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Holiday Inn Express Newcastle City Centre by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Newcastle City Centre by IHG

A Holiday Inn Express building with multiple floors, large windows, and a prominent signage.
A buffet area with various food items and containers, including bowls of cereal and bags of snacks.
Bar (on property)
Point of interest
A hotel room with two beds, wooden headboards, and bedside lamps.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • Place, Chinatown
    ‪4 min walk‬
  • Place, St. James' Park
    ‪7 min walk‬
  • Place, Northumbria University
    ‪14 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room (with Free Hot Breakfast)

A hotel room with a laptop on a wooden table, a white mug, a lamp, and a chair.

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

A hotel room with a laptop on a wooden table, a white mug, a lamp, and a chair.

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Accessible

A hotel room with a laptop on a wooden table, a white mug, a lamp, and a chair.

Standard Room, 2 Single Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

A hotel room with a laptop on a wooden table, a white mug, a lamp, and a chair.

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

A hotel room with a laptop on a wooden table, a white mug, a lamp, and a chair.

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(34 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

A hotel room with a laptop on a wooden table, a white mug, a lamp, and a chair.

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Newcastle City Centre by IHG

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk and express check-out.
Holiday Inn Express Newcastle City Centre by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Newcastle City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from St. James' Park. Free WiFi in public areas, a restaurant and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of St. James' Park and Utilita Arena Newcastle
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

The business-friendly Holiday Inn Express Newcastle City Centre by IHG also features a vending machine, coffee/tea in common area, and express check-out.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Holiday Inn Express Newcastle City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 2005
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle City Centre
Express Newcastle City By Ihg
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre by IHG Hotel
Holiday Inn Express Newcastle City Centre an IHG Hotel

Holiday Inn Express Newcastle City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 594 out of 1001 reviews
Rating 8 - Good. 307 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

James

Liked: Staff & service
great location and friendly staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful the whole stay, the room was in great condition and very clean, the breakfast had plenty of variety and was filling.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in Clean and warm room Staff all friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, quiet and good breakfast choice. Secure car park - free overnight.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very central, with very helpful staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Gael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and fixed issues quickly. Food was nice and they had a good cocktail list. Beds were comfortable and room was clean.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel location for city and concert venue bars restaurants close and multi storey parking next door. Stayed before and not hesitate to stay in the future, Staff friendly and helpful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of everything.. Walking distance to all you need.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff and good quality breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay better than some higher price hotel's. Staff were friendly and really helpful and went above and beyond with me being in a wheelchair. Cant wait to go again in may xx
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
Staff was brilliant approachable, definitely stay again and 100% recommend staying
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

YIMING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, 7 minutes walk from transition. Clean, and nice staff. The only thing I would say if they can improve is add some more variety of fruits for breakfast .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was nice plenty of selection. Room was clean. Bed was comfortable.shower was brilliant. Would definitely recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and much better than I had expected for a bu
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alastair

Liked: Cleanliness, amenities, property conditions & facilities
Room was good comfortable bed and nice clean bathroom Breakfast was adequate.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
nice room, lovely breakfast and friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
First class hotel nothing to complain about all the staff friendly and clean environment
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff good breakfast choices
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
As per usual a great stay at Holiday Inn Express. A warm welcome from reception, room cosy and clean, an enjoyable break.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was near
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Erin Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff made our stay! The gentleman who checked us in told us so much about the city! It was excellent!
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
We expected to park outside the hotel, you are parking in multi storey next door, bit of a faff.£14 for one night. Room was fine, breakfast was ok,central location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

robin

Liked: Staff & service, amenities
Desk staff were polite, friendly and very helpful.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Thomasina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel near the station. Staff friendly and efficient, room very comfortable and breakfast excellent - something to suit every taste.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff
Stayed 1 night in Feb 2026