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W New York - Union Square

4.5 star property

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Photo gallery for W New York - Union Square

Exterior
Lobby
Combined shower/bathtub, rainfall showerhead, free toiletries
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
201 Park Ave S, New York, Ny 10003, New York, NY, 10003
  • Empire State Building
    ‪17 min walk‬
  • New York University
    ‪19 min walk‬
  • Times Square
    ‪4 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪23 min drive‬

Room options

View all photos for Mega Room, 1 King Bed, Hearing Accessible, Park View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Mega Room, 1 King Bed, Hearing Accessible, Park View

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Fantastic Suite, 1 King Bed, Accessible Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Fantastic Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 1 King Bed, Hearing Accessible, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Spectacular Room, 1 King Bed, Hearing Accessible, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 2 Queen Beds, Hearing Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Spectacular Room, 2 Queen Beds, Hearing Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Fabulous Room, 1 King Bed, Park View, Corner

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Fabulous Room, 1 King Bed, Park View, Corner

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Hearing Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Wonderful Room, 1 King Bed, Hearing Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Roll-in Shower

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Wonderful Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 1 King Bed, Transfer Shower

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Wonderful Room, 1 King Bed, Transfer Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Wonderful Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Wonderful Room, 2 Queen Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Park View

Studio Suite, 1 King Bed, Park View | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed, Park View

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 2 Queen Beds, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Spectacular Room, 2 Queen Beds, City View

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mega Room, 2 Queen Beds, Park View

Mega Room, 2 Queen Beds, Park View | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Mega Room, 2 Queen Beds, Park View

  • 35 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fantastic Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, iPod dock

Fantastic Suite, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Room, 1 King Bed, Park View, Corner

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Fabulous Room, 1 King Bed, Park View, Corner

  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Park View

Studio Suite, 2 Queen Beds, Park View | Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Studio Suite, 2 Queen Beds, Park View

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fabulous Room, 2 Queen Beds, Park View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Fabulous Room, 2 Queen Beds, Park View

  • 35 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Wonderful Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Wonderful Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cool Corner Suite, 1 King Bed

Cool Corner Suite, 1 King Bed | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Cool Corner Suite, 1 King Bed

  • 45 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Fabulous Room, 1 King Bed, Park View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Fabulous Room, 1 King Bed, Park View

  • 33 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Spectacular Room, 1 King Bed, City View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Spectacular Room, 1 King Bed, City View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Mega Room, 1 King Bed, Park View

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Mega Room, 1 King Bed, Park View

  • 32 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Hyatt Union Square New York

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1000)
The price is €321
for 1 room
includes taxes & fees
8 Jun - 9 Jun
Hyatt Union Square New York

About this property

W New York - Union Square

Luxury hotel with 24-hour fitness centre and 24-hour front desk
Along with a 24-hour fitness centre, this smoke-free hotel has valet parking and conference space. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and limo/town car service are on-site. Housekeeping is available on request.
W New York - Union Square offers 256 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at W New York - Union Square. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus a 24-hour gym and 4 meeting rooms.
  • Free Wi-Fi in some public areas
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from 5th Avenue and 4 minutes on foot from Gramercy Park
  • Pets welcome for a fee
Public spaces have free WiFi. 4 meeting rooms and limo/town car service are available. Event space at this hotel measures 2444 square feet (227 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury W New York - Union Square. For a fee, parking is available.

This 4.5-star New York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 100 per day)

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,444 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (204 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Saturday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a one-time cleaning fee of USD 250.00
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 100 per day
  • Pet fee: USD 25 per accommodation, per night plus a one-off USD 250.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Hotel New York Union Square
W New York Union Square
w Hotel Union Square
w Hotels Union Square
w New York - Union Square Hotel New York City
Hotel W New York Union Square
w Union Square
W York Union Square York
W New York - Union Square Hotel
W New York - Union Square New York
W New York - Union Square Hotel New York

W New York - Union Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James, Springfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We chose the W Hotel on Union Square because of the proximity to our son's apartment. The W Hotel was conveniently located. The staff was friendly and professional. Our room (two queen-sized beds) was comfortable and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentine's in New York

Staff was very welcoming. Wondeful service. They decorated our room for Valentine's. Great stay, and awesome location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel. I know it has only recently been renovated but wow, it's perfect. The staff are wonderful. Location is perfect. Rooms are so spacious and comfortable. I slept like a baby, which I rarely do when travelling. The beds are superb. The bathrooms are fantastic and I really wanted to steal the toiletries. The gym is absolutely brilliant - has everything you need. Felt like a small version of a high end chain like Equinox. The Peloton room is cute. The F&B facilities weren't open yet when I stayed but you're in the middle of NYC so who cares? The coffee and pastries put on in the lobby each morning was a lovely touch. I loved my stay here. I will definitely be back.
Stayed 4 nights in Feb 2025

6/10 Okay

Chandana

Liked: Cleanliness, staff & service, amenities
Little disappointed with the decor. We really liked the pretty modernist look of the W in the past. The new design is more art deco and really didn’t jive with us
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

Sagi

Stayed 1 night in Jan 2025

10/10 Excellent

Paula, Tunkhannock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient getting around great selection of restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

KIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had such a wonderful experience at the W Hotel in Union Square! I chose this hotel because it was so close to my daughter’s dorm, and I’m so glad I did. After trying out a few different places during my visits, I can honestly say this was the best! I felt right at home and so comfortable. The room was spotlessly clean, and I was happy to find no unpleasant odors on the carpet. Plus, the mattress and bedding were so cozy, perfect for someone like me who deals with back pain. Overall, it was a fantastic stay!
Stayed 4 nights in Jan 2025

10/10 Excellent

Sagi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we stayed in most of the time was very nice and roomy. We were sad to have to move to a smaller room at the end of our stay since we decided to stay longer than we originally planned. When we arrived after a flight delay and rough time getting to the hotel, the manager was very graceful in upgrading my original room to the suite which we were very thankful and appreciative of. The drawer with built in fridge was very nice and shower was spacious. I loved the table with vanity mirror aside from the double sink for sitting to do makeup. The view from the bedroom was exquisite and we could see Empire State Building which we loved. The two tvs was very nice and fitness center was great too. They even accommodated with a microwave and tea bags when I had a cold. I asked for extra fluffy pillows which were great too. The popcorn is a little expensive and couches didn’t really have a back part to lay against. When we moved to the spectacular room the door didn’t really lock when closed and fridge didn’t get very cold but it was ok for one night. They do have pastries every morning which is great. I’d just only stay somewhere different if I was wanting a full breakfast but maybe they are working on it since I know they are under kitchen renovations. I would definitely stay here again if they are welcome to it :) I think it’s a very safe and convenient hotel, security opens the doors for you and stands by the elevators too so it feels very protected. Everything is close too
Stayed 6 nights in Jan 2025

10/10 Excellent

Karen

Stayed 3 nights in Jan 2025

10/10 Excellent

Bhanu

Stayed 3 nights in Dec 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Times Square. Hotel's restaurant was under renovation during my visit so hotel offered coffee and pastries in the lobby in the morning. Tomkin Square Bagel is also a block away. Room was quiet and comfortable.
Stayed 3 nights in Dec 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no complaints with room location or staff remodeled is not complete so no food service
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room, newly renovated. No lock on bathroom doors and a nearly unusable makeup mirror (fixed to bathroom wall in an odd spot, no chair to sit) were the only drawbacks. Super friendly front desk. Having doormen made us/our belongings feel safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff.
Stayed 3 nights in Dec 2024

2/10 Terrible

Tisha

Travelled with family
Disliked: Amenities
Ruined our Christmas booking at the W! Did not know they were going through renovations until after I booked the room as I got an email stating there’s no access to any of the hotel amenities. This was not advertised on Expedia’s website however no refunds was advertised in plain site. Should not have to pay full price for my stay. Spoke to hotel staff was told me to contact Expedia and not their responsibility, called Expedia was told someone will call me back to reimburse. Still no call back. I recommend Expedia advertise in plain site if a hotel is having renovations with no food or drinks and no access to restaurant, lounge, room service etc. This way people don’t feel scammed into booking at a place with no refunds after booking.
Stayed 1 night in Dec 2024

8/10 Good

Beatrice Sari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Kristine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy dirty. There was pills all over the floor. The staff opened the door and walked in on my 14-year-old daughter naked when we continuously said don’t open the door. May we help you? May we help you then the next day at 8 AM while all my family was asleep Their staff opened the door again and walked right into my room then there was a stapler or something on the floor and it stabbed my daughter in the foot.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my family of four had the most incredible time on NYC at this location. The hotel staff were absolutely incredible and beyond accommodating. Excellent close recommendations for both food and drink were provided as the hotel is currently pending the city to open their on site restaurants. This location is by far the best we have stayed in NYC during the peak holiday season. Thank you to the entire W Marriott Staff for making our holiday absolutely magical ❤️
Stayed 3 nights in Dec 2024

10/10 Excellent

Hella

Travelled with family
I liked staying here very much, except the pillows are a little hard to sleep on.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Stayed 5 nights in Dec 2024

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Memory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024