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WestHouse New York

Property class: 5 and above

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Photo gallery for WestHouse New York

Premium bedding, in-room safe, desk, blackout curtains
Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains
Reception
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
201 West 55th Street, New York, NY, 10019
  • Place, Broadway
    ‪2 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Luxury Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 Queen Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King

8.2 out of 10
Very good
(28 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Suite Non smoking

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Suite Non smoking

  • Sleeps 3

View all photos for King Room Non smoking

Premium bedding, in-room safe, desk, blackout curtains

King Room Non smoking

  • Sleeps 2

View all photos for Luxury King Room Non smoking

Premium bedding, in-room safe, desk, blackout curtains

Luxury King Room Non smoking

  • Sleeps 2

View all photos for Two Queen Room Non smoking

Premium bedding, in-room safe, desk, blackout curtains

Two Queen Room Non smoking

  • Sleeps 4

View all photos for Luxury Queen Room Non smoking

Premium bedding, in-room safe, desk, blackout curtains

Luxury Queen Room Non smoking

  • Sleeps 2

View all photos for King Room with View Non smoking

Premium bedding, in-room safe, desk, blackout curtains

King Room with View Non smoking

  • Sleeps 2

View all photos for Accessible King Room Non smoking

Premium bedding, in-room safe, desk, blackout curtains

Accessible King Room Non smoking

  • Sleeps 2

View all photos for TWO QUEEN BEDS ROLL-IN SHOWER

Premium bedding, in-room safe, desk, blackout curtains

TWO QUEEN BEDS ROLL-IN SHOWER

  • Sleeps 4

View all photos for TERRACE KING

Premium bedding, in-room safe, desk, blackout curtains

TERRACE KING

  • Sleeps 2

View all photos for TIMES SQUARE TERRACE ONE BEDROOM SUITE

Premium bedding, in-room safe, desk, blackout curtains

TIMES SQUARE TERRACE ONE BEDROOM SUITE

  • Sleeps 4

King Room

  • Sleeps 2

View all photos for King Room With Roll-in Shower

Premium bedding, in-room safe, desk, blackout curtains

King Room With Roll-in Shower

  • Sleeps 2

View all photos for Two Queen Beds Roll-in Shower

Shower, rainfall showerhead, designer toiletries, hair dryer

Two Queen Beds Roll-in Shower

  • Sleeps 4

View all photos for Queen Room With Roll In Shower

Premium bedding, in-room safe, desk, blackout curtains

Queen Room With Roll In Shower

  • Sleeps 2

Deluxe One-Bedroom Suite

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Queen Room with Two Queen Beds Quad Occupancy

  • Sleeps 4

Deluxe King Room - Accessible

  • Sleeps 2

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About this property

WestHouse New York

A 24-hour health club, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Buffet breakfast is free. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site.
WestHouse New York offers 172 accommodations with a safe and free newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at WestHouse New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. Enjoy features like a 24-hour gym, a bar and a coffee shop/cafe.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Broadway and Carnegie Hall
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. A 24-hour health club, a rooftop terrace, and a library are also featured at the luxury WestHouse New York. Parking is available for a fee.

This 5-star New York hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
The Terrace Lounge – This buffet restaurant only serves breakfast.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 45 per night)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Terrace Lounge

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Library

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55 per person, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

WestHouse
WestHouse Hotel
WestHouse Hotel New York
WestHouse New York
WestHouse New York Hotel
WestHouse New York Hotel
WestHouse New York New York
WestHouse New York Hotel New York

WestHouse New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 1006 reviews
Rating 8 - Good. 237 out of 1006 reviews
Rating 6 - Okay. 101 out of 1006 reviews
Rating 4 - Poor. 58 out of 1006 reviews
Rating 2 - Terrible. 59 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Mathew

Stayed 3 nights in Jan 2026

8/10 Good

Farah

Liked: Staff & service
The staff was very accommodating, and I love that the property has breakfast and happy hour included in the resort fee. I do feel as.
Stayed 2 nights in Jan 2026

2/10 Terrible

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE. The rooms dont have working HVAC. My room was 82 Fahrenheit at night with two portable fans going. They also have a 50.00 Per night resort fee. Ive filed a complaint with the City of New York.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
All staff were reallly helpful, especially the lady who checked us in. Nice rooms
Stayed 4 nights in Jan 2026

6/10 Okay

Jack

Disliked: Amenities
Facilities need work, staff is very good but cost of daily amenities exorbitant.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Excellent check-in staff
Stayed 3 nights in Jan 2026

8/10 Good

Ann

Travelled with family
Liked: Amenities
Room was clean but had marks on the wall. Tiny bathroom. Staff was friendly. Good breakfast.
Stayed 2 nights in Jan 2026

4/10 Poor

Aine Patricia

Travelled with family and small children
Not a 5 Star Hotel. Room not ready on arrival, didn’t get into it until 9pm. When we did the room did not have towels (apparently a shortage) & room not large enough for a family of 4. Need of refurbishing Room not cleaned on the first day. Breakfast buffet was ok but not the best.
Stayed 5 nights in Dec 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, all the staff were helpful and courteous. Madison the manager went out of her way to accommodate us when there was a small maintenance issue which meant we were not able to stay in the room we had booked. She was very helpful and found us a delightful accommodation, making the 5 day stay a warm and welcoming experience. I will be booking here again.
Stayed 5 nights in Dec 2025

10/10 Excellent

Richard

Stayed 3 nights in Dec 2025

2/10 Terrible

Lauren

Upon arrival we were told by the manager at the front desk that our reservation had been canceled due to a leak/ which we later learned it was due to overbooking. They said they had made us a reservation at another hotel a few blocks away and that it was a nicer hotel. We had no choice with luggage in hand and 2 kids to head to the other hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great, and staff was very kind and helpful
Stayed 4 nights in Dec 2025

10/10 Excellent

Chatchawee

Stayed 2 nights in Dec 2025

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in the breakfast/happy hour area were fantastic. Sonia was exceptionally helpful and thoughtful throughout our stay. She welcomed us each time and remembered us. It is that type of recognition that adds to the enjoyment of your stay. Thank you Sonia!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Maureen

Stayed 1 night in Dec 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Stayed 1 night in Dec 2025

8/10 Good

Hersh

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Staff was great!! Breakfasts hot and tasty. Room was very tired….chipped and cracked furniture…..doors scratched and chipped…..not up to the standards previously set by the Westhouse.
Stayed 4 nights in Nov 2025

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the hotel. It has amazing location. You can walk to Central Park, you have restaurants very near which I recommend Sarabeth’s and Paris bar. The train station is few steps from the hotel. I was surprised by the room because it was big compare to other nyc hotels. The bathroom looks quite luxury. The bed was supper comfortable. And the room was very clean. The best of all was the view. We were in the 22 floor and love it.
Bathroom
Room entrance
Bed
Lobby
Stayed 4 nights in Nov 2025

10/10 Excellent

Alexander

Stayed 1 night in Nov 2025

10/10 Excellent

Michael, Allendale

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with excellent breakfast: dynamite view from terrace, friendly staff. Spacious Room was well equipped, with safe, luxury bathroom, vanity, fridge, excellent king bed, great sheets , occasional chair, closet, bench, etc. no coffee in room but coffee/cappuccino etc is on 23rd floor breakfast room most of the day. Rooms have nice art deco decor though showing a little wear
Breakfast area on 33rd floor
Bathroom
Bedroom
Stayed 1 night in Nov 2025

8/10 Good

Yana

Clean room,
Stayed 4 nights in Nov 2025

8/10 Good

Kathryn

Stayed 2 nights in Nov 2025

10/10 Excellent

ricardo

Stayed 3 nights in Nov 2025