4/10 Poor
Stephen
Travelled with family and small children
25 Aug 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good stay 😕
Wedding on so normal guest evening dinner was held in a meeting room?!Completely disorganised, 3 courses took 2 hours. Food cold but didnt dare complain as the waiter was absolutely terrible and it took long enough as it was. Menu extremely limited for those on half board - all winter dishes in summer. Sitting on conference furniture, in a very dark conference room whilst the wedding took over the actual restaurant that we had all paid to use.
Room itself was VERY HOT. 24 degrees outside and every radiator in the whole building including the one in our room, was on?!
My 4 year old daughter stood on something embedded in the carpet that pierced her foot. Couldnt find it again so shoes had to be worn. Bathroom was absolutely grotty. The transparent bathmat, brown. The door and door handle dated back to whenever this was built.
We then went to make a cup of tea using bottled water in the kettle. Poured the tea and added milk and weird mystery floating white substance floating in the cup. Either something in the kettle, the cups or the UHT milk had something wrong with it neither were drank.
Bed was tiny for 2 (small double) and mattress ridiculously lumpy. Not a good night sleep.
Breakfast in the morning was ok in terms of choice and availability but again wedding party decended and got noisy and busy with people in their pjs. Waitress tried to take plates not finished with multiple times. Sausages v poor.
Would not return here - go toby carvery instead!
Stephen
Stayed 1 night in Aug 2025