10/10 Excellent
Terry-lynda
26 Apr 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the trip id expected
Arriving was difficult as tree and bushes block sign until its to late to turn. Car parking there is a lot but i wax never dure if it was 2 way or just one.
Garden nice but the concrete hairs etc were filthy. So no wsy could you sit out id like to have but couldnt even see how to get tound there. Room was nice i wadnt keen on the tiny loo claustrophobic... i also would not have stayed. If id realised dogs were allowed into hotel and resteraunts. Dog by me seemed small but bitey. And i certainly didnt feel it appropriate in resteraunt.. there was no information in room. Re meal times , menu. I wanted a light snack on friday but there were no sandwiches orl ight bites. So i had a breakfast bar from. My car . I was disappointed in breakfast. Bacon had been kept hot so long it was dry and the sausage tasted cheap and nasty . On day 2 buffet breakfast dried beans.. bacon solid and all lukewarm. its fair to say i was dissapointed. May be worth a look at other places breakfasts. I regularly hotel stay around newcastle as a geordie i live away and visit... but sadly i was not as thrilled with my visit to novatel. It was not as good as visits for meals that ive had in the past.
Terry-lynda
Stayed 2 nights in Apr 2025
