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WestHouse New York

5.0 star property

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Photo gallery for WestHouse New York

Enjoy dining or socializing with a view of the city skyline from this outdoor terrace.
Enjoy cooking in this well-equipped kitchen with a large island and modern lighting.
Relax in style with plush seating and elegant decor.
Classic design meets modern charm at The WestHouse hotel, featuring arched windows and a welcoming entrance.
Relax in a stylish room with a large tufted headboard bed, desk, and city view.

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
201 West 55th Street, New York, NY, 10019
  • Broadway
    ‪2 min walk‬
  • Times Square
    ‪8 min walk‬
  • Rockefeller Center
    ‪11 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Queen Beds

8.2 out of 10
Very good
(19 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 Queen Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King

8.2 out of 10
Very good
(20 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, blackout curtains

Luxury Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

WestHouse New York

Art Deco hotel with free breakfast and 24-hour health club
A 24-hour health club, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Buffet breakfast is free. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site.
WestHouse New York offers 172 accommodations with a safe and free newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at WestHouse New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. Enjoy features like a 24-hour gym, a bar and a coffee shop/cafe.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the location and the breakfast
  • Steps from Broadway and Carnegie Hall
  • Pets welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. A 24-hour health club, a rooftop terrace, and a library are also featured at the luxury WestHouse New York. Parking is available for a fee.

This 5-star New York hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
The Terrace Lounge – This buffet restaurant only serves breakfast.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, German, Hindi, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Terrace Lounge

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Library

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55 per person, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

WestHouse
WestHouse Hotel
WestHouse Hotel New York
WestHouse New York
WestHouse New York Hotel
WestHouse New York Hotel
WestHouse New York New York
WestHouse New York Hotel New York

WestHouse New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 538 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, EASTVALE

Liked: Cleanliness, staff & service, property conditions & facilities
Second Time staying at WestHouse. Perfect Location and great Hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Stella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay.

Overall, another great stay at the Westhouse. There was a small issue on arrival, when reception did not have any record of the reservation that I had made 6 months earlier. After approx 20 minutes, this was rectified. We also didn’t receive any help with getting our luggage to our room, after asking twice we got it upstairs ourselves. The food and drinks in the Terrace was as lovely as usual, as were all the staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the staff and amenities this Hotel offers. Everyone was professional and helpful. Walked to theaters and surrounded by great shopping and Time Square.
Stayed 4 nights in Apr 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked a Deluxe room with 2 Queen beds as my son is a teenager. We checked in before 7pm having flown from the Uk . The room had been given away . We were given 2 single rooms . My son is under 18 so not ideal.Not sure what level of room they were but there were no robes or slippers as advertised . And main point is we could not be in the same room with 2 beds , as i had booked months ago . Disappointing
Stayed 4 nights in Apr 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall, it was good. My only complaint was there is no aur conditioning until the middle of April and it was 79 degrees outside. I asked for a fan to be brought to my room multiple times and I never got one.
Stayed 2 nights in Mar 2025

8/10 Good

Robert F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just come back from a weeks stay at this amazing hotel. A family of 2 ad and 1 ch (17). We absolutely loved everything about this hotel right from the time we were warmly welcomed at the main entrance by the friendly door staff (who quickly took our cases and delivered them to our room) - made sure we tipped them well. The hotel is in a perfect location and close enough to walk everywhere (subway right outside on the corner). The hotel seem too busy, it was very grand and impressive. The sister hotel next door looked busier but the WestHouse had a nice homely feel. The rooms were cleaned every day to a high standard, they were not huge but perfectly furnished for a family. We had a stunning view from our room, looking down 7th avenue right at Times Square, which is so beautiful when all lit up at night. This would be the first thing we'd see in the morning and the last thing at night - picture postcard, stunning! The staff were fantastic, nothing was too much trouble. A special mention for Pagye (Senior VIP Manager) who was so friendly, helpful and couldn't do enough for us to make our stay special, she was always smiling and even gave me a hug one day. All the staff are an absolute credit to the hotel and made our stay unforgettable. The Terrace (23rd floor) for breakfast and afternoon food / drinks (free) was fantastic and the food selection changed every night. We cannot praise this hotel and the staff enough. Thank you WestHouse, see you again sometime...
Stayed 7 nights in Mar 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Property conditions & facilities
Love that the Breakfast and Tapas are included - saves so much time trying to figure out where to go
Stayed 4 nights in Mar 2025

8/10 Good

Karim

Stayed 3 nights in Mar 2025

8/10 Good

Thomas Wilhelm

Stayed 1 night in Mar 2025

6/10 Okay

April

Travelled with family
The hotel is a little rundown. They do tv not have an open restaurant/bar however they do have a full breakfast and heavy appetizers and cocktails in the evening. It is in walking distance of many things in Midtown, but our room was hot because the air conditioning was not ready to be turned on and they only have a two pipe system so they can either run heat or run air conditioning we had to open windows and it was still pretty hot in March. Our bathroom had a burnt out light that we have to be replaced. Never was we were there for nights in the bathrooms are very small even though we had a one bedroom suite. The staff, however, was very friendly courteous with the exception of the housekeeper coming in when we had a do not disturb sign on our door they entered anyway after seeing us leave the room. Overall decent price for the area and hotel.
Stayed 4 nights in Mar 2025

8/10 Good

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality breakfast onsite for free. Cabinets/shelves are scarce and not enough place for clothes.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new favourite!

Great - very comfortable, clean. Felt very welcome. All of the staff was amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

Naomi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

This was my third stay at Westhouse and it is still one of my favourite places to stay in NYC. Wonderful staff, comfy bed and pillow, decent breakfast. It's a pretty old buidling so sound proofing isn't the best but that's not unusual for New York and it didnt stop me sleeping.
Stayed 4 nights in Feb 2025

10/10 Excellent

Miguel

Stayed 2 nights in Feb 2025

10/10 Excellent

Sophie

Liked: Staff & service, property conditions & facilities
Good size rooms and lovely staff
Stayed 8 nights in Jan 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A new favorite hotel for us in NYC. The property is super convenient to Carnegie Hall and Broadway theaters. The room was large, well-appointed and comfortable. The included breakfast and evening beer, wine and snacks are wonderful. It was very cold in NYC when we were staying at the hotel and complimentary hot chocolate was provided in the lobby, which was a very nice touch. There is no bar or room service available inside the hotel and there is no evening turn down service, so, it is not classically a five-star property; however, the other extras more than make up for that. Nancy who works in the bar at the adjacent Park Central is great. Highly recommended hotel!!
Stayed 2 nights in Feb 2025

6/10 Okay

Adolfo

Stayed 4 nights in Feb 2025

6/10 Okay

Rachelle

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

It’s nice but hot

While I love the lobby, breakfast buffet and evening offerings, the rooms are very small and my biggest complaint is the hotel doesn’t have central air. I was so hot all night long and couldn’t sleep. I wouldn’t stay here again for that reason. I couldn’t get comfortable in the room.
Stayed 1 night in Jan 2025

10/10 Excellent

Georgina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff , very spacious room, clean, enjoyed the bar and tapas
Stayed 3 nights in Jan 2025

10/10 Excellent

Ron

Stayed 2 nights in Jan 2025

10/10 Excellent

Diana

Stayed 1 night in Sep 2024

10/10 Excellent

Shaikha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Salman Munir, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find. Enjoyed the stay. It became our home far from home. Very helpful staff. Especially helpful with my gluten free requirements
Stayed 3 nights in Dec 2024