See all properties

Passage House Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Passage House Hotel

Breakfast, lunch and dinner served
Reception
Exterior
Self-Catering One Bedroom Estuary Lodge Apartment | Private kitchen | Coffee/tea maker, electric kettle
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
Kingsteignton Hackney Lane, Newton Abbot, England, TQ12 3QH
  • Place, Newton Abbot Racecourse
    ‪20 min walk‬
  • Place, Decoy Country Park
    ‪3 min drive‬
  • Place, Dartmoor National Park
    ‪12 min drive‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪25 min drive‬

Similar properties

Staircase
The Cliffden Hotel
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 635 reviews
The price is €71
includes taxes & fees
9 Dec - 10 Dec
The Cliffden Hotel

About this property

Passage House Hotel

Riverside hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station.
Passage House Hotel offers 90 accommodations with coffee/tea makers and a hairdryer. This Newton Abbot hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Passage House Hotel. During your stay, you'll be within walking distance of Newton Abbot Racecourse. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Dartmoor National Park and 14 minutes from Princess Theatre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, an arcade/games room, and a garden are also featured at the business-friendly Passage House Hotel. Free self parking is available.

This 3-star Newton Abbot hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.
Vue Restaurant – This restaurant serves breakfast, lunch and dinner.
Passage House Inn – Overlooking the garden, this family restaurant serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Passage House Inn
  • Vue Restaurant

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 16

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from October 9 2025 to April 1 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Swimming pool
The property will be renovating from 24 October 2025 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Front desk
  • Guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 per person
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Passage House Hotel Newton Abbot
Passage House Newton Abbot
Hotel Passage House Hotel Newton Abbot
Newton Abbot Passage House Hotel Hotel
Hotel Passage House Hotel
Passage Hotel
Passage House
Passage House Hotel
Passage House
Best Western Passage House Hotel
Passage House Newton Abbot
Passage House Hotel Hotel
Passage House Hotel Newton Abbot
Passage House Hotel Hotel Newton Abbot

Passage House Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 294 out of 863 reviews
Rating 8 - Good. 359 out of 863 reviews
Rating 6 - Okay. 138 out of 863 reviews
Rating 4 - Poor. 50 out of 863 reviews
Rating 2 - Terrible. 22 out of 863 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Martin

Travelled with family
Stayed 2 nights in Aug 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities , comfortable beds , staff lovely would use again
Stayed 2 nights in Aug 2025

8/10 Good

Iain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel brilliant location really pleasant stay
Stayed 1 night in Aug 2025

8/10 Good

Francis

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

3* hotel at moment

Standard 3* hotel, all was very nice it's just coming to stage where some things need updating eg bath/shower was tiny to point that shower curtain couldn't stop clinging and the shower was didn't have enough power As said, all nice enough and staff are very friendly
Stayed 4 nights in Aug 2025

6/10 Okay

Naomi

Travelled with family
Liked: Amenities
Our room for was a good size& quiet. The wifi didn't work unless we were by the door. Room 45
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Helen

Stayed 3 nights in Aug 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
Overall, very good slightly dated decor could’ve done with a handrail in the shower couldn’t,get kettle in the sink to refill it, bedroom nice quiet room comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Fantastic hotel, clean, tidy and bed was super comfy. Area around the hotel is lovely with lots of restaurants etc. Metro is only a 2 min walk. Didnt have breakfast so cannot comment on that. Highly recommend
Stayed 3 nights in Jun 2025

8/10 Good

Danielle

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
The Passage House Hotel is in such a beautiful location. Lovely scenery and walks. Easy and quick to drive to shops. The hotel is a little tired and dated but that had no impact on our stay. The breakfast was delicious and plentiful. The pool was a great hit with grandchildren. We thoroughly enjoyed the Passage House Inn which is right next door. Food and drinks looking over the estuary. We would definitely stay again b
Stayed 4 nights in Aug 2025

6/10 Okay

Edward

Travelled with group
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Budget hotel but good facilities and nearby walks.

Booked last minute. Location is a bit out of the way but only a few mins from N Abbott and 10 mins from Teignmouth. Outlook from hotel down the estuary very nice and some nice walks nearby. Hotel rooms are very dated, particularly bathrooms and due to age the toilet, bath etc appeared dirty, although I would imagine they had been cleaned. Comfortable bed and reception, bar and restaurant area were pleasant to sit in. Swimming pool lovely and warm and quite quiet, so great with young children. Restaurant menu is limited, particularly if you have children. I would sum the hotel up as a budget hotel. Definitely not luxurious but if you're on a tight budget, it's pleasant enough. Staff very friendly and helpful throughout stay. There's a nice pub literally next to the car park with a good menu and views down the estuary.
Stayed 3 nights in Aug 2025

6/10 Okay

Zain Ali

Business traveller

Very basic, dated and overpriced.

Very basic, dated and overpriced. Breakfast was £18 and hardly anything to be had for it.
Stayed 1 night in Aug 2025

10/10 Excellent

Ed

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Stayed 3 nights in Aug 2025

10/10 Excellent

hoang

Stayed 1 night in Aug 2025

10/10 Excellent

Silvana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family visit

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
It was a pleasant stay with need for some improvements. We had a
Stayed 3 nights in Aug 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Ian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Lovely pool, but bad sofa bed not made up.

We booked a lodge for 4 people, but the sofa bed had not been made up on arrival and there were only 2 towels!! We had to get a staff member to come to make up the sofa bed and get us the correct number of towels. The sofa bed was very uncomfortable for our children, so we won't be returning to this hotel. The dishwasher didn't work, so we washed up. There was also no recycling bin, so we took our recycling away to be recycled. The pool was lovely though and heated to a good temperature. We spent lots of time in it.
Stayed 4 nights in Aug 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great location

Great location and facilities. Rooms would benefit from upgrading but very clean and usable
Stayed 4 nights in Aug 2025