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124 on Queen Hotel & Spa

Property class: 4
VIP Access

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Photo gallery for 124 on Queen Hotel & Spa

Front of property
2 restaurants, breakfast served
Indoor spa tub
Signature Premium King | Pillow-top beds, in-room safe, desk, laptop workspace
2 restaurants, breakfast served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
124 Queen Street, PO Box 131, Niagara-on-the-Lake, ON, L0S 1J0
  • Place, Royal George Theatre
    ‪1 min walk‬
  • Place, Niagara-on-the-Lake Golf Club
    ‪5 min walk‬
  • Place, Shaw Festival Theatre
    ‪13 min walk‬
  • Airport, Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪94 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room (Adjacent to the Main Building & Stairs Only)

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room (Adjacent to the Main Building & Stairs Only)

9.4 out of 10
Exceptional
(56 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Adjacent to the Main Building & Stairs Only)

Premium Room (Adjacent to the Main Building & Stairs Only) | Pillow-top beds, in-room safe, desk, laptop workspace

Premium Room (Adjacent to the Main Building & Stairs Only)

9.8 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite (Adjacent to the Main Building & Stairs Only)

Studio Suite (Adjacent to the Main Building & Stairs Only) | Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite (Adjacent to the Main Building & Stairs Only)

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Pillow-top beds, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Adjacent to the Main Building & Stairs Only)

Suite (Adjacent to the Main Building & Stairs Only) | Pillow-top beds, in-room safe, desk, laptop workspace

Suite (Adjacent to the Main Building & Stairs Only)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Queen (Adjacent to the Main Building & Stairs Only)

Double Queen (Adjacent to the Main Building & Stairs Only) | Pillow-top beds, in-room safe, desk, laptop workspace

Double Queen (Adjacent to the Main Building & Stairs Only)

9.2 out of 10
Wonderful
(15 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double King (Adjacent to the Main Building & Stairs Only)

Double King (Adjacent to the Main Building & Stairs Only) | Pillow-top beds, in-room safe, desk, laptop workspace

Double King (Adjacent to the Main Building & Stairs Only)

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 1 Bedroom (Queen Bed)

Villa, 1 Bedroom (Queen Bed) | Pillow-top beds, in-room safe, desk, laptop workspace

Villa, 1 Bedroom (Queen Bed)

  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Coffee/tea maker

Villa, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Double Queen

Signature Double Queen | Pillow-top beds, in-room safe, desk, laptop workspace

Signature Double Queen

9.8 out of 10
Exceptional
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Premium King

Signature Premium King | Pillow-top beds, in-room safe, desk, laptop workspace

Signature Premium King

10.0 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Deluxe King

Pillow-top beds, in-room safe, desk, laptop workspace

Signature Deluxe King

10.0 out of 10
Exceptional
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Deluxe King Accessible

Signature Deluxe King Accessible | Pillow-top beds, in-room safe, desk, laptop workspace

Signature Deluxe King Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Wellness Suite with Patio

Signature Wellness Suite with Patio | Pillow-top beds, in-room safe, desk, laptop workspace

Signature Wellness Suite with Patio

  • Garden view
  • Sleeps 2
  • 1 King Bed

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About this property

124 on Queen Hotel & Spa

This smoke-free hotel features 2 restaurants, a full-service spa and a 24-hour fitness centre. Other amenities include a bar/lounge, a coffee shop/cafe and spa services. Housekeeping is available on request.
124 on Queen Hotel & Spa offers 72 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Spa at 124 has couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the shopping around 124 on Queen Hotel & Spa. During your stay, you're just a quick walk from Lake Ontario. You'll find features such as 2 restaurants, a full-service spa and a 24-hour gym.
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to body wraps, massages or body scrubs at Spa at 124
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Niagara River Gorge and 6 minutes on foot from Lake Ontario
124 on Queen Hotel & Spa offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

There are 3 meeting rooms available. Spa services, tour/ticket assistance, and concierge services are also featured at 124 on Queen Hotel & Spa.

This 4-star Niagara-on-the-Lake hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Treadwell Cuisine – This fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.
Starbucks – On-site coffee shop. Open daily.
NOTL Bar & Restaurant – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: CAD 20 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • NOTL Bar & Restaurant
  • Starbucks
  • Treadwell Cuisine

Things to do

  • 24-hour gym
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa

More

  • 7 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

124 Queen Hotel Niagara-on-the-Lake
124 Queen Hotel
124 Queen Niagara-on-the-Lake
124 on Queen Hotel & Spa Hotel
124 on Queen Hotel & Spa Niagara-on-the-Lake
124 on Queen Hotel & Spa Hotel Niagara-on-the-Lake

124 on Queen Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 876 out of 1065 reviews
Rating 8 - Good. 121 out of 1065 reviews
Rating 6 - Okay. 42 out of 1065 reviews
Rating 4 - Poor. 20 out of 1065 reviews
Rating 2 - Terrible. 6 out of 1065 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Colleen

I was not able to go because of the weather .
Stayed 1 night in Jan 2026

10/10 Excellent

Loredana

Stayed 1 night in Jan 2026

10/10 Excellent

Noula

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was fabulous and the staff could not do enough for you!! Kudos to this establishment!! Well done ❤️
Stayed 1 night in Jan 2026

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was clean, the location was great and the staff was friendly. Only downside was how tight the parking was in the garage but everything was great. Would recommend!
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Travelled with partner
I haven’t checked out yet. You asked me to rate the check-in and suddenly assumed I checked out? What’s up with that Expedia?
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Alexandra

Stayed 3 nights in Jan 2026

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at 124 Hotel and Spa. Would definitely return and recommend to others.
Stayed 1 night in Jan 2026

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was incredible. Loved our stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had another wonderful stay at 124Q. The staff is amazing-always helpful, attentive, and welcoming. Becca at the bar is absolutely incredible; she remembers our faces and even the drinks we like to order each time we visit. She’s consistently kind, friendly, and truly hospitable. The spa and hotel are both fantastic as well. The hydro circuit is especially wonderful. We highly recommend 124Q and will definitely be back again!
Stayed 2 nights in Jan 2026

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Great place town. Cannot wait to go back
Stayed 2 nights in Jan 2026

10/10 Excellent

Hilary, Lewiston

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, incredibly clean lobby, restaurant and room. Spa experience was amazing.
Stayed 1 night in Jan 2026

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a last minute stay at 124 Queen and were pleasantly surprised by what a wonderful property! Our Superior King was immaculate and beautifully furnished. We took advantage of the wine fridge and were blown away by the incredible shower with on demand hot water and both a rain shower head and traditional adjustable shower head. The underground parking was appreciated, but a bit tight with a large SUV. Staff were friendly, but the woman at the desk at check in seemed a bit pretentious. Our stay was supposed to include a complementary bottle of wine, which we never received. Still, I would gladly stay again!
Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Room was very clean, staff very friendly and accommodating. We had dinner in the restaurant and it was fantastic. And an added pleasure was the annual Ice Wine Festival was right outside the front of hotel.
Stayed 1 night in Jan 2026

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2026

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, amenities and location. Very beautiful decor and nice ambiance in the Notl restaurant. The food was A+
Stayed 1 night in Jan 2026

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Jan 2026

6/10 Okay

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at this hotel and spa multiple times and always have an excellent experience. Unfortunately, not on this occasion. We were allocated a room in the Gate House (separate building) which in itself was not an issue. However, we were not informed that there was an event taking place in the Gate House with music playing until midnight. When we called the front desk at 10 to ask when the music was going to be ending they claimed they were not aware there was going to be music at the event and that it would be ending at 11. They did offer to go and ask for it to be turned down. If they did, it made no difference. And as noted the music went until midnight. We then endured all the sounds of the event ‘tear down’ for at least another 30 minutes. The sound proofing between the guest rooms and the event space is not good. What made the whole thing even more disappointing was at check out the next morning when we shared the feedback the staff were dismissive and once again repeated that they were unaware there was music booked for the event. I have to wonder about the event management team and why the details were not shared with the front desk. At the least an alternative room could have been offered to us on the Saturday night and at best some kind of compensation for the very disturbed night. We sadly may now try somewhere else next time we’re in NOTL.
Stayed 1 night in Jan 2026

10/10 Excellent

Monica

Stayed 1 night in Jan 2026

10/10 Excellent

Hana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and responded kindly to my requests. Whenever I had questions, they replied quickly via messages. I think this is the most polite and considerate hotel I have ever stayed at.
Stayed 1 night in Jan 2026

8/10 Good

Allyson

Stayed 2 nights in Jan 2026

10/10 Excellent

SIOBHAN

Stayed 1 night in Jan 2026