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TownePlace Suites by Marriott New York Manhattan/Chelsea

3.5 star property

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Photo gallery for TownePlace Suites by Marriott New York Manhattan/Chelsea

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Restaurant
Studio, 1 King Bed, Kitchenette, Courtyard View | In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
140 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(67 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

7.6 out of 10
Good
(22 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, City View

7.8 out of 10
Good
(18 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(75 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Mini-fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed, Kitchenette

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Kitchenette, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

TownePlace Suites by Marriott New York Manhattan/Chelsea

Hotel with free breakfast, a short walk to Madison Square Garden
Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and a meeting room. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
TownePlace Suites by Marriott New York Manhattan/Chelsea offers 247 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at TownePlace Suites by Marriott New York Manhattan/Chelsea gets good marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a 24-hour gym and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Madison Square Garden and 5th Avenue
  • Pets welcome for a fee
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly TownePlace Suites by Marriott New York Manhattan/Chelsea also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 65 per day)
  • Parking on site (USD 65 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 65 per day
  • Nearby parking fee: USD 65 per day (751 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites NEW York Manhattan
TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel

TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 954 reviews
Rating 8 - Good. 305 out of 954 reviews
Rating 6 - Okay. 94 out of 954 reviews
Rating 4 - Poor. 32 out of 954 reviews
Rating 2 - Terrible. 32 out of 954 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

camryn

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, breakfast was great! Very clean. Helpful staff!
Stayed 3 nights in May 2025

10/10 Excellent

Rui

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and professional staff, clean and tidy little room. Location is convenient
Stayed 5 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and stay! Breakfast buffet allow you to receive a takeout box so that you can pack food to eat later in the day instead of sitting in to eat, very convenient. Definitely coming back for my Christmas holiday stay in Dec later this year!
Stayed 5 nights in May 2025

10/10 Excellent

vito a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

2/10 Terrible

Whitney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, good location . Friendly staff Lifts were abit of an issue, had to wait some time in the morning to get down . Room was very compact but had everything you need to stay and cook your own if you wanted. Bathroom was very compact, but clean and modern Breakfast was good , but had to wait for a table but staff managed this well Valet parking was good but again some waiting to get car . But overall would stay again
Stayed 3 nights in May 2025

2/10 Terrible

Vipul

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very small rooms - only about 100-120 sq ft
Stayed 4 nights in May 2025

10/10 Excellent

Jessica

Stayed 3 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, great service, everything went awesome.
Stayed 3 nights in May 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and accommodating. Liked the breakfast as well.
Stayed 2 nights in May 2025

10/10 Excellent

Geordie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved my stay and am so glad I chose Townsuites for my stay in NYC. The room was tiny but very well appointed. As a solo traveler, I was very comfortable. The small kitchenette was so appreciated. It really makes a difference to have plates, mugs, silverware etc. The bed was too firm for my liking but I slept fine. I loved the large window in the room as well was the shower. Also, the area is great! So convenient to everything. Subway stop is right there, along with a great Mexican takeout across the street that’s open late. I would absolutely stay here again.
Stayed 6 nights in May 2025

8/10 Good

Lisa

Stayed 1 night in May 2025

8/10 Good

Pauline R, Old Saybrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient. Great shower. Well equippped. Great mattress. Tight elevators and slow.
Stayed 1 night in May 2025

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENT!
Stayed 3 nights in May 2025

8/10 Good

Dara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean, very friendly staff. Quiet location. Modern rooms. No bar or restaurant. Area is surrounded by flower shops which is pretty, but there are no bodegas nearby. Limited restaurants and coffee shops nearby
Stayed 3 nights in May 2025

10/10 Excellent

alexis

Stayed 4 nights in May 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in May 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate but not good

The rooms are fine but sooo tiny! No place to even open up my suitcase other than on the bed And the bathroom has a sliding door and no soundproofing from the bedroom so it’s a bad spot if more than one person is staying in the room. Also, they have valet service but you have to wait 30-45 minutes when you want to retrieve your car
Stayed 1 night in May 2025

10/10 Excellent

Kunal

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Breakfast was good. They let us do early check-in.
Stayed 4 nights in May 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The rooms were clean and they made up our beds and gave us nee towels every day. The only thing is give yourself time to leave because the elevators take time to get to your floor.
Stayed 3 nights in May 2025

8/10 Good

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable hotel, very well located and in a safe area. The staff was lovely and the breakfast was varied. There is tean and coffee available in the lobby all day and a lovely raco place opposite the hotel! Overall quiet however from 5am it does get noisy with sirens, cars honking, traffic but this is mid-town and nothing the hotel can do about it.
Stayed 4 nights in May 2025

8/10 Good

Gaurav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a little congested, but it worked
Stayed 3 nights in May 2025

10/10 Excellent

Roselia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back again.
Stayed 3 nights in May 2025

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, good value

Excellent location — only steps from subway and a short talk from Penn Station and other subway stations. Free breakfast. Great staff. Room was small like most in NYC. I will definitely stay there again.
Stayed 3 nights in May 2025