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Novotel Newcastle Airport

3.0 star property

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Photo gallery for Novotel Newcastle Airport

Miscellaneous
Exterior
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Indoor wedding

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Ponteland Road Kenton Newcastle, Newcastle-upon-Tyne, England, NE3 3HZ
  • Place, Kingston Park Stadium
    ‪5 min drive‬
  • Place, Newcastle United Golf Club
    ‪8 min drive‬
  • Place, St. James' Park
    ‪13 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a nightstand, a red and black sofa, and a large window with curtains.

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a nightstand, a red and black sofa, and a large window with curtains.

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(39 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Novotel Newcastle Airport

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Change of towels is available on request
Novotel Newcastle Airport offers 126 accommodations with coffee/tea makers and a hairdryer. 26-inch LCD televisions come with digital channels.

Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Novotel Newcastle Airport, you'll be within walking distance of Kingston Park Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a playground
  • Just a 2-minute drive from Kingston Park Stadium and a few minutes from City of Newcastle Golf Club
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2368 square feet (220 square metres) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Novotel Newcastle Airport. For a fee, parking is available.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:30 AM.
Novotel Newcastle Airport has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Playground
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,368 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per night
  • Breakage deposit: GBP 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.50 per person
  • Self-parking fee: GBP 6.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number GB198502142
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Newcastle Airport
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Hotel Newcastle-upon-Tyne
Novotel Newcastle Airport Newcastle-upon-Tyne
Novotel Newcastle Airport Hotel
Novotel Newcastle Airport Newcastle-upon-Tyne
Novotel Newcastle Airport Hotel Newcastle-upon-Tyne

Novotel Newcastle Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 418 out of 1001 reviews
Rating 8 - Good. 385 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Maddison Elizabeth

Liked: Staff & service, amenities
Room had everything we needed, however on arrival to our room we found a half eaten pizza crust at the side of the sofa…
Stayed 1 night in Feb 2026

2/10 Terrible

Chimechefulam

Liked: Cleanliness
Disliked: Staff & service, amenities
Took a bit of time to be checked in, no staff at check in point/reception at time of our arrival Was taken to a room on third floor, the phone was not working and no TV remote. I had to come all the way down to inform the reception. He came up to confirm and brought a replacement TV remote which unfortunately did not work. He confirmed the phone was not working. He then casually informed that the maintenance team would come next morning around 9am to fix it and started walking out the room. No apology. I then told him what was going to happen overnight if I needed to make I call ( I was okay with not watching a TV). He then asked me * do you want to buy or ask anything overnight* . At the point I him I didn't know but I needed the phone to work. He seemed angry at me, then blurted out *if you want I can change the room for you*. I then said please. He went down and came up with the key to another room, then says here is the okay to then replacement room. He did not care to show us the direction to the room, no apology. The water pressure in the replacement room was not enough to neatly flush the toiley and the bathroom tub was clogged. Horrible experience and I told my wife, we would never stay in this hotel again.
Stayed 1 night in Feb 2026

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
Poor breakfast-Hot breakfast buffet was not very warm or presented
Stayed 1 night in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service
Usual friendly welcome from staff Both the reception and kitchen and dining room staff continue to be great. Dinner menu, and full breakfast are very fairly priced and of high quality. Overall, very reasonable price and value for money. Only downside is it is on top of a steep hill and a hike to the bus stop. Taxis to the airport are best booked through an app. Arriving at Newcastle Airport needs you to book a cab to the short stay Carpark because of the Arrow cabs monopoly. Huge price dining.
Exterior shot of the airport and internal bus service/courtesy coach for long-stay carpark. Only 3°C and wet.
Stayed 4 nights in Jan 2026

8/10 Good

Stan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Service was good as usual. But it's winter and the room heating system needed warming up.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Very helpful and pleasant staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and comfortable, check in was easy and staff very pleasant. The bar area and restaurant looked lovely but I was nil by mouth before hospital so never got to try, parking and exterior good
Stayed 1 night in Jan 2026

10/10 Excellent

Darren

Stayed 1 night in Jan 2026

6/10 Okay

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Stayed 1 night in Jan 2026

8/10 Good

Irial

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Well, our room was really nice until we had a fridge in our room that really stacked and had black mould in it and we got told that fridge shouldn’t even be in our room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gillian

Stayed 4 nights in Dec 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great welcoming staff, they brought up extra duvets for us, good variety at breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

barrie

Stayed 1 night in Nov 2025

10/10 Excellent

Graham

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, clean, smart rooms, very comfortable..
Stayed 1 night in Dec 2025

2/10 Terrible

Paul

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was not cleaned properly before I arrived.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kamlesh

Stayed 1 night in Nov 2025

10/10 Excellent

Zoe

Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very polite and helpful. Room excellent. Breakfast good too. 20 mins walk to Kingston Park Stadium.
Stayed 1 night in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness
The hotel we picked was near to
Stayed 1 night in Nov 2025

8/10 Good

Tom

Stayed 2 nights in Nov 2025

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first stay at Novotel Newcastle and I enjoyed the experience. From a very polite and helpful check in to efficient friendly restaurant staff. Decent dinner choices at good prices great veg cooked just right and I really enjoyed the cottage pie. The room was clean and functional and had a comfortable bed I'll stay again and would recommend
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities
Clean room and polite, helpful staff
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

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