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Caistor Hall

3.0 star property

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Photo gallery for Caistor Hall

Exterior
Superior Double Room | Individually decorated, individually furnished, iron/ironing board
Exterior
40-inch Smart TV with digital channels, TV
Superior Double Room | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Stoke Road, Norwich, England, NR14 8QN
  • Place, High Ash Farm
    ‪3 min drive‬
  • Place, Dunston Hall
    ‪4 min drive‬
  • Place, University of East Anglia
    ‪8 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, 1 Double or 2 Single Beds

Individually decorated, individually furnished, iron/ironing board

Standard Double Room, 1 Double or 2 Single Beds

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed, Garden View

Deluxe Double Room, 1 Double Bed, Garden View | Individually decorated, individually furnished, iron/ironing board

Deluxe Double Room, 1 Double Bed, Garden View

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Individually decorated, individually furnished, iron/ironing board

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Caistor Hall

Hotel in Norwich with free breakfast and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free English breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a garden and a banquet hall.
Caistor Hall offers 19 accommodations with complimentary bottles of water and a hairdryer. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Caistor Hall. During your stay, you'll be within walking distance of High Ash Farm. Free breakfast, free WiFi in public areas and free self-parking are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include conference space, a terrace and coffee/tea in a common area
  • Just a 4-minute drive from Norfolk Broads and a few minutes from High Ash Farm
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 75 square feet (7 square metres) and includes conference space. Caistor Hall also features a terrace, a garden, and coffee/tea in common area. Self parking is free.

This 3-star Norwich hotel is smoke free.

Guests are served a free English breakfast daily from 7:00 AM to 9:30 AM.
Caistor Hall has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Family friendly

  • High chair

Guest services

  • Housekeeping (daily)

Business services

  • 75 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 August to 27 August:
  • One of the dining venues
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue
  • Meeting facilities
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Restaurant

Access methods

Host will greet you

Pets

  • Pets: GBP 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property does not have a front desk. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Caistor Hall Hotel
Caistor Hall Norwich
Caistor Hall Hotel Norwich

Caistor Hall Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 84 out of 113 reviews
Rating 8 - Good. 17 out of 113 reviews
Rating 6 - Okay. 8 out of 113 reviews
Rating 4 - Poor. 3 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Pat

Liked: Cleanliness, property conditions & facilities, room comfort
Had to ask for assistance to get TV working. Tea bags milk and toiletries in room more for single occupancy so had to ask for more - no problem though. Beautiful venue and stylish room. Friendly service at breakfast,
Stayed 1 night in Oct 2025

10/10 Excellent

Lee

Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

6/10 Okay

Janine

Liked: Staff & service
Disliked: Property conditions & facilities
Ver
Stayed 1 night in Sep 2025

6/10 Okay

Karly

Business traveller
Liked: Cleanliness

Ok

Very disappointing that the restaurant was closed and was not informed at the time of booking. Email notification just before stay advised of closure in previous month. On arrival there were marketing banners detailing new restaurant now open. It wasn’t. Hotel is nice but needs some love and upgrading to cosmetic appearance.
Stayed 2 nights in Sep 2025

10/10 Excellent

James, Ely

Stayed 1 night in Aug 2025

10/10 Excellent

Callum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Stayed here before and will be staying again for sure! Great place with really friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service

It's the people (for me) that make a place. Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience. We felt right at home, it's posh but without airs & graces, perfect. Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right). I think this hotel is a fantastic place for an event, a weekend stay or dinner at the Michelin star restaurant (we didn't on this occasion but if I can get a booking it's on the cards). Massive thanks to all the staff there, made us feel very welcome and we had a lovely stay. 🙏😎🙏 Our room was good, bed was very comfy and we slept well. Breakfast, which was included, was of a very high standard, plenty of options for all tastes. The grounds were amazing (the stunning weather helped!), we would go back in a heartbeat, really loved it here. WiFi is available, plenty of parking, 10 ish minutes from the heart of Norwich.
Stayed 2 nights in Aug 2025

6/10 Okay

David

Developing hall, a bit hit and miss but full of old charm !
Stayed 1 night in Aug 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsty, St albans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and the food was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting. It was another very warm day but there are plenty of shady spots on the terrace where you can sit with a cool drink and enjoy the very spacious gardens. It’s a small hotel which gives it its own intimate vibe. The rooms are nicely decorated. We had a standard room which had a four poster bed. It’s an old building so the floor was a little uneven. Not a problem once you realise you don’t have vertigo! The room was clean and comfortable. The bed was lovely with a very comfortable mattress and lovely fluffy pillows. It was a very hot day and the fan in the room didn’t really move the air much, be we came prepared with our own so we were able to be comfortable. We dined in Mark Poynton’s newly awarded Michelin Star restaurant. The food and flight of wines were divine and the staff were very knowledgeable, attentive but not intrusive. They worked hard but very clearly enjoying themselves.
Stayed 1 night in Jul 2025

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely grounds and a nice stay

We had a pleasant stay for one night at Caistor Hall. Staff were very friendly, Grounds were lovely and dinner was decent. Breakfast was tasty and good choice for a vegetarian. Room had creaky floorboards and a little too warm and bathroom was very small, shower started to drip water at 3am for about a minute which woke me up and I had trouble getting back to sleep but overall it was a very nice stay and I would return.
Stayed 1 night in May 2025

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was great, lovely quiet location and staff were very helpful. Having the suite was a real treat although a shelf or platform by the freestanding bath and extra toiletries would have been nice. The property is ideal for an exclusive break but looking a bit tired in places, they could make much more of the gardens, which looked rather unkept, but perhaps the time of year was a factor. Unfortunately the fine dining options were not available, which for a bank holiday weekend was dissappointing. Still had a lovely stay and would recommend
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
We stayed at Caistor Hall as we were going to a wedding reception nearby. We received a warm welcome when we checked in. The room itself was very large with a good modern bathroom, although to get the shower at a reasonable temperature was a work of art - you need to be patient that the hot water will eventually come! The decor is a little old fashioned but in keeping with the building. Breakfast, included in the room rate, was excellent with a good choice available. We would definitely stay here again if we needed a hotel close to Norwich.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Slightly understaffed we thought. Staff were very pleasant and exceptionally well trained in service and knowledge of menu’s. Breakfast was cooked to order which is always a good sign. Some areas, like windows, were dirty, but hotel was clean. Main areas were well decorated. Bedrooms less so with signs of wear and tear.
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DRB Ventures Limited

Stayed 1 night in Mar 2025

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You should pick this one, great place to stay

Lovely place, a rural retreat, but close to Norwich and the A47. Excellent staff and service. Very good food and we didn't have time to be more adventurous, but I'll be back! Competitive price too!
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

Really nice place to stay. We never had dinner there (attended a party elsewhere), but wish we had! Breakfast was excellent, served by a lovely lady, who was very friendly, & after I enquired, told us the history of the house. Would certainly stay again!!
Stayed 1 night in Feb 2025