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Best Western Summit Inn

2.5 star property

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Photo gallery for Best Western Summit Inn

Lobby
Free daily buffet breakfast
Desk, blackout curtains, iron/ironing board, free WiFi
Indoor pool
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
9500 Niagara Falls Blvd, Niagara Falls, NY, 14304
  • Place, Fashion Outlets of Niagara Falls
    ‪3 min drive‬
  • Place, Niagara Falls State Park
    ‪11 min drive‬
  • Place, Seneca Niagara Resort & Casino
    ‪11 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪13 min walk‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(59 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Summit Inn

Hotel with free breakfast, near Fashion Outlets of Niagara Falls
This smoke-free hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Best Western Summit Inn offers 88 accommodations with a hairdryer and an iron/ironing board. 37-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Best Western Summit Inn gets high marks from our customers. During your stay, you'll be within walking distance of Fashion Outlets of Niagara Falls. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Just a 2-minute drive from Fashion Outlets of Niagara Falls and 9 minutes from Niagara Falls State Park
Best Western Summit Inn offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, an arcade/games room, and coffee/tea in common area are also featured at the business-friendly Best Western Summit Inn. Free self parking is available.

This Niagara Falls hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Summit
Best Western Summit Inn
Best Western Summit Inn Niagara Falls
Best Western Summit Niagara Falls
Summit Inn Best Western
Best Western Summit Inn Hotel
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Summit Inn Hotel Niagara Falls

Reviews

Best Western Summit Inn Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 734 out of 1374 reviews
Rating 8 - Good. 389 out of 1374 reviews
Rating 6 - Okay. 162 out of 1374 reviews
Rating 4 - Poor. 52 out of 1374 reviews
Rating 2 - Terrible. 37 out of 1374 reviews

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the staff was friendly and so helpful. Great base for seeing Niagara Falls and Erie Cansl sites
Stayed 4 nights in Jul 2025

2/10 Terrible

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe

I don’t know if these reviews are legit but my experience with this hotel was horrible. When booking a hotel I read reviews to help decide where I will book. I expect three things, cleanliness, comfort & above all else safety. I was not provided any of these things at this property. The first night, our tail light was busted out. They only have cameras in the breezeway. No cameras and parking lot was not well lit. Area was sketchy. Staff entered our room when we were out even though we had DND posted on our door. Carpet in room was sticky. Something splattered across cabinet doors. Pool was ice cold. Area around pool marked off with caution tape. Breakfast was cold. Except the waffles that you make yourself. Overall it was the worst experience I’ve had with a hotel and we travel at least once a month. If you want safety, cleanliness & comfort, I strongly suggest you look elsewhere.
Stayed 2 nights in Jul 2025

4/10 Poor

Gunay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The receptionist was not kindly! The room is damp and smelly! The furniture is very dusty! The pastels and pillows smell! The walls are extremely soundproof, a lot of noise comes into the room! We did not like it and were not satisfied!
Stayed 1 night in Jul 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
We thought everything was wonderful accept the beds. They are way to hard for comfort.
Stayed 4 nights in Jul 2025

8/10 Good

Siri Dartar

Liked: Cleanliness, staff & service, property conditions & facilities
The property was a little bit old, but it was very pleasant and much nicer than many more modern hotels with very high ratings. I would definitely recommend staying there, and would return again. It is also very close to the Niagra Falls Airport, and car rental offices.
Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Nurullah

Liked: Property conditions & facilities
Good service and clean Hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Danna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of kids for summer vacation. The breakfast was very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the parking was convenient. We enjoyed the pool and overall cleanliness of this property.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and breakfast were great. The only downside was the pool. It had an area that was in need of repair, so the staff put up yellow caution tape, which deterred us from using the pool.
Stayed 1 night in Jul 2025

6/10 Okay

Betty

Stayed 3 nights in Jul 2025

6/10 Okay

Cindy

Travelled with family
Disliked: Cleanliness
I didn’t like the smell and the toilet was linking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sebastien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

It was for 2 nights and had a good experience. The Staff was very friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Sebastien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff

We did stay for 2 nights. Everything was just perfect. Room was clean, Staff was excellent, friendly and helpful.
Stayed 1 night in Jun 2025

8/10 Good

LINDA

Travelled with group
Liked: Cleanliness, staff & service
The room was clean and met our needs. The bathroom area was kind of small. The parking area in the back of the hotel was kind of scary. The staff was all very friendly and the breakfast was good.
Stayed 1 night in Jul 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Naveeda

Disliked: Staff & service, room comfort
I recently stayed at this hotel and was disappointed with my experience. The room was inconvenient, lacking a bathtub and with the sink located outside the bathroom. The sanitary fittings were also subpar. Breakfast was decent, but there were no options for extra orders. When I requested room cleaning, I was told they needed approval from the manager, which was frustrating. Room service was limited to the morning around 10 AM, and if you missed it, there were no second chances. The pillows were uncomfortable, making it difficult for me to sleep well, especially considering I had paid for an executive room. Overall, I do not plan to stay here again.
Stayed 4 nights in Jul 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Kishore

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
looks unclean
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a step up from a Motel.

Yukky pool water. Not even close to pictures. Yukky breakfast. Eggs not cooked, sausage over cooked.
Stayed 1 night in Jul 2025

10/10 Excellent

Priscilla

Stayed 1 night in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best stay! The property was so clean and the staff were super friendly. We loved our stay!!
Stayed 3 nights in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Nice room and a nice place. A bit loud at times and the toilet is small, but the shower pressure was great and the location as well. Customer service was good and helpful.
Stayed 3 nights in Jul 2025