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Hoshino Resorts KAI Kawaji

4.0 star property

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Photo gallery for Hoshino Resorts KAI Kawaji

Lobby lounge
Japanese-style Room with River View GB2 | Free minibar items, in-room safe, desk, blackout curtains
Hot springs
Property amenity
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
22 Kawaji Kawaji-onsen, Nikko, Tochigi, 321-2611
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Tobu World Square
    ‪44 min drive‬
  • Place, Edo Wonderland
    ‪49 min drive‬

Room options

View all photos for Japanese-style Suite with Outdoor Bath and River View RT6

Japanese-style Suite with Outdoor Bath and River View RT6 | Bathroom | Free toiletries, hair dryer, slippers, bidet

Japanese-style Suite with Outdoor Bath and River View RT6

  • River view
  • 110 sq m
  • Sleeps 6
  • 2 Large Single Beds and 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese-style Room with River View GB2

Japanese-style Room with River View GB2 | Mountain view

Japanese-style Room with River View GB2

  • River view
  • 50 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese-style Room with River View WB4

Free minibar items, in-room safe, desk, blackout curtains

Japanese-style Room with River View WB4

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 50 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Japanese-style Room with River View WB2

Free minibar items, in-room safe, desk, blackout curtains

Japanese-style Room with River View WB2

8.0 out of 10
Very good
(1 review)
  • River view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese-style Room with River View W2

Japanese-style Room with River View W2 | Free minibar items, in-room safe, desk, blackout curtains

Japanese-style Room with River View W2

  • River view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese-style Room with River View WT5

Japanese-style Room with River View WT5 | Free minibar items, in-room safe, desk, blackout curtains

Japanese-style Room with River View WT5

  • River view
  • 70 sq m
  • Sleeps 5
  • 5 Single Beds
  • Free Wi-Fi

View all photos for Japanese-style Room WK2

Japanese-style Room WK2 | View from room

Japanese-style Room WK2

  • Mountain view
  • 50 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hoshino Resorts KAI Kawaji

A restaurant, a library and a garden are available at this smoke-free hotel. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, gift shops/newsstands, a front desk safe and free train station pick-up are on-site.
Hoshino Resorts KAI Kawaji offers 54 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Nikko hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Our customers tell us that they can't get enough of the helpful staff at Hoshino Resorts KAI Kawaji. During your stay, you'll be within walking distance of Lake Ikari. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, a gift shop and a lift
  • On-site recreation includes hot springs
  • 11 minutes on foot from Lake Ikari and a 4-minute drive from Ikari Dam Observation Deck
  • Free train station pick-up, train station drop-off and local-area shuttle service
Hoshino Resorts KAI Kawaji offers its guests hot springs. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

A library, gift shops/newsstands, and a garden are also featured at Hoshino Resorts KAI Kawaji. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

This 4-star Nikko hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 9:00 AM.
Hoshino Resorts KAI Kawaji has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 9:00 AM
  • A restaurant

Things to do

  • Hot springs
  • Library

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a river

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hoshino Resorts KAI Kawaji Inn Nikko
Hoshino Resorts KAI Kawaji Inn
Hoshino Resorts KAI Kawaji Nikko
Hoshino Resorts KAI Kawaji Hotel
Hoshino Resorts KAI Kawaji Nikko
Hoshino Resorts KAI Kawaji Hotel Nikko

Hoshino Resorts KAI Kawaji Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 73 out of 93 reviews
Rating 8 - Good. 14 out of 93 reviews
Rating 6 - Okay. 2 out of 93 reviews
Rating 4 - Poor. 1 out of 93 reviews
Rating 2 - Terrible. 3 out of 93 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and memorable stay!
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel with very friendly staff and lovely onsen!
Stayed 1 night in May 2024
Verified

10/10 Excellent

CHI FAI THOMSON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic environment and hospitality, and the foods are amazing!
Verified

8/10 Good

Bee Choo Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice onsen hotel

Very nice onsen hotel. We love the one night stay there.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Kshy

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time, the ryokan was beautiful, people extremely nice and the food was excellent!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Chiw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, quiet surrounding
Stayed 2 nights in Nov 2022
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in for relaxation, the city around is abandoned
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean surroundings.
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place - great staff and the restaurant is amazing. Rooms are very nice. Onsen is nice and clean but a little tired.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful natural surrounding. Excellent food and staffs go out of their way to help and provides amazing experiences to guests. Will definitely stay here again and will look for all other KAI hotels when I visit other parts of Japan.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Tsz Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience. Nice staff and a very relaxing environment
Stayed 1 night in Nov 2023
Verified

8/10 Good

Kenlong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food Good Onsen ..Employees were rather weak at speaking English but were very helpful and polite
Stayed 1 night in Oct 2023
Verified

8/10 Good

Chi Man Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and provides personal recommendations for sightseeing and dining. Food is delicious and thoughtful, with a great selection of sake at affordable prices. Room is spacious.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Ming Sen Ivan

Liked: Staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Ruoran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely 5-star service, great environment, our room was facing the mountains, giving us a calm and relaxing vibe, the hot spring experience was amazing with tasty lemon water, tea and popsicles. Definitely get the half board option, great food with a good variety each day, and there aren't many restaurants nearby. Amenities were kinda old but super clean.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Ann

Liked: Cleanliness, staff & service
Disliked: Amenities
Beautifully quiet isolated resort. Limited train service to the area and no taxis. Food service and onsen were excellent, after they initially could not find our reservation.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Younsoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Onsen Ryokan! I meant to book Nikko but ended up booking here by mistake but I feel like I found another great Onsen Ryokan! Transportation was bit inconvenient and communication about the shuttle bus to the station was amiss but overall, this place was a great place to get away and to rest and enjoy the natural springs and the nature.
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were the only foreigners at this very cool onsen inn. The meals( halfboard) were very fancy and very Japanese, which was fun for us as a family. Our Japanese-style room with tatami mats, a living area, balcony overlooking the river was comfortable and relaxing. The staff was super friendly and helpful. We loved our waiter, Tiger or Tiga, most of all. It was about 45 minutes drive to the main shrine in Nikko, and we found a nice hike in a canyon near our inn the second day. Three nights felt like the right amount of time to stay before moving on.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience - food, onsen and experiences (such as paper making)! Staff is incredibly friendly and helpful. The place is really stunning, especially at night where the atmosphere is just incredible. In particular, bathing in their open air onsen while snowing was just a dream. We loved every second! A suggestion to travellers from Tokyo: the most convenient way to get there (despite what google maps says) is the Tobu line service from Asakusa station to Kinagawaonsen, changing with a local service to Kawajii-Yumoto (the hotel will pick you up at the station). It may be slightly longer than other options but it’s very comfortable and easy.
Stayed 3 nights in Jan 2024
Verified

2/10 Terrible

Terry

It's our fault for booking a non-refundable hotel but given our cat got a blood clot and required daily supervision, we had to cancel our trip. Hoshino Resorts KAI Kawaji, with almost a month in advance, did not care about our situation and wouldn't even give us a voucher to reschedule and happily pocketed our $700. Again, it is our fault, but we will not do business with non-refundable hotels again. Lesson learned.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! The view from my room was why I initially chose this ryokan, and the outside onsen is a must. The foot bath was a lovely surprise as it gives you a breathtaking view of the running stream and mountains in the distance. The half board was the best I’ve ever had—such thoughtful flavors (I especially liked the pickles)! Plus, the people are so nice here! (I was happy to hear there was a shuttle offered to go back to the Kawaji Yumoto train station though I did walk about 11 minutes going.) I would definitely come back to this ryokan if I’m ever in the Nikko area again. Thank you so much! Some things to note: there are some medium sized flying bugs that will glue themselves to the sliding door. Be careful opening/closing the door if you don’t want them to get in. (I hate bugs but I reminded myself that I am in nature and visiting their territory. ;p) Also, my intended train going back to Tokyo from Kawaji Yumoto was fully booked, so the station agent explained that I had to transfer a few times to get back to Tokyo. A minor inconvenience since I arrived 40 minutes later than my intended time. Not a lot of trains come through though, so you might want to keep this in mind when booking your stay.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Wing Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Chi Wai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
溫泉非常好，環境十分舒適，員工服務態度非常好
Stayed 2 nights in Mar 2024
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店設施和服務人員素質都非常好，但是交通真的不便利。
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

TSE WAI RONNY

Liked: Cleanliness, amenities, property conditions & facilities
寧靜舒適服務10分好，職員友善，食物一流十分滿意
Stayed 1 night in Sep 2023