Metro Inns Newcastle

2.0 star property

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Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi
Reception
Front of property
Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi
Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom | Individually decorated, desk, laptop workspace, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
Ponteland Road Kenton Bank, Newcastle-upon-Tyne, England, NE3 3TY
  • Place, Kingston Park Stadium
    ‪5 min drive‬
  • Place, Newcastle United Golf Club
    ‪8 min drive‬
  • Place, St. James' Park
    ‪13 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪4 min drive‬

Room options

Basic Triple Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Basic Double Room, 1 Bedroom, Non Smoking, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Signature Double Room, 1 Double Bed, Non Smoking, Shared Bathroom

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

Metro Inns Newcastle

A 24-hour front desk, a garden and a picnic area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall and a vending machine.
Metro Inns Newcastle offers 66 accommodations with shared/communal kitchens. This individually decorated accommodation includes desks. Televisions come with digital channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Metro Inns Newcastle. During your stay, you'll be within walking distance of Kingston Park Stadium. Features include free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine
  • 6 minutes by car from St. James' Park and 7 minutes from Quayside
As a guest of Metro Inns Newcastle, you'll find a vending machine, a garden, and a picnic area. Public spaces have free WiFi. Free self parking is available.

This Newcastle-upon-Tyne hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Shared kitchen access

More

  • Desk
  • Heating
  • Individual decor
  • Laptop workspace

Policies

Check-in

Check in from 3 PM to 1:00 AM and 3:00 PM to 1:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should expect a high level of noise at this property at weekends.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Metro Inns Newcastle.

Property is also known as

Metro Inns Newcastle Hostel Newcastle-upon-Tyne
Metro Inns Newcastle Hostel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel
Metro Inns Newcastle Newcastle-upon-Tyne
Metro Inns Newcastle Hotel Newcastle-upon-Tyne

Metro Inns Newcastle Reviews

Reviews

6.8
Rating 10 - Excellent. 86 out of 298 reviews
Rating 8 - Good. 71 out of 298 reviews
Rating 6 - Okay. 53 out of 298 reviews
Rating 4 - Poor. 32 out of 298 reviews
Rating 2 - Terrible. 56 out of 298 reviews

6.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
staff very friendly always happy to chat and advise
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Mustaque

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, lots of parking 👍
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
I was pleasantly surprised how spacious it was and easy walk to the train.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Malcolm

Disliked: Property conditions & facilities
Everything was ok.
Stayed 5 nights in Oct 2025
Verified

4/10 Poor

Gavin

Liked: Staff & service
Disliked: Amenities
You get what you pay for with the cheaper rooms, the mattress was not suitable for purpose, the towels and bedding were clean, staff pleasant, electrics are borderline dangerous, Communal kitchen has a kettle and some appliances that are not fit for use, Heavily aged hotel, it’s an easy income for the owner as little money is spent,
Communal “oven”
Communal dishes and cookwear
Shower room
No curtains and questionable electrics
Stayed 5 nights in Jan 2026
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities
Room was dirty and broken bed
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near motorway network easy to get to no major hold ups would stay again when in Newcastle
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a room and good location.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff have been very helpful in my stressful situation. Room is clean and tidy.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

roshana

Room was cold and smelled mould although it looked no mould. Somehow managed to turn on the heater. Toilet was dirty and looked like a portaloo in the construction site, very small. Didn’t feel like having shower as shower was also similar to the toilet, small.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and accommodating. I would definitely go there again.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Elli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and friendly hotel , staff super friendly and helpful, a very handy stay for one night events!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for work
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Terence

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Yes
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lorraine

Nice place
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Faye

Liked: Cleanliness, staff & service
Nice basic room, staff were so helpful and lovely
Stayed 1 night in Nov 2023
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic very inexpensive hotel. Very convenient for stopping off or traveling into Newcastle.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Tesfaye

Liked: Cleanliness, staff & service, property conditions & facilities

Small double bed room

Very clean room and bed, but for double room it was not good
Stayed 1 night in Sep 2025
Verified

8/10 Good

mr william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good night we has comfy bed nice friendly staff
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed at the Metro a few times now and the staff are all friendly and accommodating. I will continue to stay at the Metro every time i go to Newcastle.
Stayed 2 nights in May 2025
Verified

8/10 Good

LLOYD

Liked: Staff & service
Cheap and near to airport and A1
Stayed 1 night in Oct 2022
Verified

8/10 Good

Connor

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as advertised, perfectly nice room and just 10 minutes from the metro station at Kingston Park. Plenty of food and shopping options nearby too.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

Love staying here, staff are really friendly and accommodating. Rooms are incredibly comfy. Decent amenities including kitchen to make coffees etc Toby carvery/pub and B&M next door too and only small walk to Metro.
Stayed 1 night in May 2024