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Nikko Kanaya Hotel

4.0 star property

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Photo gallery for Nikko Kanaya Hotel

Annex Suite Room, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets
Deluxe Twin Room, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets
Point of interest
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Explore the area

View in a map
1300 Kamihatsuishi-machi, Nikko, Tochigi-ken, 321-1401
  • Place, Shinkyo Bridge
    ‪3 min walk‬
  • Place, Toshogu Shrine
    ‪8 min walk‬
  • Place, Nikko Toshogu Treasure Museum
    ‪9 min walk‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets

Superior Twin Room, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Murphy Bed

View all photos for Economy Twin Room, Non Smoking

Economy Twin Room, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets

Economy Twin Room, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Annex Deluxe Twin Room, Non Smoking

Annex Deluxe Twin Room, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets

Annex Deluxe Twin Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Annex Corner Twin Room, Non Smoking

Annex Corner Twin Room, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets

Annex Corner Twin Room, Non Smoking

  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Annex Suite Room, Non Smoking

Annex Suite Room, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets

Annex Suite Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for DELUXE MODERN

DELUXE MODERN | Desk, cots/infant beds, free WiFi, bed sheets

DELUXE MODERN

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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  • Free Wi-Fi
  • Air-conditioning
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About this property

Nikko Kanaya Hotel

A restaurant, a bar/lounge and free newspapers are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, wedding services, a garden and gift shops/newsstands are on-site. Housekeeping is not available.
Nikko Kanaya Hotel offers 71 accommodations with complimentary slippers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries and toothbrushes and toothpaste. This Nikko hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Our customers tell us that they can't get enough of the helpful staff at Nikko Kanaya Hotel. During your stay, you're just a quick walk from Toshogu Shrine. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a gift shop
  • Steps from Shinkyo Bridge and 9 minutes on foot from Toshogu Shrine
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, gift shops/newsstands, and a garden are also featured at Nikko Kanaya Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Nikko hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.
メインダイニングルーム – On-site restaurant.
デイサイト – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: JPY 4,400 for adults and JPY 4,400 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • デイサイト
  • メインダイニングルーム

Things to do

  • Billiards/pool table

Family friendly

  • Cot (surcharge)

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • No housekeeping service
  • Wedding services

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 4 buildings
  • 4 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property provides shuttle bus service to and from Chuzenji Kanaya Hotel; arrival and departure times vary seasonally. Public transportation is also offered between the hotels. The hot spring at Chuzenji Kanaya Hotel is available from 1-3 PM.

Access methods

Private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 5500.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 4400 for adults and from JPY 4400 for children
  • Crib (infant bed) fee: JPY 5500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Nikko Kanaya Hotel
Kanaya Hotel
Nikko Kanaya
Nikko Kanaya Hotel Hotel
Nikko Kanaya Hotel Nikko
Nikko Kanaya Hotel Hotel Nikko

Nikko Kanaya Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 264 out of 481 reviews
Rating 8 - Good. 149 out of 481 reviews
Rating 6 - Okay. 46 out of 481 reviews
Rating 4 - Poor. 15 out of 481 reviews
Rating 2 - Terrible. 7 out of 481 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great stay. The staff was amazing. elegant surroundings that harkened back to the turn of the century. Authentic. Simply appointed with old world charm. Past guests from early 1900’s would recognize its charm immediately.
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room in the annex was very spacious, new and comfortable. The staff was so friendly and helpful. We had to leave early before breakfast so they made us a nice box meal to take with us. We would stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at this fabulous, historic hotel. Food was extraordinary and the staff is terrific. The maitre de was very welcoming and gracious. Front desk staff and support staff are top notch. Well located and just a very meaningful visit.
Stayed 3 nights in Oct 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Loved the toilet and shower. Food options were excellent.
Stayed 1 night in Oct 2025

8/10 Good

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Stayed 1 night in Oct 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit to Nikko to visit family. Nikko Kanaya was a good choice. It is a 150 year old hotel, modernized in every way necessary. The rooms are comfortable and spacious and the hotel was very busy during our weekend stay. People tend to dress up at this hotel and it is a bit formal. American style breakfast was included in our stay but the menu was limited to bacon, sausage, ham and eggs, juice and coffee or tea and a small salad. Not bad, but not great. Service was very attentive. All in all the hotel is a very good place to stay, but also very old school.
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with a fantastic history. Large, comfortable, quiet rooms in a serene setting. The staff is friendly, efficient, and eager to make your stay as comfortable as possible. They made us feel like royalty.
Stayed 1 night in Sep 2025

6/10 Okay

Jon

Travelled with family
Liked: Cleanliness, staff & service
This is an old and tired hotel. It is next to the main shrines in Nikko, so location is great, but the buses in Nikko are so good that you would be better staying further into town at a cheaper hotel. There are not many places to eat nearby, so we ate in the hotel 1 night. It was very expensive for a french style menu which was largely underwhelming, especially the main courses which were very small. They also messed up our room and instead of giving us a genuine triple, we got a twin with a sofa bed - not a problem for sleeping arrangements, but on Expedia it was £50 cheaper per night and after negotiating with the front desk we received £25pn discount. Whilst the hotel was generally OK, I would not recommend this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The oldest Western-style hotel in Japan. Beautiful elegant building and old world charm - a welcome change from the ultra modern hotels prevalent in Japan. Would thoroughly recommend.
Stayed 2 nights in Aug 2025

2/10 Terrible

Ajmel A

Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff. Hotel and an old charm atmosphere.
Stayed 2 nights in Jul 2025

10/10 Excellent

justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel with amazing views and a great location. Would recommend to anyone staying in Nikko. Don’t miss the shrine that’s just 15 minutes away.
Stayed 1 night in Jun 2025

6/10 Okay

Tomoko

Stayed 1 night in May 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lots of charm and character but little tired in places. Great hotel and large rooms. Had two dinners there. Very good but pricey.
Stayed 3 nights in May 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the surrounding area of the hotel. Peaceful and so close to the famous Shinkyo Bridge and Toshugo Shrine. The walking track to the Kanmangafuchi Abyss was excellent. If you love nature, this is the place to go. We were lucky to experience the Spring Festival and enjoyed the warmth and hospitality of the small-town people. The hotel itself has lots of history. The room is really spacious and modern with a view to the mountains and bushes. The staff were very accommodating despite their minimal English. My Japanese Breakfast was excellent. Definitely we will stay here again when we come to Nikko.
Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very historic and designed by our favorite architect Frank Lloyd Wright…you can see clearly his influence.We only stayed one night out from Tokyo by Shinkansen.A short taxi to the temple and shrine in wooded surrounds was great and impressive.We treated ourselves to the fine dining/silver service menu for dinner and I did breakfast on the verandah type room while Julie slept in.Too windy..a gale ..and the Shinkansen’s stopped running so the trip back to Tokyo was twice as long..say 3 hours.Memorable trip to the Kanaya and Nikko itself.Wonderful location.

10/10 Excellent

Evelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great interior of superior twin room

We had a great stay at Kanaya. Really loved the interior of our room. Enjoyed the bar and the breakfast. Overall, really good experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Yuan Chung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has a amazing history of how long it been around since 19 century. The staff were amazing with theirs hospitality as well explanation on the ways that the Hotel is setup and how to get around the Hotel.
Stayed 1 night in Feb 2025

4/10 Poor

Rodrigo

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Old, not well maintained, very limited accessibility despite a lack of information regarding it. Would not recommend it and regret having chosen this hotel.

10/10 Excellent

Karin

Travelled with family
Liked: Amenities, property conditions & facilities
History of the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Kyoko

Stayed 1 night in Dec 2024

10/10 Excellent

Satoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb base for the Nikko temples and shrines, Hotel and staff were excellent
Stayed 1 night in Sep 2024