Hotel Riu Palace Aruba - All Inclusive

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Where to?

Dates

December 2025

January 2026

2 outdoor pools, pool umbrellas, pool loungers

5 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Breakfast included

Explore the area

J.E. Irausquin Blvd 79, Noord

Place, The Casino at Hilton Aruba
‪3 min walk‬
Place, Palm Beach
‪3 min walk‬
Place, Hyatt Regency Casino
‪9 min walk‬
Airport, Oranjestad (AUA-Queen Beatrix Intl.)
‪11 min drive‬

Room options

Free minibar, in-room safe, desk, blackout curtains

Suite Junior

39 sq m
Sleeps 4

Suite Junior with Side Sea View

35 sq m
Sleeps 4

Junior Suite, Partial Ocean View (U)

Very good

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Excellent

39 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

Wonderful

61 sq m
Sleeps 3
1 King Bed

Suite, Jetted Tub, Ocean View (U)

61 sq m
Sleeps 3
1 King Bed

Standard Double Room (L)

Excellent

35 sq m
Sleeps 3
1 King Bed

Junior Suite, Partial Ocean View (L)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

39 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

Very good

39 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

39 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

61 sq m
Sleeps 3
1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

61 sq m
Sleeps 3
1 King Bed

Suite, Ocean View (C)

Very good

61 sq m
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Ocean View (C)

Very good

39 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room (ROH | C)

Exceptional

35 sq m
Sleeps 2
1 King Bed

Suite (U)

Very good

61 sq m
1 bedroom
Sleeps 3
1 King Bed

Junior Suite (L)

35 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (L)

61 sq m
1 bedroom
Sleeps 2
1 King Bed

Suite, Ocean View (L)

61 sq m
1 bedroom
Sleeps 2
1 King Bed

Suite, Ocean View (E)

61 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite, Jetted Tub, Sea View (E)

61 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite (B2C-US)

1 bedroom
Sleeps 3
1 King Bed

Standard Double Room (E)

33 sq m
Sleeps 4
1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

39 sq m
2 bedrooms
Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

39 sq m
2 bedrooms
Sleeps 8
2 King Beds OR 4 Double Beds

Junior Suite (C)

33 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Double Room (ROH | B2C-CA)

Sleeps 2
1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

2 bedrooms
Sleeps 8
2 King Beds OR 4 Double Beds

Suite, Ocean View (B2C-CA)

1 bedroom
Sleeps 2
1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

2 bedrooms
Sleeps 8
2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

1 bedroom
Sleeps 6
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

1 bedroom
Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

Sleeps 4
1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

Sleeps 4
1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

Sleeps 8
1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

Sleeps 8
1 King Bed

Suite Junior with Sea View

39 sq m
Sleeps 4

Suite with Sea View

61 sq m
Sleeps 2

Suite Premium with Sea View

61 sq m
Sleeps 2

Similar properties

Pool
Hot tub
Breakfast included
All-inclusive

About this property

Hotel Riu Palace Aruba - All Inclusive

Family fun on the beach, with 2 outdoor pools, near Hyatt Regency Casino

Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Aruba - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.

Hotel Riu Palace Aruba - All Inclusive offers 450 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Our customers tell us they can't get enough of Hotel Riu Palace Aruba - All Inclusive's great beach location. During your stay, you're just a quick walk from Palm Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free Wi-Fi in some public areas
Free self-parking
Drinking and dining options include 5 restaurants, a coffee shop, a swim-up bar and a poolside bar
Take a swim in the 2 outdoor pools or soak in the hot tub
Indulge with hot stone massages, reflexology or facials at the spa
Services include babysitting, a children's club and dry cleaning/laundry
On-site recreation includes a gym, a sauna and volleyball
Guests have great things to say about the pool and the clean guestrooms
Within a 10-minute walk of Palm Beach and Hyatt Regency Casino

Hotel Riu Palace Aruba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hotel Riu Palace Aruba - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a health club. Self parking is free.

Smoking is allowed in designated areas at this 4-star Noord property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.

Don Nicolás – This buffet restaurant serves breakfast and dinner.

Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Open daily.

Sayuri – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.

Milano – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Nautilis – This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Volleyball

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transport

Limo/town car service
Free self parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
5 restaurants
6 bars/lounges
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Don Nicolás
Krystal
Milano
Nautilis
Sayuri

Things to do

2 outdoor pools
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Hot tub
Kayaking
Personal motorised watercraft
Playground
Sauna
Scuba diving
Snorkelling
Surfing/bodyboarding
TV in common areas

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Grocery/convenience store
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

1,959 square feet of conference space
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas
Vegetable garden

Full-service spa

5 treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

10 floors
3 buildings
Banquet hall
Comprehensive food waste policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from 2 July 2025 to 7 May 2026 (completion date subject to change). The following areas are affected:

Selected guestrooms

During renovations, the property will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at Hotel Riu Palace Aruba - All Inclusive

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

All Inclusive Aruba Riu

All Inclusive Aruba Riu Palace

All Inclusive Riu Palace Aruba

Aruba All Inclusive Riu Palace

Aruba Riu All Inclusive

Palace Aruba

Riu Aruba

Riu Palace All Inclusive Aruba

Riu Palace Aruba

Riu Palace Aruba All Inclusive

Riu Palace Aruba All Inclusive Palm Beach

Riu Palace Aruba Palm Beach

Riu Palace Aruba All Inclusive Noord

Riu Palace Aruba Resort

Hotel Riu Palace Aruba Palm - Eagle Beach

Riu Palace Aruba Noord

Riu Palace Aruba All Inclusive All-inclusive property Noord

Riu Palace Aruba All Inclusive All-inclusive property

Riu Aruba Inclusive Noord

Riu Aruba Inclusive Inclusive

Riu Palace Aruba All Inclusive

Hotel Riu Palace Aruba - All Inclusive Noord

Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Hotel Riu Palace Aruba - All Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Lisa

30 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place is nice but not people with disabilities friendly. There was a lot of stairs and ramps to climb up. Also the air conditioning in the rooms need to be cooler. The bellmen needed to take our luggage and show us to our room. Not us just trying to find our room our selves. When there was a issue with not receiving face cloths it took 2 calls and a visit to the front desk before I received our wash cloths.

Stayed 4 nights in Aug 2025

6/10 Okay

Viviana

29 Aug 2025

Liked: Cleanliness, staff & service

Still underconstruction

Stayed 3 nights in Aug 2025

4/10 Poor

Taylor

Travelled with family, Travelled with partner

29 Aug 2025

Liked: Staff & service, amenities

Disliked: Cleanliness, property conditions & facilities

Overall the staff and food options were very good. The wait staff and bartenders were very personable and attentive. However the over all condition of our stay was soured by the facilities. Our room had been recently renovated and had clearly been rushed to allow guests in while the building was still under major construction. We only had hot water on the first day of our 7 day stay and routinely did not have water in our room for extended times after the second day. When we did have water the shower drain would back up causing it to flood. The elevators were over taxed and were also having maintenance issues. Many people in the hotel also voiced these concerns all of which were brought up to the front desk staff. The staff attempted to assist us bit did not have solutions to the issues.

Stayed 7 nights in Aug 2025

6/10 Okay

Brian J.

28 Aug 2025

Stayed 4 nights in Aug 2025

2/10 Terrible

Christopher

28 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Dear RIU palace Aruba or to whom it may concern Hi, my name is Christopher Hargrove, I have recently visited Aruba and while visiting Aruba, I had made reservations to stay at one of your resort, which was RIU palace Aruba from Aug 22-25, 2025. My stay at this resort was one of my worst experiences and would like to be reimbursed for some of my vacation. I have reached out to RIU palace and they said I have to go thru the company I booked. First I the room had no AC for 2days which is unacceptable, also there was not toilet sit or toilet cover on the toilet, maintenance had to come install one. I also had to wait 90mins to get food after ordering and being set at the table. I feel I spent most of my vacation at the front desk and in an uncomfortable room at night. Look forward to hear back from you.

Stayed 3 nights in Aug 2025

2/10 Terrible

Thomas

27 Aug 2025

Disliked: Staff & service, amenities, property conditions & facilities

What a complete disaster staying at the Riu Palace from day 1 of getting there. Rooms were not ready at 3pm check in. The elevators weren’t working throughout the whole stay from August 22nd- August 27nd. Me, my wife, and 8 family members including babies had to carry our luggage’s, bags, and babies up 5 flight of stairs on the first day. Even on the last day we had to carry them all down because elevators didn’t work. We stood in room 1523 and not only us but mainly everyone had problems with their rooms. Our sink did not work. We had no hot water the entire time we stood there. The shower drain did not drain properly. We had to shower in cold water the entire trip! There was construction going on the entire stay. My brothers room was flooded and the light fixture was hanging from the ceiling. He had to switch 5 rooms until he found one that had no problems! In my grandpas room and other family members rooms the Air Conditioner did not work. My grandfather is 80 years old with a heart condition and the staff gave him a problem switching rooms with Air Condition. He could of gotten a heart attack! What a disaster this whole vacation was staying there. It was disgraceful and we paid good money for this place. We paid for a hotel and didn’t receive what we paid for. It was suppose to be a nice vacation for everyone and everyone was in distress over this. I’m so upset after all the money we spent as a whole. The Riu Palace should compensate us for this disaster of a stay!

Stayed 5 nights in Aug 2025

2/10 Terrible

Michael

Travelled with family, Travelled with family and small children

27 Aug 2025

Disliked: Staff & service, property conditions & facilities

Ongoing construction on the beach, no working elevators, no working hot water or water in general for 2 days, no working telephones, no working ac.

Stayed 5 nights in Aug 2025

8/10 Good

Gary Martin

Travelled with partner

27 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was excellent .. food was excellent .. staff was excellent … very clean …

Stayed 6 nights in Aug 2025

2/10 Terrible

sam

Travelled with partner

27 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Properly was under construction no hot water elevator was not working air conditioner not working properly room had a moldy smell

Stayed 4 nights in Aug 2025

2/10 Terrible

Angel

27 Aug 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Very disappointing!!! I did not having air condition for the first 2 day, it was unbearable and I suffer from asthma. The 3rd the elevator broke down… I have severe back condition. This day was an absolute nightmare. We were not even offered any type of compensation. I am asking Expedia to provide me some compensation for this trip. Thank you.

Stayed 3 nights in Aug 2025

6/10 Okay

Georgiana

Travelled with family

27 Aug 2025

Liked: Staff & service

Disliked: Property conditions & facilities

I was very surprised to learn that on the second day of my vacation we were told that we had to move to the new building. The elevator didn’t work , water was turned off and the a/c didn’t work. That situation was ongoing up to the time of my departure. The food was good and there was plenty of activities.

Stayed 5 nights in Aug 2025

2/10 Terrible

Kristina

Travelled with family, Travelled with family and small children

27 Aug 2025

Disliked: Cleanliness, property conditions & facilities

My family and I stayed at the Riu Palace Aruba from Friday, August 22, through Tuesday, August 26. I am writing to formally express my extreme disappointment with the quality of our stay, which was far below the standards expected of a resort of your reputation. From the moment we arrived, our experience was plagued with issues: • Elevators Out of Service: Upon check-in, the elevators were not functioning, forcing my wife and me to carry our 15-month-old child and all of our luggage up to the 5th floor. • Plumbing Issues: The hot water only worked for 2 out of the 4 nights, the sink faucets did not provide cold water, and the shower drain was clogged, causing water to back up while bathing. • Air Conditioning & Fan Malfunctions: On our first night, the AC did not function, and neither did the ceiling fan, leaving our room uncomfortable. • Construction Noise: Our stay was further disrupted by loud construction noises, including jackhammers from morning until evening. This not only disturbed our sleep but also made it extremely difficult for our infant daughter to rest. • Unresponsive Service: Despite multiple complaints, staff members were unable to resolve these issues

Stayed 4 nights in Aug 2025

2/10 Terrible

Donald

Travelled with family, Travelled with family and small children

27 Aug 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

My family and I stayed at the Riu Palace Aruba from Friday, August 22, through Tuesday, August 26 2025. I am writing to formally express my extreme disappointment with the quality of our stay, which was far below the standards expected of a resort of your reputation. From the moment we arrived, our experience was plagued with issues: • Elevators Out of Service: Upon check-in, the elevators were not functioning, forcing my wife and me to carry our 15-month-old child and all of our luggage up to the 5th floor. • Plumbing Issues: The hot water only worked for 2 out of the 4 nights, the sink faucets did not provide cold water, and the shower drain was clogged, causing water to back up while bathing. • Air Conditioning & Fan Malfunctions: On our first night, the AC did not function, and neither did the ceiling fan, leaving our room uncomfortable. • Construction Noise: Our stay was further disrupted by loud construction noises, including jackhammers from morning until evening. This not only disturbed our sleep but also made it extremely difficult for our infant daughter to rest. • Unresponsive Service: Despite multiple complaints, staff members were unable to resolve these issues

10/10 Excellent

Marie G

Travelled with family

27 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean

Stayed 5 nights in Aug 2025

2/10 Terrible

Rafael

Travelled with family

26 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

From the moment my family arrived the resort had construction happening. No elevators, showers, air conditioning units were working. Terrible experience. Definitely will not be going back.

Stayed 4 nights in Aug 2025

6/10 Okay

Stephanie

26 Aug 2025

Stayed 4 nights in Aug 2025

4/10 Poor

Diana

25 Aug 2025

Disliked: Staff & service, property conditions & facilities

Stayed 6 nights in Aug 2025

10/10 Excellent

Hertzel

Travelled with family and small children

25 Aug 2025

Liked: Cleanliness, amenities

The staff were very friendly and helpful. The cleanliness was outstanding and the food was amazing. Planning another trip to go back in December

Stayed 5 nights in Aug 2025

2/10 Terrible

Frederick

Travelled with family

24 Aug 2025

Pee Uew should be the name Mold everywhere

Our room was very disgusting mold covered everything we ask for a new room. The new room was just as bad if not worse, black mold everywhere on the pictures on the wall on the fixtures on the wall, along all the molding in the room the worst part it covered the entire mattress The scariest part of all is they continue to rent these rooms out in that condition

Stayed 6 nights in Aug 2025

10/10 Excellent

Anika

24 Aug 2025

Stayed 4 nights in Aug 2025

10/10 Excellent

dalia

24 Aug 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Very very old room

Stayed 4 nights in Jul 2025

2/10 Terrible

Surinder, Surrey

Travelled with family

23 Aug 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at Riu palace for 3 days. The customer service was worst i have seen. This is the worst all inclusive I have been to. Very limited room service food options. In terms of housekeeping, the day we landed, i called three times for extra blankets, The blankets were delivered next day at 3pm. Housekeeping did not clean out room at all. There was sand, we didnt have any clean towels. I requested multiple times for them to clean my room, even went to the front to request but my room still wasnt cleaned. In the morning the next day, i had to go to the pool and get beachside towels to use inside room. They kept telling me they are on the way but nothing happened. They have welcome drink at the front. I requested water and I was told no this is for welcome only, which was a shock as it was just water in an all inclusive resort. Overall, very negative experience. Anyone i talked to on the resort had some kind of negative experience

Stayed 3 nights in Aug 2025

10/10 Excellent

Cheri

23 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I had an amazing time. Will definitely return with the whole family next year.

Stayed 3 nights in Aug 2025

8/10 Good

Abeer

Travelled with family

23 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This all inclusive resort is beautiful. It’s super clean and the location is perfect. The swimming pool is wonderful. The staff is outstanding. The two things that need improvement on a large scale is the number of restrooms and locations. There is only one bathroom located on the level where the restaurants are, and one in the main lobby. No bathrooms by the pool area. The second complaint is the food. Huge disappointment.. was not good at any of the restaurants we tried. We were really looking forward to good meals as the price tag to vacation here is hefty. Speaking to many of other guests that stayed there, they are just as disappointed in the food selection and lack of chefs touch.

Stayed 5 nights in Aug 2025

8/10 Good

Dwayne

Travelled with family

22 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Aug 2025

Hotel Riu Palace Aruba - All Inclusive

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Reviews

Popular amenities

Explore the area

Room options

View all photos for Suite Junior

Suite Junior

View all photos for Suite Junior with Side Sea View

Suite Junior with Side Sea View

View all photos for Junior Suite, Partial Ocean View (U)

Junior Suite, Partial Ocean View (U)

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Junior Suite, Ocean View (U)

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Suite, Ocean View (U)

View all photos for Suite, Jetted Tub, Ocean View (U)

Suite, Jetted Tub, Ocean View (U)

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Standard Double Room (L)

View all photos for Junior Suite, Partial Ocean View (L)

Junior Suite, Partial Ocean View (L)

View all photos for Junior Suite, Oceanfront (L)

Junior Suite, Oceanfront (L)

View all photos for Junior Suite, Partial Ocean View (E)

Junior Suite, Partial Ocean View (E)

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Junior Suite, Ocean View (E)

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Junior Suite, Partial Ocean View (B2C-US)

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Junior Suite, Ocean View (B2C-US)

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Suite, Ocean View (B2C-US)

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Suite, Jetted Tub, Ocean View (B2C-US)

View all photos for Suite, Ocean View (C)

Suite, Ocean View (C)

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Junior Suite, Ocean View (C)

View all photos for Double Room (ROH | C)

Double Room (ROH | C)

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Suite (U)

View all photos for Junior Suite (L)

Junior Suite (L)

View all photos for Suite, Jetted Tub, Sea View (L)

Suite, Jetted Tub, Sea View (L)

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Suite, Ocean View (L)

View all photos for Suite, Ocean View (E)

Suite, Ocean View (E)

View all photos for Suite, Jetted Tub, Sea View (E)

Suite, Jetted Tub, Sea View (E)

View all photos for Suite (B2C-US)

Suite (B2C-US)

View all photos for Standard Double Room (E)

Standard Double Room (E)

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Junior Suite, 2 Bedrooms, Ocean View (U)

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Junior Suite, Connecting Rooms, Ocean View (C)

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Junior Suite (C)

View all photos for Junior Suite, Ocean View (B2C-CA)

Junior Suite, Ocean View (B2C-CA)

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Junior Suite (B2C-CA)

View all photos for Double Room (ROH | B2C-CA)

Double Room (ROH | B2C-CA)

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

View all photos for Suite, Ocean View (B2C-CA)

Suite, Ocean View (B2C-CA)

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

View all photos for Standard Double Room, Connecting Rooms (L)

Standard Double Room, Connecting Rooms (L)

View all photos for Junior Suite, Connecting Rooms, Oceanfront (L)