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Holiday Inn Express Norwich by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Norwich by IHG

Lobby sitting area
Desk, blackout curtains, soundproofing, iron/ironing board
Exterior
Reception
Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Drayton High Rd, Norwich, England, NR6 5DU
  • Place, David Lloyd Leisure
    ‪1 min walk‬
  • Place, Hellesdon Hospital
    ‪19 min walk‬
  • Place, Wensum Park
    ‪4 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast) | Room amenity

Standard Room, 1 Queen Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(23 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (with Free Hot Breakfast)

Desk, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

Shower, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible (with Free Hot Breakfast)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior
Holiday Inn Norwich City by IHG
Norwich
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,005 reviews
The price is €84
includes taxes & fees
10 May - 11 May
Holiday Inn Norwich City by IHG

About this property

Holiday Inn Express Norwich by IHG

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and conference space.
Holiday Inn Express Norwich by IHG offers 78 accommodations with coffee/tea makers and a hairdryer. LED televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Holiday Inn Express Norwich by IHG, you're just a quick walk from David Lloyd Leisure. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a meeting room, conference space and laundry facilities
  • Just a 5-minute drive from University of East Anglia and a few minutes from Norfolk Broads
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Express Norwich by IHG. For a fee, parking is available.

This 3-star Norwich hotel is smoke free.

Guests are served a free continental breakfast daily.
Great Room – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 269 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 5.00 per night
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Norwich
Holiday Inn Express Norwich
Norwich Holiday Inn Express
Holiday Inn Express Norwich Hotel Norwich
Holiday Inn Express Norwich Hotel
Inn Express Norwich Hotel
Holiday Inn Express Norwich
Express Norwich By Ihg Norwich
Holiday Inn Express Norwich by IHG Hotel
Holiday Inn Express Norwich an IHG Hotel
Holiday Inn Express Norwich by IHG Norwich
Holiday Inn Express Norwich by IHG Hotel Norwich

Holiday Inn Express Norwich by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 315 out of 820 reviews
Rating 8 - Good. 300 out of 820 reviews
Rating 6 - Okay. 113 out of 820 reviews
Rating 4 - Poor. 55 out of 820 reviews
Rating 2 - Terrible. 37 out of 820 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Harriet

Stayed 1 night in Jan 2026

10/10 Excellent

Talbot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent breakfast sausage & bacon and a wide selection of fruit and cereals. Clean and tidy room.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay
Stayed 1 night in Jan 2026

2/10 Terrible

Victoria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The noise at night, thumping, shouting no soundproofing, rock hard bed, air con not working and the worst thing mould in shower and all round the soaking wet windows that you can’t open! Absolutely disgusting!
Stayed 1 night in Jan 2026

4/10 Poor

David

Disliked: Amenities, property conditions & facilities
The room was freezing and slept in our clothes as we were a late arrival and room would not warm up.
Stayed 1 night in Dec 2025

8/10 Good

MARINUS

Liked: Amenities
Nice breakfast staff friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice 2 night stay. Rooms comfortable and clean. Staff friendly. Breakfast good with gluten free options. Good location close to bus stop for regular bus service into town.
Stayed 1 night in Dec 2025

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The toilet got stuck & constantly ran, complained to reception but no body came to fix it, kept me awake most of the night. Would of gone back down to reception but was to tired
Stayed 1 night in Oct 2025

10/10 Excellent

Yali

Liked: Cleanliness, staff & service, amenities
Nice staffs
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Lewis

Travelled with group
Liked: Cleanliness, staff & service, amenities
Comfy beds, breakfast was good, quiet sleep - no noise from outside or inside hotel - would stay again
Stayed 1 night in Dec 2025

8/10 Good

daniel

Business traveller
Stayed 1 night in Dec 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities
Staff were lovely. Room and en-suite were clean, good towels, queen bed. Breakfast was fine. This is a budget hotel and was of a good standard. But sadly not great to be woken by a loud voice and booming music at 6am from the spinning class at the private sports club gym club adjoining the building.
Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities
Friendly staff, lovely and clean, well lit car park and decent breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Perfect for what I needed
Stayed 2 nights in Nov 2025

8/10 Good

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

darren

Stayed 1 night in Nov 2025

10/10 Excellent

Tolulope

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming environment
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy room... Great all you can eat breakfast
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary

Stayed 1 night in Nov 2025

10/10 Excellent

OLUWASEYI

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was well put together. The room was nice and neat. Breakfast was great as well. Staff was veey helpful and responsive
Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities
Lovely hotel friendly staff great breakfast clean and tidy
Stayed 1 night in Nov 2025

10/10 Excellent

Mrs Sue

Liked: Cleanliness, staff & service, amenities
Great value for money……..
Stayed 1 night in Nov 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes the room was clean. The staff freindly. BREAKFAST very good. The bar was good Apart from no diet coke served or any diet drinks. Told they had mushroom soup. When the soup it was chicken soup. I hate chicken.
Stayed 2 nights in Nov 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best welcome ever - every single member of their staff is friendly, kind and make staying here a pleasure.
Stayed 5 nights in Oct 2025