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Nautilos Apartments

4.0 star property

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Apartment, 2 Bedrooms | In-room dining
Exterior
Property entrance
Apartment, 3 Bedrooms | 2 bedrooms, desk, iron/ironing board, cots/infant beds
Apartment, 2 Bedrooms | Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
265 Wharf Road, Newcastle, NSW, 2300
  • Place, Newcastle Civic Theater
    ‪5 min walk‬
  • Place, Newcastle City Hall
    ‪5 min walk‬
  • Place, Newcastle Beach
    ‪12 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪24 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | Flat-screen TV

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Apartment, 3 Bedrooms

  • Harbour view
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

Similar properties

Exterior
Newcastle Central Plaza
  • Pool
  • Kitchen
  • Washing machine
  • Dryer
3.8 out of 5, Good, 228 reviews
The price is €99
includes taxes & fees
25 Feb - 26 Feb
Newcastle Central Plaza

About this property

Nautilos Apartments

Hotel with an outdoor pool, near Newcastle Beach
An outdoor pool, a restaurant and self parking are available at this hotel. WiFi in public areas is free. Other amenities include laundry facilities. Weekly housekeeping is available.
Nautilos Apartments offers 2 air-conditioned accommodations with washers/dryers and a hairdryer. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower.

This Newcastle hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Nautilos Apartments, you're just a quick walk from Foreshore Footpath. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a virtual front desk
  • Just a 3-minute drive from Newcastle Beach and 11 minutes from John Hunter Hospital
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Nautilos Apartments also features an outdoor pool and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Nautilos Apartments has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Secured parking on site (AUD 25 per night)
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Virtual front desk

Guest services

  • Housekeeping (weekly)

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Living room
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 per cent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 75.00 per vehicle (one-way, maximum occupancy 4)
  • Secured self-parking fee: AUD 25.00 per night
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Nautilos Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Nautilos Apartments Newcastle
Nautilos Apartments
Nautilos Newcastle
Nautilos Apartments Apartment Newcastle
Nautilos Apartments Apartment
Nautilos Apartments Hotel
Nautilos Apartments Newcastle
Nautilos Apartments Hotel Newcastle

Nautilos Apartments Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 88 reviews
Rating 8 - Good. 27 out of 88 reviews
Rating 6 - Okay. 19 out of 88 reviews
Rating 4 - Poor. 9 out of 88 reviews
Rating 2 - Terrible. 10 out of 88 reviews

6.8/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Lisa

Travelled with family
Liked: Amenities
Disliked: Staff & service
Yes our room 207 was lovely, a few little things in which I have let the hotel know. I hope they address. The pillows where way too hard but the shower was great. The space was beautiful within the whole apartment somewhere where we would definitely visit again to stay.
Stayed 1 night in Nov 2025

6/10 Okay

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities
There is no staff you get a text message.
Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything and very spacious.
Stayed 1 night in Jul 2025

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good size rooms, well located for attending conference at the town hall. Only problem was only one key provided and intercom doesn’t work.
Stayed 3 nights in Aug 2024

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Recommended

I recently stayed at Nautilos Apartments and was quite disappointed with several aspects of my experience. Firstly, the parking situation was very frustrating. The website clearly stated that parking would be $15 per night, and the information provided in the apartment mentioned that parking was included. Despite this, I was charged $25 per night. This inconsistency and overcharging left a very bad impression and made me feel misled. Additionally, while the apartment itself was decent, the furnishings and mattress were old and in desperate need of replacement. The worn-out furniture and uncomfortable bed detracted from what could have been a comfortable stay. On a positive note, the location was good, which made it easy to explore the area. However, the issues with the parking fees and outdated furnishings overshadowed the convenience of the location. Transparency and honesty about charges, as well as attention to the condition of the apartment, are crucial. I hope the management addresses these problems promptly.
Stayed 6 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing is good nice facility
Stayed 2 nights in Apr 2024

2/10 Terrible

Anne

Travelled with family
Disliked: Cleanliness, staff & service
The property did not have a reception desk, all contact was made through separate phone calls to get check in codes. Codes were provided late, after check in, and should have been provided prior to check in. Property summary on the fridge said parking was free, but they told us we had to pay for parking. Swimming pool closed at 8pm which was very early. We only stayed 1 night but wasted a lot of time chasing codes.
Stayed 1 night in Mar 2024

6/10 Okay

Nea-ann

Disliked: Cleanliness, property conditions & facilities
Dated decor Rug dirty
Stayed 1 night in Feb 2024

8/10 Good

Daniel

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Distance to amenities and restaurants
Stayed 3 nights in Feb 2024

4/10 Poor

Lauren

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Would not recommend

Very disappointing stay. Accommodation itself was fine, we had a three bedroom apartment plus a rollaway and everything was adequate. But the cleanliness was absolutely lacking. I moved the bed over to fit in the rollaway and found a baggy of what looked like illicit drugs. The kids found a pair of worn underpants in a drawer in their bedroom. My daughter dropped an earring under the bed and when we looked for it we found filth all over the floor (food wrappers, dirt, melted lollies). We felt disgusted and wanted to leave as soon as we were able this morning because it felt so dingy and uncomfortable being there.
Stayed 1 night in Mar 2023

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service
No reception and had to call a number to get directions on how to get in. Luckily one of the residents arrived and showed me the ropes including how to get the key and car park etc. Wasn’t a harbour view as shown in advertisement. The main bed mattress was sunken and uncomfortable, near impossible to sleep in it so I went and jumped on the lounge. Water leaking from air con onto floor. The apartment smelt like garlic. No value for your dollar at all.

2/10 Terrible

Jessica

Stayed 1 night in Oct 2022

2/10 Terrible

Emrys

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not even get to check into this property!
Stayed 1 night in Nov 2022

2/10 Terrible

jackie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty and not what I expected
Stayed 4 nights in Sep 2022

8/10 Good

mona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

check in .no good. not sent me how to check .

Stayed 1 night in Aug 2022

6/10 Okay

fiona

Disliked: Staff & service
Stayed 2 nights in May 2022

6/10 Okay

Faisal

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Location and spacious but thats about it. So many things wrong - no light working in second bedroom - second bedroom lamp has no shade nor a socket to plug into - main bedroom 1 table lamp doesnt work - both bathroom door locks broken - quite a few spiders and webs around the ceiling - all dining chairs about to break apart - toaster had grease inside it - toilet roll holder broken and roll keeps falling off - shower soap holder broken - showerhead too low (neck level even for someone not so tall) - living room lights flicker if u turn it dim - aircon barely cools (filter completely clogged and not cleaned) - spa broken and couldn’t be used
Stayed 2 nights in Feb 2022

10/10 Excellent

Nicole

Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service
We were meant to stay at Nautilus but were transferred to Star apartments. We had selected the Nautilus due to positive family friendly reviews, travelling with a 4 yr old and myself working Friday and Saturday. Friday night saw a party in the building across from us until 5.30am, not much rest. Saturday and Sunday were ok. Smokers on our floor were not ideal with a strong herby ‘cigarette’ smoke smell in the hallways. No balcony is an issue for us and we should have confirmed that prior. We did get a 2nd parking, which was really great but the codes we were initially sent to open the apartment were incorrect and it was a delay in getting into the property, after driving over 5 hours with a small child, not ideal. I get it was an extenuating circumstance for the agents but at the end of the day, not a wonderful experience and we paid top dollar at nearly $300 a night.
Stayed 3 nights in Jun 2021

8/10 Good

Kerrie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Central location, great facilities & size

The actual apartment was terrific, well laid out and plenty of room. Although we didn't cook, the kitchen was a good size and offered full facilities. A large balcony was excellent. The only issue we had was checking in. Unfortunately, there is no reception on site and although check-in was 2pm, we were unable to get into the apartment until 3:15pm. Details of pin # to unlock the door were also not received until 3:30pm. We were over 1hr late to meet up with friends for a surprise function. If you were attending a wedding or similar this would be a complete nightmare. Not sure if this happens regularly or we were just unlucky.
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Travelled with family
Location was great for us, central and walking distance to foreshore. We had 4 guests stay but only provided with one entry fob which made it very difficult to coordinate as we were not always all together. Wanted to open sliding doors but mosquitoes were so bad we had to sleep with doors closed.
Stayed 2 nights in Feb 2021

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The cleanliness left a lot to be desired - very worn sheets, no mattress protector on the beds, cigarette butts in the pot plant outside on the balcony, dishes left in the dishwasher and glass on the lounge floor (a few small shards). Apartment was great but cleanliness was very poor.
Stayed 2 nights in Feb 2021

10/10 Excellent

Michael S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great size modern apartment. Excellent location.
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to find no key fob in the letter box as per our arrangements. After being made to wait in our hot car on the street with three kids for over an hour we were finally told that the cleaner had not turned up for work and the apartment was therefore not available. We were offered an alternative apartment in Hamilton, which was nowhere near the precinct we needed and wanted to stay in and to date we have not been offered compensation for the difference in price between the two units or the inconvenience and anguish caused. To date, there has been no apology or contact (while making arrangements for an alternative a staff member blamed the cleaners but never once apologised). I cannot recommend this host or accomodation.
Stayed 1 night in Dec 2020