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124 on Queen Hotel & Spa

4.0 star property
VIP Access

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Photo gallery for 124 on Queen Hotel & Spa

Front of property
Signature Premium King | Pillow-top beds, in-room safe, desk, laptop workspace
2 restaurants, breakfast served
Indoor spa tub
2 restaurants, breakfast served

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
124 Queen Street, PO Box 131, Niagara-on-the-Lake, ON, L0S 1J0
  • Place, Niagara River Gorge
    ‪1 min walk‬
  • Place, Royal George Theatre
    ‪1 min walk‬
  • Place, Shaw Festival Theatre
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room (Adjacent to the Main Building & Stairs Only)

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room (Adjacent to the Main Building & Stairs Only)

9.4 out of 10
Exceptional
(52 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Adjacent to the Main Building & Stairs Only)

Premium Room (Adjacent to the Main Building & Stairs Only) | Pillow-top beds, in-room safe, desk, laptop workspace

Premium Room (Adjacent to the Main Building & Stairs Only)

9.8 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite (Adjacent to the Main Building & Stairs Only)

Studio Suite (Adjacent to the Main Building & Stairs Only) | Pillow-top beds, in-room safe, desk, laptop workspace

Studio Suite (Adjacent to the Main Building & Stairs Only)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Pillow-top beds, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms

  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Adjacent to the Main Building & Stairs Only)

Suite (Adjacent to the Main Building & Stairs Only) | Pillow-top beds, in-room safe, desk, laptop workspace

Suite (Adjacent to the Main Building & Stairs Only)

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Double Queen (Adjacent to the Main Building & Stairs Only)

Double Queen (Adjacent to the Main Building & Stairs Only) | Pillow-top beds, in-room safe, desk, laptop workspace

Double Queen (Adjacent to the Main Building & Stairs Only)

9.0 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double King (Adjacent to the Main Building & Stairs Only)

Double King (Adjacent to the Main Building & Stairs Only) | Pillow-top beds, in-room safe, desk, laptop workspace

Double King (Adjacent to the Main Building & Stairs Only)

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 1 Bedroom (Queen Bed)

Villa, 1 Bedroom (Queen Bed) | Pillow-top beds, in-room safe, desk, laptop workspace

Villa, 1 Bedroom (Queen Bed)

  • 82 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms

Coffee/tea maker

Villa, 2 Bedrooms

  • 93 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Double Queen

Signature Double Queen | Pillow-top beds, in-room safe, desk, laptop workspace

Signature Double Queen

9.8 out of 10
Exceptional
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Premium King

Signature Premium King | Pillow-top beds, in-room safe, desk, laptop workspace

Signature Premium King

10.0 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Deluxe King

Pillow-top beds, in-room safe, desk, laptop workspace

Signature Deluxe King

10.0 out of 10
Exceptional
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Deluxe King Accessible

Signature Deluxe King Accessible | Pillow-top beds, in-room safe, desk, laptop workspace

Signature Deluxe King Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Wellness Suite with Patio

Signature Wellness Suite with Patio | Pillow-top beds, in-room safe, desk, laptop workspace

Signature Wellness Suite with Patio

  • Sleeps 2
  • 1 King Bed

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About this property

124 on Queen Hotel & Spa

Hotel with 2 restaurants, steps from Niagara River Gorge
This smoke-free hotel features 2 restaurants, a full-service spa and a 24-hour fitness centre. Other amenities include a bar/lounge, a coffee shop/cafe and spa services. Housekeeping is available on request.
124 on Queen Hotel & Spa offers 72 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Spa at 124 has couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the shopping around 124 on Queen Hotel & Spa. During your stay, you're just a quick walk from Niagara River Gorge. You'll find features such as 2 restaurants, a full-service spa and a 24-hour gym.
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Treat yourself to reflexology, body scrubs or facials at Spa at 124
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Niagara River Gorge and 6 minutes on foot from Lake Ontario
124 on Queen Hotel & Spa offers its guests a full-service spa and a 24-hour fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

There are 3 meeting rooms available. Spa services, tour/ticket assistance, and concierge services are also featured at 124 on Queen Hotel & Spa.

This 4-star Niagara-on-the-Lake hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.
Treadwell Cuisine – This fine-dining restaurant serves breakfast, lunch and dinner. Reservations are required.
Starbucks – On-site coffee shop. Open daily.
NOTL Bar & Restaurant – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Property amenities

Parking and transport

  • Electric car charging station on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: CAD 20 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • NOTL Bar & Restaurant
  • Starbucks
  • Treadwell Cuisine

Things to do

  • 24-hour gym
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible spa

More

  • 7 buildings
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Parking
  • Shuttle service
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

124 Queen Hotel Niagara-on-the-Lake
124 Queen Hotel
124 Queen Niagara-on-the-Lake
124 on Queen Hotel & Spa Hotel
124 on Queen Hotel & Spa Niagara-on-the-Lake
124 on Queen Hotel & Spa Hotel Niagara-on-the-Lake

124 on Queen Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 828 out of 1011 reviews
Rating 8 - Good. 115 out of 1011 reviews
Rating 6 - Okay. 43 out of 1011 reviews
Rating 4 - Poor. 19 out of 1011 reviews
Rating 2 - Terrible. 6 out of 1011 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and went out of their way to help us. Great location, close to everything, we didn’t need our car at all. We will definitely be back!
Stayed 2 nights in Oct 2025

4/10 Poor

Dennis

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was not worth the price. At $500 per night all I got was a 3 star room. And I find the $30 per night Resort Experience fee a scam (no clue what I received in exchange). I had to park in handicap spot which I was very uncomfortable about. I could hear voices and banging at night from other rooms. The stairs to my room were steep and narrow and we had to carry luggage ourselves. Not worth the price to stay. Even with the high price, we only get two bottles of water for the entire stay. Will advise others to go elsewhere and not stay here.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great beds
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and rooms. Right in the heart of town.
Stayed 2 nights in Oct 2025

2/10 Terrible

Xiaoqun

The ho
Stayed 2 nights in Oct 2025

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Everything was OK. I didn't like being in a separate building. The room was average. The buildings seemed a bit tired looking. Our dinner at NOTL was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pristine. Very cute.
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient underground parking, daily room service. Wonderful “Zen” garden area with comfortable seating and gas fire tables - this area was very quiet and relaxing. Room was comfortably appointed, bed was very comfortable. Hotel was in the centre of Niagara on the Lake, could walk to everything: dining, shopping and staff at hotel were amazing! Loved our complimentary bottle of wine, Thank you!
Stayed 3 nights in Oct 2025

10/10 Excellent

ROSEMARY

Stayed 1 night in Oct 2025

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, beautiful room, perfect location and parking included. Minor issues with room like a broken utility closet lock and the candle remote not working. The hydrotherapy room was disappointing: broken features on the sensory shower, no body scrub available, jaccuzi water spouts were rusted. Not worth the $95 cost. I wish the hotel had room servive or breakfast options all week. The NOTL restaurant was excellent. Best Burger ever. Beautiful spot to dine. The zen garden out back was tranquil and quiet. Lovely spot to relax.
Stayed 2 nights in Oct 2025

10/10 Excellent

John, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Cadeene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
///
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the heart of Niagara on the Lake. Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

ronald

Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 1 night in Jun 2025

10/10 Excellent

Jackson

Stayed 1 night in Oct 2025

10/10 Excellent

adnan

Travelled with family
Liked: Cleanliness, amenities
Very clean property, conveniently located.
Stayed 1 night in Oct 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the 124 on Queen Hotel & Spa was simply outstanding, exceeding our expectations in every way. The staff at the front desk were exceptionally welcoming and efficient, making our check-in seamless and pleasant. Our room, a deluxe suite, was spacious, impeccably clean, and beautifully appointed with minimalist decor and high-quality furnishings. The bed was remarkably comfortable, and the provided toiletries and linens were luxurious
Stayed 2 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Michelle L, Fairport

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
This property is made up of 4 separate buildings with a variety of entrances which can be confusing. While they have an elevator, it is not handicap friendly. The ambience of this place is cold corprate gray. I found the staff to be exceedingly unprofessional & quietly rude. Ive been visiting this charming town for 30 years. I will never stay here again. Nearly all hotel/spas in this town allow guests to use the pool & jacuzzi gratis. This place charges $100. unless you book a treatment. The parking entrance is on a diffetent street. No coffee maker, espresso only. That said, they do have extremely comfortable mattresses & pillows. I found this placecto be a 5 out of 10 & definitely not in keeping with the "charm" of the entire town.
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms.
Stayed 1 night in Oct 2025