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General Roberts Hotel

2.5 star property

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Photo gallery for General Roberts Hotel

Bar (on property)
Single Room | Iron/ironing board, free WiFi, bed sheets
Free toiletries, towels, soap, shampoo
King Suite | Living area
Free toiletries, towels, soap, shampoo

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
258 Lambton Road, New Lambton, NSW, 2305
  • Place, Blackbutt Reserve
    ‪10 min walk‬
  • Place, Newcastle International Hockey Centre
    ‪10 min walk‬
  • Place, Newcastle International Sports Centre
    ‪17 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪23 min drive‬

Room options

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

7.8 out of 10
Good
(10 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

7.0 out of 10
Good
(12 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for King Room

King Room | Iron/ironing board, free WiFi, bed sheets

King Room

8.4 out of 10
Very good
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

King Suite | Iron/ironing board, free WiFi, bed sheets

King Suite

7.2 out of 10
Good
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lunch and dinner served, Modern European cuisine
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  • Restaurant
  • Air-conditioning
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The price is €64
includes taxes & fees
8 Mar - 9 Mar
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About this property

General Roberts Hotel

This smoke-free hotel features a restaurant, a bar/lounge and ATM/banking services. WiFi in public areas is free.
General Roberts Hotel offers 10 accommodations with free toiletries and a ceiling fan. This Newcastle hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at General Roberts Hotel. During your stay, you'll be within walking distance of Blackbutt Reserve. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include an ATM
  • Just a 4-minute drive from John Hunter Hospital and 11 minutes from Lake Macquarie
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

This Newcastle hotel is smoke free.

On-site venue – This restaurant specialises in Modern European cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Paper towels

More

  • Ceiling fan
  • Desk chair
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [The bar]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 10:00 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to The bar
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

General Roberts Hotel New Lambton
General Roberts New Lambton
General Roberts
General Roberts Hotel Hotel
General Roberts Hotel New Lambton
General Roberts Hotel Hotel New Lambton

General Roberts Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 73 out of 243 reviews
Rating 8 - Good. 60 out of 243 reviews
Rating 6 - Okay. 64 out of 243 reviews
Rating 4 - Poor. 21 out of 243 reviews
Rating 2 - Terrible. 25 out of 243 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Nov 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
King Room was huge and very comfortable. Great value for money.
Stayed 1 night in Nov 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap stay, amenities were clean, only downside was a stain on the bottom sheet, fans only could do with air cons in the rooms as on a hot day the room would be very hot, Staff were friendly Close to other places to eat if you don’t like the menu at the pub
Stayed 1 night in Nov 2025

10/10 Excellent

kirk

Stayed 1 night in Oct 2025

8/10 Good

Johan

Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 3 nights in Oct 2025

6/10 Okay

Stephanie

Business traveller
Liked: Cleanliness, staff & service
The room and shared bathroom was very clean and looked recently renovated. The mattress was comfortable but BYO pillow as the pillows were very flat. Only one power point in the opposite corner of the bed - staff helpfully provided an extension cable. No bedside table. Clothes rack and sink in room. No air conditioning but thankfully the ceiling fan was sufficient that night. No tea/coffee making facilities. Noise from the pub was not an issue on a school night but some noise from the street and traffic lights. Rooms 4,5,6,7 and 8 are directly opposite to the shared bathrooms so get more noise from there. Convenient location close to the hospital.
Stayed 1 night in Oct 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean environment. I would definitely recommend this property and stay here again when in Newcastle.
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Disliked: Cleanliness, staff & service, amenities
Low cost accommodation at a convenient location. Didn't see staff the 10 days I stayed there
Stayed 8 nights in Sep 2025

10/10 Excellent

Clifton

Liked: Staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed a break from travelling.
Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very basic but it was clean, tidy, and did the job very well. The room and bathroom were freshly renovated. The bedroom was quiet with minimal noise from the hotel downstairs.
Stayed 4 nights in Sep 2025

4/10 Poor

Alwarappan

Disliked: Property conditions & facilities
Common toilet and bathroom not disclosed while booking. Do feel safe staying in this hotel.
Stayed 3 nights in Aug 2025

6/10 Okay

Sujal

Stayed 1 night in Aug 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple pub fare

Simple pub rooms. No TV, no bedside lamp, no fridge. Room 1 has an en suite inc a bath. Can be loud Fri and Sat nights with music playing downstairs. Very friendly service and good food at the pub.
Stayed 1 night in Aug 2025

10/10 Excellent

natasha

Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Is what it says on the tin. Shared bathroom is cleaner than anywhere else I've stayed. Bed is really comfy. Price is very good. Very very convenient for John Hunter hospital.
Stayed 6 nights in Jul 2025

8/10 Good

Steven

Stayed 2 nights in Jul 2025

10/10 Excellent

Kieran

Liked: Staff & service, property conditions & facilities
I enjoyed how well the walls blocked noise especially from traffic of a morning and night
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Good Room at right price
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We arrived a day later than planned due to the storms. Upon being shown to our room, we were told about the painting that was occurring throughout our stay. Unfortunately due to medical reasons, we could not stay with the painting occurring. We asked for a refund and the staff were very kind and actioned this request. The refund was gratefully received 1 week later.
Stayed 4 nights in May 2025

8/10 Good

Rebecca

Stayed 1 night in Mar 2025

2/10 Terrible

June

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was probably the worst motel we've ever stayed in. Loud music playing past midnight. The room smelt of vomit. The bed was squeaky and extremely uncomfortable. The pillows were too soft and felt empty. The sensor lights in the female bathroom and along the corridor did not work. So we had to use our phone light each time we go to the toilet. The room was big, but there was no mini fridge, no kettle nor tea/coffee provided. Very disappointing.
Stayed 1 night in Mar 2025

6/10 Okay

Erin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Review of current room product cleanliness

Check in was great. Greeting by bright bubbly staff who are super helpful. - Room overall was not up to hygiene standard. The cushions was dirty and digusting, with stains on them representing they hadnt cleaned. - The bed linin also had black stains on them and in them additionally there was a blood stain on the doona. - The bed itself was two single beds put together to make a larger one. The room was advertised as queen. Being the two singles together do make a queen this is not the impression of a queen size bed we had booked in mind. - Under the bed was disgusting. Clearly the two single beds havent been moved to clean under it. There was cut nails under the bed, loads of dust. - The curtains also had what looked like to be snot. All in all for needing a place to rest your head, it is okay. For hygiene purposes it did not feel like the cleanest place.
Stayed 1 night in Mar 2025

6/10 Okay

graeme

Stayed 1 night in Feb 2025