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Okunoin Hotel Tokugawa

4.0 star property

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Photo gallery for Okunoin Hotel Tokugawa

Premium Suite with Open-air Bath, 2 Bedrooms, Annex Building | Premium bedding, down duvets, in-room safe, individually decorated
Outdoor pool
Dining
View from property
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
2204 Nikko, Nikko, Tochigi-ken, 321-1415
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Toshogu Shrine
    ‪4 min drive‬
  • Place, Shinkyo Bridge
    ‪5 min drive‬

Room options

View all photos for Ginryu Traditional Japanese Room with Open-air Bath

Ginryu Traditional Japanese Room with Open-air Bath | Premium bedding, down duvets, in-room safe, individually decorated

Ginryu Traditional Japanese Room with Open-air Bath

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Ginryu Japanese Twin Room with Open-air Bath

Ginryu Japanese Twin Room with Open-air Bath | Premium bedding, down duvets, in-room safe, individually decorated

Ginryu Japanese Twin Room with Open-air Bath

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 44 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Tsukishiro Traditional Japanese Room

Tsukishiro Traditional Japanese Room | Premium bedding, down duvets, in-room safe, individually decorated

Tsukishiro Traditional Japanese Room

  • Garden view
  • 44 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Tsukishiro Japanese Twin Room

Tsukishiro Japanese Twin Room | Premium bedding, down duvets, in-room safe, individually decorated

Tsukishiro Japanese Twin Room

  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite with Open-air Bath, 2 Bedrooms, Annex Building

Premium Suite with Open-air Bath, 2 Bedrooms, Annex Building | Premium bedding, down duvets, in-room safe, individually decorated

Premium Suite with Open-air Bath, 2 Bedrooms, Annex Building

  • Garden view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Futons OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite with Open-air Bath, 2 Bedrooms, Annex Building

Deluxe Suite with Open-air Bath, 2 Bedrooms, Annex Building | Living area | 25-inch LED TV with digital channels, TV, MP3 dock

Deluxe Suite with Open-air Bath, 2 Bedrooms, Annex Building

  • Garden view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Futons OR 2 Single Beds
  • Free Wi-Fi

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About this property

Okunoin Hotel Tokugawa

A restaurant, a sauna and a coffee shop/cafe are available at this hotel. Free full breakfast is provided, as well as free WiFi in public areas, free valet parking and a free area shuttle. Additionally, a microwave in a common area, conference space and free newspapers are on-site.
Okunoin Hotel Tokugawa offers 22 accommodations with a safe and coffee/tea makers. Rooms open to lanais. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 25-inch LED televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, designer toiletries and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Okunoin Hotel Tokugawa, you're just a quick walk from Tamozawa Imperial Villa Memorial Park. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Dining options include a coffee shop and a restaurant
  • Amenities include free newspapers in reception, a front desk safe and conference space
  • On-site recreation includes hot springs and a sauna
  • Within a 10-minute walk of Tamozawa Imperial Villa Memorial Park and Tamozawa Imperial Villa
  • Free train station pick-up, train station drop-off and local-area shuttle service
Okunoin Hotel Tokugawa offers its guests hot springs and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and multilingual staff are also featured at Okunoin Hotel Tokugawa. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Nikko hotel.

Guests are served a free full breakfast daily from 7:30 AM to 9 AM.
Okunoin Hotel Tokugawa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free train station pick-up shuttle from 2:30 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free extended parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 9 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot springs
  • Sauna

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Living room

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Conference space

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Terrace

Spa

  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Built in 1995
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 25-inch LED TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Okunoin Hotel Tokugawa offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children ages 0-2 for meals and must be pre-booked.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Okunoin Hotel Tokugawa Nikko
Okunoin Hotel Tokugawa
Okunoin Tokugawa Nikko
Okunoin Tokugawa
Okunoin Hotel Tokugawa Hotel
Okunoin Hotel Tokugawa Nikko
Okunoin Hotel Tokugawa Hotel Nikko

Okunoin Hotel Tokugawa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 152 out of 191 reviews
Rating 8 - Good. 34 out of 191 reviews
Rating 6 - Okay. 3 out of 191 reviews
Rating 4 - Poor. 0 out of 191 reviews
Rating 2 - Terrible. 2 out of 191 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great staff, took plenty of care when we mentioned vegetarian food options. Will definitely return to stay again
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms and delicious food. This was a great place to stay.
Stayed 1 night in Feb 2020

10/10 Excellent

Kelvin Chiu K

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Gemma

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best of Japanese hospitality

This is my first visit to an onsen resort. Japanese hospitality at its best. They treated me like a royalty. The kaiseki banquet dinner and a full Japanese dinner are included in the price. I had a patio onsen bath with an outdoor view as well as an access to their public bath. This is a great deal compared to an equivalent amount of money spent in a decent hotel in a major US city.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! I would live here if I could. Amazing area to vist
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
A wonderful experience staying at a traditional Japanese Inn
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private hot pool was fantastic with lovely views over the surrounding garden and forest. The Japanese breakfasts & dinners served in private rooms were enjoyable and not having to sit on the floor chairs to eat it was appreciated for a couple of 'mature' guests such as ourselves ! Having opted for sleeping on mats rather than western style beds, the setting up of bed and tidying away was very efficient - we did have to supplement the bottom mattress with a spare as they were quite thin and a good nights sleep necessitated the extra thickness. Staff were very friendly and there was always someone who could speak english to assist with any questions. Although there is a complimentary shuttle bus and transfer to and from the JR station, the walk into Nikko was very pleasant and easy.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so friendly and so helpful. They went out of their way to help with any issues we had. I would absolutely return.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ataff is so professional, perfect! book the private bag for jyen2000. did was like a 5 star restaurant, private room.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience. The dinner and breakfast was delicious.
Stayed 1 night in Dec 2018

10/10 Excellent

Yee Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Tony Kung Ming

The only complaint is the food. My wife does not like cold food. Despite informing the hotel beforehand, a dish on ice which was claimed to be a salad was served. We had 4 meals of similar cold starters which we did not enjoy. All in all, the quality of the Kaiseki meals needs to be improved.
Stayed 2 nights in Nov 2018

10/10 Excellent

OiChun, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are good. The room with open air bath was excellent. The food was good. We do not have anything that is not satisfy. We will go back!
Stayed 1 night in Nov 2018

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was attentive and friendly. The garden was beautiful. Towel service at spa area really was nice. Dinner and breakfast were both enjoyable.
Stayed 1 night in Oct 2018

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and Peaceful hotel

Very nice hotel and we felt the staff went out of their way to make us comfortable.
Stayed 2 nights in Jun 2018