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Sheraton Fallsview Hotel

4.0 star property

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Photo gallery for Sheraton Fallsview Hotel

2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Point of interest
1 bedroom, premium bedding, in-room safe, desk
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
2 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
5875 Falls Ave, Niagara Falls, ON, L2G3K7
  • Place, Casino Niagara
    ‪3 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪5 min walk‬
  • Place, Fallsview Casino
    ‪18 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(165 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Non Smoking, City View

8.2 out of 10
Very good
(85 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, City

Room, 1 King Bed, Non Smoking, City | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, City

8.4 out of 10
Very good
(29 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(222 reviews)
  • 30 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(118 reviews)
  • 30 sq m
  • Park view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Room, 1 Queen Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(24 reviews)
  • 24 sq m
  • Water view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(163 reviews)
  • 27 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Bathtub

View from room

Room, 2 Queen Beds, Non Smoking, Bathtub

8.8 out of 10
Excellent
(151 reviews)
  • 30 sq m
  • 1 bedroom
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

View from room

Room, 2 Queen Beds, Non Smoking, Balcony

8.6 out of 10
Excellent
(161 reviews)
  • 39 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

View from room

Room, 2 Queen Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(122 reviews)
  • 35 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

8.8 out of 10
Excellent
(141 reviews)
  • 32 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(145 reviews)
  • 36 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Sheraton Fallsview Hotel

Family-friendly hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and a casino. Free WiFi in public areas and a free casino shuttle are also provided. Additionally, a water park (surcharge), an indoor pool and an outdoor pool are on-site. Housekeeping is available on request.
Sheraton Fallsview Hotel offers 669 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a water park (surcharge) and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Sheraton Fallsview Hotel. During your stay, you're just a quick walk from Clifton Hill. You'll find features such as free WiFi in public areas and a free casino shuttle, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Massimo’s Italian, a fine-dining restaurant that serves Italian cuisine
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the water park with a waterslide or swim in the indoor and outdoor pools
  • Indulge with body wraps, facials or manicures and pedicures at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym, mini golf and bicycles to rent
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Queen Victoria Park and Oakes Garden Theatre
  • Free casino shuttle service
Sheraton Fallsview Hotel offers its guests a full-service spa, a water park (surcharge), and a waterslide. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. A casino, an outdoor pool, and an indoor pool are also featured at the family-friendly Sheraton Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Massimo’s Italian – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fallsview Buffet – This buffet restaurant only serves dinner. Open daily.
Breakfast Buffet on 13 – This buffet restaurant serves breakfast and lunch. Open daily.
Niagara Vines Lobby Wineb – This wine bar only serves dinner. Open daily.
Starbucks – This coffee shop serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free casino shuttle
  • Parking on site (CAD 45 per night; includes in/out privileges)
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: CAD 42.95 for adults and CAD 21.48 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Breakfast Buffet on 13
  • Fallsview Buffet
  • Massimo’s Italian
  • Niagara Vines Lobby Wineb
  • Starbucks

Things to do

  • 1,700 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Arcade/game room
  • Bicycle rentals
  • Casino (95,000 square foot of space)
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Shopping
  • Water park
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 42.95 for adults and from CAD 21.48 for children
  • Fee for in-room wireless Internet: CAD 15.95 per day (rates may vary)
  • Self-parking fee: CAD 45 per night (in/out privileges)
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Falls Sheraton
Sheraton Falls
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Hotel
Sheraton Falls Niagara Falls
Sheraton On The Falls Hotel Niagara
Sheraton On The Falls
Sheraton On The Falls Hotel
Sheraton Fallsview Hotel Hotel
Sheraton Fallsview Hotel Niagara Falls
Sheraton Fallsview Hotel Hotel Niagara Falls

Sheraton Fallsview Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3711 out of 6746 reviews
Rating 8 - Good. 1452 out of 6746 reviews
Rating 6 - Okay. 724 out of 6746 reviews
Rating 4 - Poor. 380 out of 6746 reviews
Rating 2 - Terrible. 479 out of 6746 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aber

Stayed 2 nights in Jul 2025

10/10 Excellent

Justin

Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent, staff helpful and friendly. I was on the 22nd floor and it was just wonderful. A stones throw away from the Falls, amazing. I would highly recommend this hotel, top class 10 out of 10 all day long.
Stayed 5 nights in Jul 2025

10/10 Excellent

Behrad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the ppty and our room. The view was amazing. The only issue was that the bodywash / shampoo pods were empty in the shower. Its inconvenient to have to ask for them when you're already started showering.
Stayed 1 night in Jul 2025

10/10 Excellent

Sherri B

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing!!! From the front desk check-in to the house keeping staff I was overwhelmingly impressed!!! I will return and select this property every time. Kudos to a job well done
Stayed 3 nights in Jul 2025

10/10 Excellent

Tamara

.
Stayed 2 nights in Jul 2025

6/10 Okay

Jennifer

Travelled with family
Very busy area, the parking was expensive and not directly at the hotel.
Stayed 3 nights in Jul 2025

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Niagara with my family of 4 on July 28, 2025. They really wanted to stay at this location because of the distance to the falls and the rooftop pool. Unfortunately the only room that was available was room 338 on the third floor. This room has no view, a make shift window but absolutely no view. (I knew this prior to booking). We decided to try to upgrade once we got there. The woman at the front desk stated they were completely booked. Room 338 was dark and depressing. The soap in the bathroom by Gilchrist and Soames has no suds. If you like your rag very soapy, this will not suffice. Bring your own bath soap. The bathroom was relatively clean except for the vents above. Overall, my stay for the 2 days we were there was ok. We did go to the rooftop it had a great view. We visited the italian restaurant but decided to go elsewhere. The gym was clean and has a variety of machines. If i visit again hopefully we can get a better room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shameen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Mukhtor

Stayed 2 nights in Jul 2025

6/10 Okay

JOHN, Hatfield

Travelled with family, Travelled with family and small children, Travelled with group
The beds and showers were amazing. The pool was not balanced PH wise and was closed for the day which was a real bummer with 5 kids. The hotel is very crowded but is right in the midst of everything and just steps from Clifton Hill.
Stayed 3 nights in Jul 2025

8/10 Good

Mylien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Robbie

Travelled with family
Liked: Property conditions & facilities, room comfort

Overpriced all things considered.

So so. The hottest day of the year and the outdoor pool was closed; there is no hot tub or sauna. The bedsheet smelled bad. The AC leaked soaking the carpet in the room. What they charge for bottled drinks in the lobby is well beyond highway robbery. The wait time at the check in while I stood there and the employee stood there looking at the computer, was the longest I have ever waited in my life. Very bizarre.
Stayed 2 nights in Jul 2025

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very clean and staff was helpful
Stayed 3 nights in Jul 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the amenities on the property. And the rooftop pool and view for the fireworks and falls !
Stayed 2 nights in Jul 2025

8/10 Good

Amy

Stayed 2 nights in Jul 2025

2/10 Terrible

Carla

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel six weeks in advance, requesting a nice view, as we were traveling far with my three children—none of whom had ever seen Niagara Falls. We were really hoping for a special experience. Instead, we arrived to find a room with no view at all—not even a window. Despite booking a room that claimed to sleep five, it had just two beds, no sofa, and absolutely no room to add a cot. There were only three towels provided for our family of five, and even after requesting more, they never arrived. We also asked for a luggage cart to help bring everything in from the parking garage, but that never showed up either. We ended up making two exhausting trips—twice—dragging luggage while also managing all three small kids. None of that would have happened if we just had access to a cart but we were told they were for the VIP guests. The whole stay was frustrating, uncomfortable, and chaotic. We barely slept. The breif time we went to the pool it was packed and someone threw up so we had to leave. I wouldn’t recommend this hotel to anyone, especially not families traveling from out of town hoping for a memorable visit.
Stayed 1 night in Jul 2025

6/10 Okay

charlene

Travelled with family and small children
Disliked: Amenities
My family of 4 visited and there was only one little bottle of water in the room and the bedding had stain marks. For the price we paid ive had better at not so fancy hotels. Microwave and ice machine was on a different floor, total inconvenience. We made the best of what we had but you guys can do better with what you charge.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cullen

Stayed 2 nights in Jul 2025

8/10 Good

Semab

Liked: Cleanliness, staff & service
The room was small
Stayed 3 nights in Jul 2025

10/10 Excellent

christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Beds super comfy. Shower is incredible and very nice. Very Clean. Staff were attentive and kind. Outdoor pool was beautiful. Great location overall. Would def stay here again in a heartbeat!
Stayed 2 nights in Jul 2025

10/10 Excellent

Hongyeol

Stayed 1 night in Jul 2025

4/10 Poor

Andrew

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The safe in the room, was broken. The door wouldn’t lock we had to use the secondary bar. The beds were never made by room service.
Stayed 2 nights in Jul 2025

10/10 Excellent

JULIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing views of the falls.
Stayed 2 nights in Jul 2025