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The Westin New York Grand Central

4.5 star property

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Breakfast, lunch, dinner served; American cuisine
Premium bedding, down duvets, pillow-top beds, minibar
Meeting facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
212 East 42nd Street, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪5 min walk‬
  • Place, Rockefeller Center
    ‪12 min walk‬
  • Place, Empire State Building
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed

9.2 out of 10
Wonderful
(242 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(181 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(192 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(178 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(27 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Premium Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

LCD TV, pay films

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

LCD TV, pay films

Suite, 2 Double Beds

  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

LCD TV, pay films

Suite, 1 King Bed with Sofa bed

  • 67 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living room | LCD TV, pay films

Presidential Suite, 1 King Bed

  • 96 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Hearing Accessible)

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Hearing Accessible)

9.8 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin New York Grand Central

Luxury hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Westin New York Grand Central offers 774 air-conditioned accommodations with minibars and a safe. This individually furnished accommodation has separate sitting areas. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This New York hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around The Westin New York Grand Central gets high marks from our customers. During your stay, you're just a quick walk from Grand Central Terminal. You'll find features such as a restaurant, a 24-hour gym and a bar.
  • Enjoy American cuisine while dining at Amuse Marketplace & Bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 15-minute walk of Grand Central Terminal and Broadway
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 16 meeting rooms are available.

The luxury The Westin New York Grand Central also features a 24-hour fitness centre, a garden, and laundry facilities. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11 AM.
Amuse Marketplace & Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 100 per day)
  • Valet parking on site (USD 100 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11 AM for a fee: USD 16.25 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Amuse Marketplace & Bar

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 41 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Weight limit: 40 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.25 to 45 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 100 per day
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Grand Central Westin
Westin Hotel New York Grand Central
Westin New York Grand Central
Helmsley Hotel New York
New York Helmsley Hotel
The New York City Helmsley
Westin New York Grand Central Hotel
Westin Grand Central Hotel
Westin Grand Central
The New York City Helmsley
The Westin York Central York
The Westin New York Grand Central Hotel
The Westin New York Grand Central New York
The Westin New York Grand Central Hotel New York

The Westin New York Grand Central Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2476 out of 3577 reviews
Rating 8 - Good. 650 out of 3577 reviews
Rating 6 - Okay. 245 out of 3577 reviews
Rating 4 - Poor. 116 out of 3577 reviews
Rating 2 - Terrible. 90 out of 3577 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stella Sima

Clean room, very attentive staff The front desk very professional
Stayed 5 nights in Oct 2025

10/10 Excellent

Gerald, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Jesus

Everything was ok
Stayed 5 nights in Aug 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Julie

Stayed 5 nights in Jul 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A sad visit to NYC made better by the staff.

We' traveled to NYC for a funeral of a close family member. Due to unforeseen traffic, we arrived at the hotel 45 minutes before the services were set to start. The front desk not only got granted us early check-in, but the young lady also who helped us, completed the process in record time - and got us a complimentary upgrade. Everything was great, but the people made the real impact. Top to bottom, they were great, friendly, accommodating and happy to help their clients. We will definitely stay there on our next trip to NYC!
Stayed 2 nights in Aug 2025

10/10 Excellent

Divya

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here. Good location, great/friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana Luisa Mondragon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good located No external noise
Stayed 5 nights in Aug 2025

10/10 Excellent

Dheeraj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Stayed 1 night in Aug 2025

10/10 Excellent

Julie M, Virginia Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time at your hotel. While many hotels have nice rooms, good locations, many services, what stands out at this hotel are the employees. Every one of them acted as if we were the only visitors they had at the time of conversation - always going the extra yard to suggest taking an umbrella, stopping by the bar for a glass of wine in the evening, suggesting the best way to get somewhere. I want to especially note Ariana - the front desk manager. She remembered our names two days after our first introduction and was just the most personable person I have ever met in a hotel. I would go back there just because she is there. Thank you for a wonderful weekend in New York!
Stayed 3 nights in Aug 2025

8/10 Good

Louise

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel just needs a bit of updating in the bedrooms and more attention to detail with cleaning
Stayed 3 nights in Jul 2025

6/10 Okay

tasha

Liked: Cleanliness
The receptionist for check in was not pleasant, I did not feel welcomed. The hotel was very clean and it was an ideal location. The room service personnel was very polite and thorough in cleaning the rooms.
Stayed 5 nights in Aug 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Aug 2025

8/10 Good

Oliver

Stayed 3 nights in Aug 2025

10/10 Excellent

Shannon

Stayed 2 nights in Aug 2025

10/10 Excellent

David, St Augustine

Liked: Cleanliness, staff & service, property conditions & facilities
Elevators are slow but overall great stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge went above and beyond for our weekend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia, N Ft Myers

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Rebeca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, convenient area, great staff!
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Stayed 3 nights in Aug 2025

10/10 Excellent

Dylan

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 7 nights in Aug 2025

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located easy access to just about anything elevators can get a little hectic on the weekends but overall great stay friendly staff
Stayed 6 nights in Aug 2025

10/10 Excellent

Sonia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great location - spacious room for nyc standards. Friendly staff- would definitely stay here again!
Stayed 4 nights in Aug 2025