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TownePlace Suites by Marriott New York Manhattan/Chelsea

Property class: 3.5

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Photo gallery for TownePlace Suites by Marriott New York Manhattan/Chelsea

A spacious lobby with modern pendant lighting, a glass entrance, and potted plants arranged along the walls.
A modern restaurant with long communal tables, cushioned seating, and a vibrant abstract mural on the wall.
A modern hotel room with a kitchenette, a bed with a city view, and a small bar area.
A hotel entrance with a sign reading "Towneplace Suites."
A modern kitchen with a built-in microwave, stainless steel appliances, and a small dining area with a white table and two chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
140 West 28th Street, New York, NY, 10001
  • Place, Chelsea Hotel
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Studio with Full Kitchenette, 1king

A modern hotel room with a large bed, a desk, and a kitchenette.

Studio with Full Kitchenette, 1king

8.4 out of 10
Very good
(87 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio King, Balcony, Mini Kitchenette, 1 King

A hotel room with a bed, a small kitchenette, and a view of bicycles outside.

Studio King, Balcony, Mini Kitchenette, 1 King

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio City View with Full Kitchenette, 1king

A hotel room with a bed, a desk, and a chair.

Studio City View with Full Kitchenette, 1king

8.0 out of 10
Very good
(32 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio King, Terrace, Mini Kitchenette, 1 king

A large bed with white bedding, a wooden headboard, two bedside lamps, a small table with a yellow top, and a window with sheer curtains.

Studio King, Terrace, Mini Kitchenette, 1 king

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio with Mini Kitchenette, 1 King

A hotel room with a bed, a desk, and a chair.

Studio with Mini Kitchenette, 1 King

8.8 out of 10
Excellent
(108 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio City View with Mini Kitchenette, 1 King

A hotel room with a bed, a desk, and a chair.

Studio City View with Mini Kitchenette, 1 King

8.4 out of 10
Very good
(34 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a desk, and a chair.

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

A hotel room with a bed, a desk, and a chair.

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

TownePlace Suites by Marriott New York Manhattan/Chelsea

Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and a meeting room. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
TownePlace Suites by Marriott New York Manhattan/Chelsea offers 247 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at TownePlace Suites by Marriott New York Manhattan/Chelsea gets good marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a 24-hour gym and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Madison Square Garden and 5th Avenue
  • Pets welcome for a fee
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly TownePlace Suites by Marriott New York Manhattan/Chelsea also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (USD 65 per day)
  • Parking on site (USD 65 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 21 floors
  • Built in 2021
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 65 per day
  • Nearby parking fee: USD 65 per day (751 ft away)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Suites NEW York Manhattan
TownePlace Suites by Marriott New York Manhattan/Chelsea Hotel

TownePlace Suites by Marriott New York Manhattan/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 682 out of 1244 reviews
Rating 8 - Good. 364 out of 1244 reviews
Rating 6 - Okay. 128 out of 1244 reviews
Rating 4 - Poor. 32 out of 1244 reviews
Rating 2 - Terrible. 38 out of 1244 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay perfect location breakfast nice
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, good location, and friendly staff.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

nyjhique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing staff, good location.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location safe friendly staff very nice clean
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Mitsukazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel. Each of the staff was excellent. They even have a private car service to and from the airport for a very reasonable price. I would stay again.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here my last 4 visits to NYC. Excellent location within steps of the 1 train. Quiet at night and buffet breakfast is included.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel cozy room and well put together the only problem is no space for luggage and clothes. breakfast was good all together good place to stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christie at the front desk was awesome and was more than accommodating.
Stayed 1 night in May 2026
Verified review

8/10 Good

Gönenç

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and kind staff. Elevators and breakfasts can be crowded specific times. Amazing location, very close to the subway stations and very nice street with many flowershops.
Stayed 12 nights in May 2026
Verified review

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Overall happy with hotel. Service was good, room cleaned everyday. Breakfast included which was good
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well equipped but very small, however when you're in NYC you don't spend much time in the room! Great shower and the free breakfast was way better than expected and a great way to start the day. Also excellent location.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Great for my daughter 9 and I. Perfect location for us. Loved the kitchenette for kid snax and leftover meals for later.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Manhattan. The hotel is on a quiet street. Breakfast was great, with lots of options. The gym is well set up with lots of space.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms (can be pretty typical for NYC) but they were clean. Hood breakfast. Front desk very helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stephanie B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location, close to everything! The staff was so pleasant and kind. The room was super clean and spacious. The bed was comfortable and shower water pressure was great! Breakfast had so many selections and it was free!!! Book, you won’t regret it.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Verna Rita

Liked: Cleanliness, staff & service
Check in was smooth. Front desk staff was courteous. Room was nice, clean and spacious. Will definitely book again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mr. C

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast selection, location is nice not far at all from Korea Town and Madison Square Garden both within walking distance. Friendly staff, clean rooms.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Beautiful room, super clean, nice staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff an clean hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! We will definitely stay there again. In particular, the front desk staff were all experienced, nice, and even a bit funny. The breakfast was very good. There were a lot of people to feed and they got you seated quickly and food was replenished rapidly. Highly recommend!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Kenesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in May 2026
Verified review

8/10 Good

John Matteo

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, decent breakfast options. Great location - flower district.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Reasonable price. Nice sized room with a kitchenette. Great that breakfast was included. The main challenge is that the hotel can’t really handle the number of guests in the two adjoining hotels. Long waits for the elevators and at times the breakfast space is way too crowded.
Stayed 3 nights in May 2026

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