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Citysteps Hotels Newcastle West

2.0 star property

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Photo gallery for Citysteps Hotels Newcastle West

1 bedroom, free WiFi, bed sheets
Reception
Reception
1 bedroom, free WiFi, bed sheets
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
157 Elswick Rd, Newcastle-upon-Tyne, England, NE4 6SQ
  • St. James' Park
    ‪17 min walk‬
  • Utilita Arena Newcastle
    ‪18 min walk‬
  • University of Newcastle-upon-Tyne
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard family of 5 room

1 bedroom, free WiFi, bed sheets

Standard family of 5 room

  • 11 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Quad Room

1 bedroom, free WiFi, bed sheets

Standard Quad Room

  • 11 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, free WiFi, bed sheets

Standard Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quad Room-Shared

1 bedroom, free WiFi, bed sheets

Standard Quad Room-Shared

  • 11 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room-Shared

1 bedroom, free WiFi, bed sheets

Standard Single Room-Shared

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room-Shared

1 bedroom, free WiFi, bed sheets

Standard Double Room-Shared

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

1 bedroom, free WiFi, bed sheets

Standard Triple Room

  • 11 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Studio

1 bedroom, free WiFi, bed sheets

Standard Double Studio

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room-Shared

1 bedroom, free WiFi, bed sheets

Standard Twin Room-Shared

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Citysteps Hotels Newcastle West

Hotel in Newcastle-upon-Tyne, near St. James' Park
This smoke-free hotel features free Wi-Fi in public areas. Change of towels is available on request
Citysteps Hotels Newcastle West offers 26 accommodations with complimentary slippers. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on a daily basis and change of towels can be requested.

During your stay at Citysteps Hotels Newcastle West, you'll be within walking distance of St. James' Park. Free WiFi in public areas is available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Just a 3-minute drive from St. James' Park and 5 minutes from Quayside
Public spaces have free WiFi.

This Newcastle-upon-Tyne hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 6:00 AM - midnight.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Citysteps Newcastle West Hotel
Citysteps Newcastle West Newcastle-upon-Tyne
Citysteps Newcastle West Hotel Newcastle-upon-Tyne

Citysteps Hotels Newcastle West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

8.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Stayed 1 night in Aug 2025

10/10 Excellent

kayleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovley so helpful and very acomodating
Stayed 4 nights in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty room nice staff

The woman was very nice showing us the room however the room itself was dirty
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Stayed 1 night in Jul 2025

8/10 Good

Olivier

Travelled with family
Liked: Cleanliness, staff & service
Very clean. Could use a bit more storage (hooks and shelves), especially in the bathroom.
Stayed 3 nights in Jun 2025

8/10 Good

Patrick

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time, got upgraded and the rooms were lush very clean and big. Would definitely stay again, thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place, will recommend to anyone
Stayed 1 night in May 2025