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Norfolk Waterside Marriott

3.5 star property

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Photo gallery for Norfolk Waterside Marriott

Property amenity
Meeting facility
Restaurant
Marina
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

View in a map
235 E Main St, Norfolk, VA, 23510
  • Waterside District
    ‪2 min walk‬
  • Norfolk Scope
    ‪12 min walk‬
  • Chrysler Hall
    ‪12 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, desk

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds

8.6 out of 10
Excellent
(38 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, desk

Club Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, River View

View from room

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(18 reviews)
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, River View

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed with Sofa bed, River View

9.6 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

View from property

Sheraton Norfolk Waterside Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,001 reviews
The price is €125
includes taxes & fees
25 Sept - 26 Sept
Sheraton Norfolk Waterside Hotel

About this property

Norfolk Waterside Marriott

Riverside Norfolk hotel connected to the convention centre, steps from Waterside District
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Norfolk Waterside Marriott. During your stay, you'll be connected to the convention centre and just a quick walk from Waterside District. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Waterside District and 15 minutes on foot from Harbor Park
Norfolk Waterside Marriott offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 41 meeting rooms are available. Event space at this hotel measures 60000 square feet (5574 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Norfolk Waterside Marriott. Parking is available for a fee. A complete renovation of Norfolk Waterside Marriott was completed in August 2019.

This 3.5-star Norfolk hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
STEAM – On-site coffee shop.
START – This restaurant specialises in American cuisine and only serves breakfast. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 22 per night)
  • Secured, covered valet parking on site (USD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 41 meeting rooms
  • Conference centre (60,000 square foot of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (152 centimetre wide)
  • Wheelchairs on site

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 per person
  • Covered self-parking fee: USD 22 per night (in/out privileges)
  • Valet parking fee: USD 33 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk

Norfolk Waterside Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1003 reviews
Rating 8 - Good. 203 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Afia

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Location was fantastic. Hotel was up to date. Service was outstanding. The staff were very friendly and accommodating—particularly the front desk and car valet team. I rate cleanliness low. We had to wipe down everything in the room to remove hair, dried food, and makeup from prior guests. The showers could benefit from tilex to remove mold and mildew. Thankfully we didn’t spend much time in the hotel.
Stayed 2 nights in May 2025

8/10 Good

Jennifer, Downingtown

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in was fast and easy. I was also able to check in early. The room was a nice size and clean. We received one used roll of toilet tissue. When trying to get more…it took 2 hours. The hotel was updated a few years ago which is nice but they didn’t do a good job. Paint on wall paper. It looked rushed and messy. The fixtures are new but the room I was assigned did not have an update shower/tub so the rainfall shower head was causing the tub to fill up since the drain could not keep up with the water output. Very annoying. Parking sucks!!! It’s $20 or $33 for valet. I did neither. I parked overnight in the parking lot near by for $13. Very inconvenient but it’s downtown so I get it I guess. Only a few spots out front and 10 minutes to bring your luggage inside. Check out was quick and easy but the lady seemed too involved in her conversation to provide decent customer service. Seemed rush. I didn’t get a thank you for choosing Marriott or have a nice day. Don’t know if I’d stay again. It’s a maybe for me.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful stay. An accommodating staff. Clean rooms with an amazing view.
Stayed 4 nights in May 2025

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and all the personnel was very helpful and kind. Excelente amenities as well
Stayed 4 nights in May 2025

6/10 Okay

Jayreen, Plainfield

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
One of the valet drivers were extremely rude. Our room was not cleaned we had to request towels. I was not briefed on anything at the hotel (check in, check out, etc).
Stayed 2 nights in May 2025

10/10 Excellent

Emiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful corner room with a waterside view for my husband’s return from a 6 month deployment!! Room was clean, smelled good, and bed was really comfortable. Very pleased
Stayed 1 night in Jun 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service
Stayed 6 nights in May 2025

10/10 Excellent

Christie

Beautiful views, convenient location for port of Norfolk for cruisers, and excellent service.
Stayed 1 night in May 2025

8/10 Good

susan

Travelled with family

Nice Marriott

Good hotel. Staff was nice. Close to many restaurants.
Stayed 3 nights in May 2025

6/10 Okay

Sandra

Stayed 1 night in Jun 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
parking is a fiasco was directed to wrong parking garage initially and then after thinking that the problem was rectified was stuck in the garage trying to leave.Not the most seamless trip ever
Stayed 2 nights in May 2025

10/10 Excellent

Harold

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in May 2025

10/10 Excellent

Susan, Coconut Creek

Stayed 4 nights in May 2025

10/10 Excellent

Penny

Travelled with group
Stayed 1 night in May 2025

10/10 Excellent

Dustin

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, property conditions & facilities
I liked everything. Fantastic place and personnel are very kind and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Dolores

Stayed 1 night in May 2025

6/10 Okay

Steven

Stayed 1 night in May 2025

10/10 Excellent

Taiwan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I cant wait to stay here again!!! Overall the room was very nice!!!
Stayed 1 night in May 2025

10/10 Excellent

Richard

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything Expected
Stayed 5 nights in May 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall good as usual. One surprise charge on my credit card that they could not explain and assured me it would be taken off.
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tatyana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed here for one night to celebrate our one year wedding anniversary!! It was perfect - very clean, great service and they upgraded our room when we told them it was for our one year wedding anniversary. Fantastic location we really couldn’t have asked for a better experience. The only downside that we had was the breakfast didn’t stay open until 10 like it was supposed to. They stopped serving folks 30 minutes before and the buffet style breakfast in the lounge had no hot food left (they were picking up all the containers and there was cereal/granola bars left - not even hot coffee was out 30 minutes before close!). We ended up going to the breakfast spot across the street and that was delicious though. Overall 5/5 stars because of the treatment we got from the front desk/cleanliness of everything/location.
Stayed 1 night in May 2025