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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Desk, blackout curtains, iron/ironing board, free WiFi
Pool
Reception
Free daily buffet breakfast
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
1567 White Mountain Hwy, North Conway, NH, 03860
  • Settlers' Green Outlet Village
    ‪8 min walk‬
  • Kahuna Laguna
    ‪4 min drive‬
  • Conway Scenic Railway
    ‪6 min drive‬
  • Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(29 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quality Inn

Mountain North Conway hotel connected to a shopping centre, a quick walk to Settlers' Green Outlet Village
Along with a 24-hour business centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Quality Inn offers 70 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at Quality Inn. During your stay, you'll be connected to a shopping centre and just a quick walk from Settlers' Green Outlet Village. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a 24-hour business centre and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Settlers' Green Outlet Village and a 2-minute drive from Pirate's Cove Adventure Mini Golf
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn. Self parking is free.

This North Conway hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mt. Washington Valley Inn
Mt. Washington Valley Inn North Conway
Mt. Washington Valley North Conway
Quality Inn North Conway
Quality North Conway
Quality Inn Hotel
Quality Inn North Conway
Quality Inn Hotel North Conway

Quality Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 283 out of 1002 reviews
Rating 8 - Good. 366 out of 1002 reviews
Rating 6 - Okay. 178 out of 1002 reviews
Rating 4 - Poor. 112 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

john

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff and ownership are amazing.Super helpful and friendly
Stayed 1 night in Jun 2025

6/10 Okay

Fiona

Travelled with family, Travelled with family and small children
Liked: Staff & service
Nice people working there but the hotel is very old and could use a lot of work. Doors are hard to open, lots of wear and tear on items. Parking lot was full of random pallets and pot holes.
Stayed 2 nights in May 2025

10/10 Excellent

Sergio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Alyssa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a decent amount of mold in the bathroom. The hallways & room itself smelled like marijuana. The windows did not have screens on them.
Stayed 1 night in May 2025

8/10 Good

T., Bethel

Travelled with partner
Liked: Amenities
It was very close to all the shops and walking distance to the restaurants.
Stayed 1 night in May 2025

6/10 Okay

Kaitlin

Stayed 1 night in May 2025

2/10 Terrible

Betty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was horrible pool was cold even though it was suppose to be heated breakfast was cold and beds are horrible and if you wanted fresh towels you had to leave dirty outside and they leave clean outside door unsanitary overall disappointed
Stayed 3 nights in May 2025

10/10 Excellent

Faith

Stayed 1 night in May 2025

8/10 Good

Paula

Travelled with family
Hotel very clean.staff very friendly . Great location
Stayed 2 nights in May 2025

2/10 Terrible

Emily

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Star — Disappointing Stay, Would Not Recommend

I rarely leave bad reviews, but my stay at the Quality Inn was frustrating enough that I feel compelled to warn others. From the moment I checked in, the experience was below expectations. The front desk staff seemed disinterested and rushed through the process without even a smile. The room was outdated, and cleanliness clearly wasn’t a priority. There were stains on the carpet, the bathroom had mold in the corners of the tub, and the bedding didn’t look or smell freshly laundered. The “free breakfast” was barely edible — cold eggs, stale pastries, and watery coffee. Noise was also a major issue. I could hear every step and conversation from the hallway and the room above me. Walls felt paper thin, and I barely got any sleep. For the price, I expected at least a clean and comfortable place to rest. Unfortunately, the Quality Inn did not deliver either. I won’t be returning.
Stayed 3 nights in May 2025

8/10 Good

Dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were very accommodating and helpful. Breakfast was offered from 7-10 in the lobby, but we slept in and didn't take part in it. We did enjoy the coffee station after breakfast hours though. The room was acceptable and very clean and the price was right for our budget and this last minute trip. It did look like the hotel was undergoing some construction upgrades, but that didn't affect any aspect of our stay or contribute to noise during our sleeping hours.
Stayed 2 nights in May 2025

10/10 Excellent

Kenneth

Liked: Staff & service
Clean
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Travelled with family
Check in was fast and easy. The clerk was excellent and friendly. The property is showing its age, though it is clean
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice, clean and convenient for us. Breakfast was adequate and coffee strong. Only complaints are, upon check in we were given instructions to leave our dirty towels and trash outside our door and they would be removed and replaced. This did not happen. Other than that our stay was fine.
Stayed 2 nights in May 2025

4/10 Poor

Samantha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures on the booking website is deceptive
Stayed 2 nights in May 2025

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here since the Marathon was in town. Very old hotel but seems like undergoing renovations. My bathroom had a lot to be desired and smelled bad all the time.
Stayed 2 nights in May 2025

8/10 Good

Lise-Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and friendly. Rooms were clean, beds comfortable. I rated it a 4 because the room we were given was not as pictured in the reservation photo of the room I reserved. Also, they are undergoing renovations, and we were told at the time of check-in, if we wanted to have breakfast, it was continental style. A tray was available in our room if we chose to bring it down and help ourselves and return to our room to eat. We were slightly disappointed, as we have stayed here before and enjoyed the breakfast they offered. However, it would not deter us from staying again. I would recommend this hotel, rates are great, staff are very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Brenda

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
Property is on construction, when I go to take a shower is no working and I need to move to another room then the bed is very hard not good to sleep..very bad service..
Stayed 2 nights in May 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property lobby was under repair when we checked in but other than that check in was a breeze. The pool water temperature was excellent, our king bed room was very spacious with fridge, microwave, and a table with two chairs everything was very clean. We would definitely come back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Paul Fontes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the mountains
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is well maintained despite its age; there is ongoing upgrades being made. the staff, Raine, and services are excellent
Stayed 2 nights in Apr 2025

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025