min drive‬
  • Place, Times Square
    ‪41 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪24 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Pillow-top beds, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Pillow-top beds, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn

This smoke-free hotel features coffee/tea in a common area, concierge services and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, a TV in a common area and a porter/bellboy are on-site. Housekeeping is available on request.
Comfort Inn offers 93 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Staten Island hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Comfort Inn, you'll be close to Staten Island Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a local area shuttle (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a computer, multilingual staff and a lift
  • 8 minutes by car from Staten Island Mall and 9 minutes from Bricktown Centre Shopping Center
  • Local-area shuttle service available for a fee
As a guest of Comfort Inn, you'll find multilingual staff, coffee/tea in common area, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Inn also features a porter, a television in common area, and a lift. Free self parking is available.

This Staten Island hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3.50 per accommodation, per night
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Comfort Inn Hotel Staten Island
Comfort Inn Staten Island
Staten Island Comfort Inn
Comfort Inn Staten Island Hotel Staten Island
Comfort Inn Staten Island Hotel
Comfort Inn Staten Hotel
Comfort Inn Staten Island
The Staten Island Inn Hotel
The Staten Island Inn Staten Island
The Staten Island Inn Hotel Staten Island

Comfort Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 290 out of 1004 reviews
Rating 8 - Good. 302 out of 1004 reviews
Rating 6 - Okay. 192 out of 1004 reviews
Rating 4 - Poor. 108 out of 1004 reviews
Rating 2 - Terrible. 112 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience was excellent. The front desk attendant was very nice, quick, efficient, and professional. We would definitely stay here again.
Stayed 1 night in Jan 2026

2/10 Terrible

Rafael

Travelled with family
Disliked: Staff & service, amenities
The room was terrible, the door was cracked near the lock, the toilets were clogged, they gave us a plunger and told us they did not have a plumber to fix the toilet. We complained to the front desk. We called corporate to issue a refund for this. They also charged us for an extra day an extra deposit. It is a scam hotel. We have proof that we left and took a flight on January, Will never use this hotel again, The tub was also terrible. It was the worst exerience ever.
Stayed 2 nights in Jan 2026

8/10 Good

Timmy

Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

10/10 Excellent

peter

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 1 night in Dec 2025

2/10 Terrible

Ashlee

Stayed 1 night in Dec 2025

8/10 Good

Nazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

samuel

Stayed 2 nights in Dec 2025

4/10 Poor

Michael, Maplewood

Disliked: Amenities, property conditions & facilities
In my stay I came across people staying in this hotel that weren’t travelers but what seemed to be low income people that the city or state is paying to room. For two nights I came back to my room seeing an obese women barely covered by a pajama top and shorts with one leg swung over the lobby chair she sat in changing her phone. Will never stay at this hotel again no matter how good the room deal is. This is not the the comfort inns I’ve stay in in the pasted.
Stayed 3 nights in Dec 2025

10/10 Excellent

hassan

Stayed 1 night in Dec 2025

8/10 Good

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The area needs more store availability. The hotels icemachine was down was told to go to other hotel to get ice a little inconvenience. The TV in the lobby was too loud and the attendant was singing out loud could hear it in my room, There were no hangers to hang clothes and no garbage pails only one small one in the bathroom.
Stayed 2 nights in Dec 2025

8/10 Good

Luke

Stayed 1 night in Dec 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly staff
Stayed 1 night in Dec 2025

4/10 Poor

Savas

Liked: Cleanliness, property conditions & facilities
The room was extremely cold. They had a heating system off. Had a four day stay. I had to ask for towels on the second day and they still did not bring any. No one came in and out of my room did nothing before they stayed.
Stayed 4 nights in Dec 2025

2/10 Terrible

Giorgi

Stayed 1 night in Dec 2025

2/10 Terrible

Walter

Stayed 1 night in Dec 2025

6/10 Okay

Tracy

Rooms and staff not enough house keeping and never enough towels. The rooms doesn’t have refrigerators ,microwaves or garbage cans in rooms just bathrooms.
Stayed 3 nights in Dec 2025

10/10 Excellent

Natalia

Stayed 2 nights in Dec 2025

2/10 Terrible

Shalaina

Stayed 1 night in Dec 2025

6/10 Okay

Marc

Travelled with family
Liked: Cleanliness
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

irina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for and the price is good
Stayed 1 night in Dec 2025

8/10 Good

Debra

Stayed 1 night in Dec 2025

10/10 Excellent

Jameson

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 1 night in Dec 2025

10/10 Excellent

Latia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother-Daughter NYC Trip

I actually was able to stay in an upgraded partner hotel next door, due to the Inn being used to help refugees at my time of arrival. The room, the service, and the check-in process were all amazing. The breakfast was amazing as well. The staff was remarkable. The front desk staff, whether they worked the day or night shift, was very helpful. I went into the city and came back to find my AC leaking and had some issues with the toilet, due to the weather being so cold outside. No matter what time of day or night, the maintenance people came quickly and worked efficiently to solve the problem. This made our trip wonderful. Just to know that we had a comfortable environment to come back to and rest after a long day of enjoying the city, felt great. I would definitely stay here again.
Stayed 4 nights in Oct 2022

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