Harbour House

4.0 star property

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Photo gallery for Harbour House

Exterior
A wooden exterior of a hotel with a sign reading "Harbour House Hotel".
A cozy living room with a fireplace, a patterned armchair, and a decorative wreath above the mantel.
A dining area with wooden chairs and a table, large arched windows, and a view of greenery outside.
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
85 Melville St, Niagara-on-the-Lake, ON, L0S 1J0
  • Place, Simcoe Park
    ‪5 min walk‬
  • Place, Shaw Festival Theatre
    ‪10 min walk‬
  • Place, Niagara-on-the-Lake Golf Club
    ‪11 min walk‬
  • Airport, Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪95 min drive‬

Room options

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(250 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Room

9.4 out of 10
Exceptional
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Harbour House

This smoke-free hotel features a business centre, a meeting room and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a fireplace at reception. Housekeeping is available on request.
Harbour House offers 31 air-conditioned accommodations with fireplaces and a safe. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Digital televisions are provided. Bathrooms include designer toiletries and hairdryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Harbour House gets high marks from our customers. During your stay, you're just a quick walk from Shaw Festival Theatre. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of Simcoe Park and Shaw Festival Theatre
  • Local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. The business-friendly Harbour House also features concierge services, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 4-star Niagara-on-the-Lake hotel is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally sourced food prioritised
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Fireplace
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Harbour House Hotel
Harbour House Hotel Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Niagara-on-the-Lake
Harbour House Hotel Niagara-on-the-Lake

Harbour House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 795 out of 1011 reviews
Rating 8 - Good. 150 out of 1011 reviews
Rating 6 - Okay. 44 out of 1011 reviews
Rating 4 - Poor. 16 out of 1011 reviews
Rating 2 - Terrible. 6 out of 1011 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great find, super friendly staff, lovely room and great breakfast
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Perfect place to stay when visiting Niagara on the Lake!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast and fabulous staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Wonderful service, great location and great breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andre

Liked: Staff & service, property conditions & facilities
Friendly service, comfortable room, great breakfast and shuttle service was so convenient.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway stay in a wonderful town.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Fantastic continental breakfast with great variety. Clean and comfortable rooms.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jennifer

Liked: Staff & service, amenities
Great shuttle service within the area!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and the staff were very friendly and attentive.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Barry

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, short pleasant walk to busy area, close to riverside
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Room, attentive and friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Spacious, clean, well appointed room, friendly staff, quality amenities.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mary Jane

Liked: Cleanliness, staff & service, amenities
Comfy, cozy, clean relaxing stay. Walking distance to many opportunities to take in while in the area. Professional staff provide excellent service with inviting personalities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful experience at Harbour House! IMO, the best place to stay in NOTL. If you love boutique style hotels. put this one on your bucket list.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Norman I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a beautiful hotel, the rooms, the breakfast and shuttle services to and from the downtown was a great bonus ! We really enjoyed our stay and plan to return in the foreseeable future!! What a great way to celebrate my milestone birthday 🎂
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tanya-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, the rooms were well appointed. The breakfast was amazing. The wine and cheese upon arrival was a nice touch. Will be back for sure.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very welcoming and helpful! Beautiful room and excellent variety of foods for breakfast! Definitely want to visit again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nicely appointed rooms and an exce,,ent breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elyse

Liked: Cleanliness, amenities, property conditions & facilities
The staff were incredibly kind and helpful! They were attentive, respectful and accommodating throughout my stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always lovely.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities
Exceptionally friendly and helpful staff. Lovely room. Great breakfast.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location, within walking distance but quiet. The complimentary wine tasting was very nice. The room was clean and cozy with the fireplace.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hossein

Liked: Cleanliness, amenities, property conditions & facilities
Awesome room, lovely staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities
Spotess room great staff especially the driver of there shuttle service
Stayed 1 night in Feb 2026