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Best Western St. Catharines Hotel & Conference Centre

2.5 star property

Choose dates to view prices

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

A modern living room with a fireplace, two armchairs, and built-in shelving with decorative items.
A modern lobby with a grey sofa, a wooden coffee table, and two ottomans.
A modern kitchen with dark cabinets, a granite countertop, and a dining area with a table and chairs.
An indoor swimming pool with clear water, surrounded by tiled flooring and metal railings.
A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly

Explore the area

View in a map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • Place, Westport Golf Practice and Training Facility
    ‪2 min drive‬
  • Place, Outlet Collection at Niagara
    ‪4 min drive‬
  • Place, Royal Canadian Henley Rowing Course
    ‪5 min drive‬

Room options

Three Queen Room

  • Sleeps 6
  • 3 Queen Beds

Poolside Two Queen Room

  • Sleeps 4
  • 2 Queen Beds

Two Queen Room with Sofabed

  • Sleeps 6
  • 1 Single Sofa Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a chair, and a window with curtains.

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(21 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 36 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a bedside table with a lamp, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, bedside tables with lamps, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(70 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

A hotel room with a large bed, bedside tables, a bench, a desk, and a chair.

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

A hotel room with two beds, a large window with curtains, and a flat-screen TV mounted on the wall.

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

8.0 out of 10
Very good
(27 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western St. Catharines Hotel & Conference Centre

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a hot tub are on-site.
Best Western St. Catharines Hotel & Conference Centre offers 146 accommodations with a safe and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This St. Catharines hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool, a seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western St. Catharines Hotel & Conference Centre. During your stay, you'll be close to Brock University. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at WRIGLEYS SPORTS BAR
  • WiFi for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • 15 minutes by car from Clifton Hill and 6 minutes from Lake Ontario
  • Dogs welcome for a fee
Best Western St. Catharines Hotel & Conference Centre offers its guests a seasonal outdoor pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Best Western St. Catharines Hotel & Conference Centre. Free self parking is available.

This St. Catharines hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
WRIGLEYS SPORTS BAR – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 26 May and close on 27 August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 404 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Grace Marie Hilda

The breakfast was excellent!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay at this hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food Nice staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Ezgi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very nice staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Peter Dominic

Liked: Staff & service
Friendly staff
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and close to all the training we where there for. Super clean and lots of food options close by.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction going on that made things a bit difficult to maneuver but room was nice, breakfast good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Audrey

Liked: Cleanliness, property conditions & facilities
Excellent stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff, clean rooms.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Breakfast was great, and rooms big and clean!
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
The room was clean. The breakfast was good. There is a restaurant on site. Building is under construction. Free onsite parking is convenient.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Clean, very friendly staff
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out of the highway. Quick access from parking lot direct to room on ground floor. Free breakfast. Free parking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean. Check-in staff was friendly and accommodating. Would recommend this hotel for sure.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff was friendly
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Under Reno but nice and tidy.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Martin

Liked: Staff & service
Disliked: Amenities
Freshly renovated, kind front desk employee.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Cora

Liked: Cleanliness, staff & service
Clean. Hot breakfast. Costco right next door. Easy access from the QEW
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Everything! Clean rooms comfortable beds. Great staff, nice pool hot tub and sauna.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Yes excellent breakfast of good cooked variety and tasty
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

MERIANNE

Liked: Cleanliness, staff & service, amenities
Good location close to QEW for getting to other places.Breakfst buffet was fine.Both hot and cold choices.Very friendly staff.Bathrooms could use a little work but still clean.Beds comfortable. Good value for the price.Lots of restaurants in walking distance.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Reserved 4 rooms all were great and ready by 3 as requested 14 of us had dinner at Wrigleys attached to the hotel 8 grandkids very accommodating and friendly All staff we came across was awesome
Stayed 1 night in Feb 2026