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Comfort Suites Airport

2.5 star property
VIP Access

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Photo gallery for Comfort Suites Airport

Exterior
Lobby
Free daily buffet breakfast
Lobby
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
12570 Jefferson Ave, Newport News, VA, 23602
  • Place, Springhouse BarkPark
    ‪9 min walk‬
  • Place, Mary Immaculate Hospital
    ‪2 min drive‬
  • Place, Bounce House
    ‪3 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(97 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(14 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking | Bathroom | Combined shower/bathtub, hair dryer, slippers, towels

Room, Multiple Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(79 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Airport

Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre or a picnic area.
Comfort Suites Airport offers 104 accommodations with DVD players and a safe. This individually decorated and furnished accommodation has separate sitting areas and includes double sofa beds. 37-inch flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Comfort Suites Airport. During your stay, you'll be within walking distance of Springhouse BarkPark. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Springhouse BarkPark and a few minutes from Mary Immaculate Hospital
Comfort Suites Airport offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The business-friendly Comfort Suites Airport also features a vending machine, a picnic area, and complimentary newspapers in the lobby. Self parking is free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Comfort Suites Airport has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Airport
Comfort Suites Airport Motel Newport News
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News
Comfort Suites Airport Hotel
Comfort Suites Airport Newport News
Comfort Suites Airport Hotel Newport News

Comfort Suites Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1009 reviews
Rating 8 - Good. 233 out of 1009 reviews
Rating 6 - Okay. 67 out of 1009 reviews
Rating 4 - Poor. 35 out of 1009 reviews
Rating 2 - Terrible. 37 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was clean. The rooms are quiet. We were able to get a room across the hall from each other.
Stayed 1 night in Dec 2025

10/10 Excellent

Mike

Stayed 1 night in Nov 2025

10/10 Excellent

Sebastian

Stayed 1 night in Nov 2025

6/10 Okay

Luis

Travelled with family
Disliked: Staff & service
The positives: Room was very spacious, I loved that the mini fridge had a separate freezer compartment and very nice location convenient to hwy and restaurants and shopping. Very reasonable rates. BUT… breakfast was not that great and the older lady that does the breakfast can be pretty rude at times. Witnessed this personally and also saw her interaction with another guest. Seems like she hates her job. People smoking weed around the property and smelled it in various parts of the hotel grounds. Beds too soft for my liking.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ceniya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking when hotel is full. Otherwise the staff were friendly and helpful. The room was very nice and clean. I've stayed at this location twice now and will definitely return.,
Stayed 3 nights in Nov 2025

10/10 Excellent

TaRiq

Stayed 1 night in Nov 2025

6/10 Okay

Latika

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
I’ve stayed at this hotel about 8 times over the last year and a few months. This time, we checked in, I completed my cleaning as I have done in the past, and then proceeded out. We returned, completed our night time routine and then off to sleep. Around 6 am, I spotted not one but two roaches. I go down to the front desk and Ms. Cindy was there. She tried to find something to assist with the situation but there wasn’t anything. She informed me that housekeeping would take care of and she would leave a note for the manager. I couldn’t wait, so I went to the store to get roach spray and additional cleaning products. I sprayed because no one came. There were no other hotels within the area for the price or this great location. I sprayed the same night and at 5am the next morning, the roach was sitting in the middle of the bathroom floor. This is a great hotel and I hope that this is the only incident. Overall, this place has been really clean and a safe place.
Stayed 4 nights in Nov 2025

6/10 Okay

Michael

Travelled with partner
Disliked: Property conditions & facilities
The outside of the property and lobby were in good condition. My room was in poor condition. the bathroom was in bad condition in my room. The drywall was damaged. The doorknob was damages. The till on the shower looks bad where parts of it was darker than the rest of the wall.
Stayed 2 nights in Nov 2025

4/10 Poor

Lily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful, it was very nicely and uniquely decorated. The staff was great. I thought i had booked the hotel thru one extra day, my mistake cause i didn't, i did it for one day less. My sis was in bed napping and in stormed the front desk clerk and started yelling at my sister, telling her she better get out more or it's going to be 50$ an hour till she gets out, i just got to the inked for Thanksgiving done, sis calls me and tells me what's Happened and i mean this guy was yelling at her, it was horrible. Did not even knock out announce who he was, just bathed in our room and started yelling. I had given them 5 stars until that happened. Not good, she's too scared to stay at that hotel again, and so am I. So if you like that kind of abuse, we'll have a good time..
Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean room very helpful staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

Yisell

Travelled with family
Liked: Cleanliness
Very good
Stayed 1 night in Nov 2025

10/10 Excellent

David

Clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Cierra, Chula Vista

Stayed 1 night in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, noise level was good, bo complaints will be booking here again
Stayed 3 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 4 nights in Nov 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying in this hotel, I love the cleanliness and the staff
Stayed 1 night in Nov 2025

10/10 Excellent

Tiwang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Mice receptionist and clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

rosemary

Stayed 2 nights in Nov 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice and clean. Nice area.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Nov 2025

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