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TownePlace Suites by Marriott New York Manhattan/Chelsea

3.5 star property

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Photo gallery for TownePlace Suites by Marriott New York Manhattan/Chelsea

Exterior
Restaurant
Exterior
Studio, 1 King Bed, Kitchenette, Courtyard View | 1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
140 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Studio, 1 King Bed, Kitchenette

Studio, 1 King Bed, Kitchenette | 1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Kitchenette

8.6 out of 10
Excellent
(67 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Kitchenette, City View

7.6 out of 10
Good
(22 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, City View

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Kitchenette, City View

7.8 out of 10
Good
(17 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Kitchenette

8.8 out of 10
Excellent
(69 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette

Mini-fridge, microwave, dishwasher, coffee/tea maker

Studio, 1 King Bed, Kitchenette

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Kitchenette, Courtyard View

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Kitchenette, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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Front of property

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  • Free WiFi
  • Air conditioning
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4.4 out of 5, Excellent, (997)
The price is €267
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includes taxes & fees
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About this property

TownePlace Suites by Marriott New York Manhattan/Chelsea

Hotel with free breakfast, a short walk to Madison Square Garden
Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and a meeting room. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
TownePlace Suites by Marriott New York Manhattan/Chelsea offers 247 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at TownePlace Suites by Marriott New York Manhattan/Chelsea gets good marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a 24-hour gym and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Madison Square Garden and 5th Avenue
  • Pets welcome for a fee
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly TownePlace Suites by Marriott New York Manhattan/Chelsea also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 65 per day)
  • Parking on site (USD 65 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 65 per day
  • Nearby parking fee: USD 65 per day (751 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites NEW York Manhattan
TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel

TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 455 out of 894 reviews
Rating 8 - Good. 286 out of 894 reviews
Rating 6 - Okay. 90 out of 894 reviews
Rating 4 - Poor. 31 out of 894 reviews
Rating 2 - Terrible. 32 out of 894 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

A terrible experience

This room was very small and not what I originally booked. I was switched to a room with a balcony to accommodate. The parking was almost as expensive as the price of the four night stay. I will never book here again.
Stayed 4 nights in Apr 2025

8/10 Good

Suzette

Stayed 4 nights in Apr 2025

10/10 Excellent

Nickesha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great
Stayed 3 nights in Apr 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a nice street, kitchens are very practical. Very convienant stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

SUZAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities

Decent, but could be better

Overall, we were very happy with our stay. The room only had one light next to the bed, and none anywhere else in the room (apart from the bathroom). We chose this room for the kitchenette, but there was no light, which made it mostly impossible to use at night. There was also no way to hang clothes (no closet, no hooks, no pegs). Breakfast was mediocre and between 8:30 and 10, we had to wait 5-10 minutes for the elevator!
Stayed 5 nights in Apr 2025

4/10 Poor

Rabiah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not Recommended

Elevator took a tremendous amount of time to arrive. The AC was broken. The walls are paper thin you can everything.
Stayed 3 nights in Apr 2025

10/10 Excellent

Awak

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great. Not too close to Times Square but walkable too. Walter at the front desk is always friendly and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Selva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and well maintained rooms. Courteous staff. Since it is in the middle of Manhattan it was too loud....
Stayed 2 nights in Apr 2025

8/10 Good

Amanda, PIERREFONDS

Liked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Service and Room Size

Everything was wonderful except the size of the room. There was not even room to walk between the bed and the wall, had to scoot sideways.
Stayed 7 nights in Apr 2025

10/10 Excellent

Chanton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very descent price
Stayed 3 nights in Apr 2025

10/10 Excellent

Sheldon

Stayed 3 nights in Apr 2025

8/10 Good

Juan

Stayed 3 nights in Apr 2025

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We lives the small kitchen.
Stayed 1 night in Mar 2025

6/10 Okay

Kathryn

Good location, very small “suite”, slow elevators

Convenient midtown location with subway stop (#1) on corner and few minutes walk from Penn Station. My “suite” was a small room, quite smart decor and clean. The “kitchenette” (fridge, sink, microwave) was inside door, with small table bar, and bed filling the rest of the space. There was just room to walk round the bed, with a sliding door into the tiny shower room. No storage space, not even space for my suitcase. Free breakfast was very busy but staff were well organised. Not much choices of food, but I liked the bagels. Main problem was the long waits for the lifts, 1or 2 were out of action for all of the 3 days I stayed and it’s a 45 storey building, so the waits were very long. That would probably put me off staying again.
Stayed 3 nights in Mar 2025

8/10 Good

Lotti Natalija

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2025

10/10 Excellent

Natalie

Stayed 4 nights in Mar 2025

4/10 Poor

LaTish

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with this stay. I have not complaints! I would definitely book here again.
Stayed 3 nights in Mar 2025

6/10 Okay

sonia, Maryport

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This property woukd have been rated as excellent, if not for the noise from ice and water machine next to my room, 1005. The machine operates 24/7 & thus is in use constantly. The room door also has a gap under it, which further adds to the noise from this machine, stopping you going yo sleep! The room doors also slam so loudly. It's such a shame as the room, though small, had everything I needed, coffee machine, microwave and fridge, though NO safe? Bed is so comfortable, but useless if you can't sleep due to excessive noise. Breakfast is very good, though can be extremely busy. The staff were all helpful and seemingly friendly. Could be great, if sound insulation and noise issues resolved or if you get a room that's not next to ice machine!!
Stayed 2 nights in Mar 2025