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North Conway Grand Hotel

4.0 star property

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Photo gallery for North Conway Grand Hotel

Front of property – evening/night
Property amenity
1 bedroom, premium bedding, in-room safe, desk
Indoor pool, outdoor pool
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
72 Common Court, North Conway, NH, 03860
  • Settlers' Green Outlet Village
    ‪7 min walk‬
  • Conway Scenic Railway
    ‪6 min drive‬
  • Cranmore Mountain Resort
    ‪8 min drive‬
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, Hot Tub

Deluxe Room, Hot Tub | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, Hot Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Shower Grab Bars

Deluxe Room, Shower Grab Bars | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, Shower Grab Bars

  • 33 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for 2 Queen Beds with Sleeper Sofa

1 bedroom, premium bedding, in-room safe, desk

2 Queen Beds with Sleeper Sofa

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

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View from property

Residence Inn by Marriott, North Conway

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  • Hot tub
  • Breakfast included
  • Pet-friendly
4.7 out of 5, Exceptional, (1001)
The price is €347
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Residence Inn by Marriott, North Conway

About this property

North Conway Grand Hotel

Family-friendly hotel with fitness centre and sauna
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, Access to hot tub and spa services.
North Conway Grand Hotel offers 200 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 37-inch Smart televisions come with premium cable channels, video game consoles and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body wraps and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the pool at North Conway Grand Hotel. During your stay, you're just a quick walk from Settlers' Green Outlet Village. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Settlers' Green Outlet Village and a 5-minute drive from Conway Scenic Railway
North Conway Grand Hotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and Access to hot tub. Public spaces have free WiFi. A fitness centre, a sauna, and spa services are also featured at the family-friendly North Conway Grand Hotel. Self parking is free.

This 4-star North Conway hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • DVD player
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per person, per day
  • Resort fee: USD 23.87 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15.95 for adults and from USD 7.95 for children
  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

North Conway Grand
North Conway Grand Hotel
Grand Hotel North Conway
North Conway Grand Hotel Hotel
North Conway Grand Hotel North Conway
North Conway Grand Hotel Hotel North Conway

North Conway Grand Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Stayed 2 nights in Feb 2025

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was ok until housekeeper told us to change our own garbage and our own trash . We had no problem doing but when we ask for new towels she told us to call front desk. I left msg for head of housekeeping department. No one call. I left a makeup bag talk to manager from front desk who guaranteed a call back is been a week.
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Would not book again

I would not stay at this hotel again. If you are looking for an affordable option and have kids it is okay. The staff wasn’t always friendly, the room had half a roll of toilet paper left when I checked in, without any extra rolls in the room. The pool closed the second day of my stay and remained closed. I picked the hotel for the indoor pool and the proximity to shops. and that was a reason I picked the hotel. The ice machine was broken. Each of these incidents had signs “sorry for the inconvenience.” The beds are very uncomfortable and it looks like they haven’t put any money into the hotel for awhile. The walls are very thin.
Stayed 3 nights in Mar 2025

10/10 Excellent

Civyam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is great, right at the center of everything. Hotel is nice and clean. Will stay again.
Stayed 3 nights in Feb 2025

6/10 Okay

Tomi

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I’ve been there almost 8 years ago, and nothing changed, the property looks quite outdated.
Stayed 2 nights in Feb 2025

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We fun staying at your hotel. The only thing was the hot tub was not inside the hotel. My husband thought is warm not hot. The other thing that went downhill we had breakfast in your dining room. They used to have eggs cooked not eggs came out of powder. The rest was wonderful!
Stayed 2 nights in Feb 2025

8/10 Good

Emilie

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Melissa

Stayed 2 nights in Feb 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Mistt

Travelled with family, Travelled with partner
Disliked: Cleanliness
My card was double charged and when I tried to find out what happened they had no idea and took awhile to get the problem fixed which left us with very lottle money for the rest of our vacation and wasn’t even giving so much as an apology for it happening
Stayed 2 nights in Feb 2025

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Lindsay

Stayed 2 nights in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Richard

Travelled with partner
Liked: Cleanliness, staff & service
If you are looking for a peaceful environment this was not the place. Vacation week a bad choice as kids were everywhere and you couldn't enjoy the hot tub or pool. Bar area doesn't open until 5pm, so if you come back from skiing and want to relax in the lounge it ISN'T going to happen. Place had electrical issues, and everyone had to leave hotel. No electricity in our room for hours. Won't be back as will try another place on our next visit. IF you have kids this is the place to be as everything was geared towards them and not guest without kids. Great family place not a couples place, recommend looking at other choices in the area maybe geared towards adults only.
Stayed 2 nights in Feb 2025

6/10 Okay

Debbie

Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Steve

Stayed 2 nights in Feb 2025

8/10 Good

Patrick

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Need coffee station during the whole day
Stayed 3 nights in Feb 2025

6/10 Okay

Nicholas

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Luxi

Stayed 3 nights in Feb 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was lovely but beds were a bit too firm. Very child friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 2 nights in Feb 2025

8/10 Good

Shavalsia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heated pool was not so heated by the second night of our stay. Besides the pool heating issue the resort and service were amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025