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Holiday Inn Sunderland – City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn Sunderland – City Centre by IHG

Restaurant
Point of interest
Exterior
Interior
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Keel Square, Sunderland, England, SR1 3DS
  • Place, University of Sunderland
    ‪4 min walk‬
  • Place, Sunderland Empire
    ‪6 min walk‬
  • Place, Stadium of Light
    ‪9 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪32 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Desk, blackout curtains, soundproofing, iron/ironing board

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(34 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Sunderland – City Centre by IHG

Hotel with a restaurant, 5-minute walk to Sunderland Empire
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Change of towels is available on request
Holiday Inn Sunderland – City Centre by IHG offers 120 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. 50-inch LED televisions come with satellite channels and pay-per-view films. Bathrooms include a shower.

This Sunderland hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Sunderland – City Centre by IHG. During your stay, you're just a quick walk from Sunderland Empire. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Sunderland Empire and 6 minutes on foot from University of Sunderland
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

WiFi is free in public spaces. The business-friendly Holiday Inn Sunderland – City Centre by IHG also features a fitness centre, a front desk safe, and a lift.

This 4-star Sunderland hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Holiday Inn Sunderland – City Centre by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sunderland – City By Ihg
Holiday Inn Sunderland an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Hotel
Holiday Inn Sunderland – City Centre an IHG Hotel
Holiday Inn Sunderland – City Centre by IHG Sunderland
Holiday Inn Sunderland – City Centre by IHG Hotel Sunderland

Holiday Inn Sunderland – City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 261 out of 373 reviews
Rating 8 - Good. 76 out of 373 reviews
Rating 6 - Okay. 21 out of 373 reviews
Rating 4 - Poor. 5 out of 373 reviews
Rating 2 - Terrible. 10 out of 373 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comdfy bed and decent wi fi
Stayed 1 night in Oct 2025

2/10 Terrible

Yang

Stayed 2 nights in Oct 2025

10/10 Excellent

Oriann

Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Staff & service
Great stay clean bedroom and staff polite and helpful defo come back
Stayed 1 night in Oct 2025

10/10 Excellent

Colin

Stayed 1 night in Oct 2025

8/10 Good

Gina

Stayed 2 nights in Oct 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Amenities
Clean comfortable stay. Would return.
Stayed 1 night in Oct 2025

10/10 Excellent

Constance

Liked: Amenities
The place was immaculate . The staff were brilliant, especially Mia and Nikki , who were extremely helpful to us . Ideas where to go and eat . And just a general nice chat and kind words goes a long way .. thank you girls .
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and cheerful, room spotless good variety for breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom could do with a touch of paint as there was a damaged part on the wall. It had been touched up, but not fully. The hotel info on the TLV didn’t work either. However, the desk staff were friendly and really helpful. I would stay here again but a bit more attention to detail would make a big difference.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Zephaniah

Stayed 1 night in Sep 2025

8/10 Good

Anastasia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice atay

Clean room, very nice bed. I had a nice but short stay. Enjoyed a good breakfast in the morning. Please, offer guests water in their rooms.
Stayed 1 night in Sep 2025

6/10 Okay

qingfeng

When I booked a hotel in Aberdeen on the same day as my existing Sunderland reservation, I forgot to cancel the latter. Hotels should have a system to detect and notify guests about multiple bookings that overlap in time to prevent such conflicts.
Stayed 1 night in Sep 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Amenities
Staff were lovely room lovely clean and comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Yaw

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Perfect place for everyone to stay. Great services as well.
Stayed 1 night in Sep 2025

10/10 Excellent

paula

Stayed 2 nights in Sep 2025

8/10 Good

Molly

Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Julie

Stayed 1 night in Sep 2025

6/10 Okay

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ana Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025