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Holiday Inn Norwich by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Norwich by IHG

Daily full breakfast (GBP 16.95 per person)
Exterior
Terrace/patio
Point of interest
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Room service
  • Gym

Explore the area

View in a map
Ipswich Road, Norwich, England, NR4 6EP
  • Carrow Road Stadium
    ‪5 min drive‬
  • University of East Anglia
    ‪6 min drive‬
  • Norwich Cathedral
    ‪7 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(17 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds

  • 12 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(11 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

7.8 out of 10
Good
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Double Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Norwich by IHG

Hotel with a full-service spa, near Norwich Theatre Royal
A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Holiday Inn Norwich by IHG offers 119 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Norwich by IHG. During your stay, you're just a quick walk from Danby Wood. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, facials or manicures and pedicures at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Norwich Theatre Royal and 6 minutes from The Forum
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Norwich by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 212 square feet (20 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the business-friendly Holiday Inn Norwich by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Norwich hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Junction Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junction Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 212 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich

Holiday Inn Norwich by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 352 out of 853 reviews
Rating 8 - Good. 351 out of 853 reviews
Rating 6 - Okay. 102 out of 853 reviews
Rating 4 - Poor. 30 out of 853 reviews
Rating 2 - Terrible. 18 out of 853 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Avril

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay and good breakfast We were not aware that because of the layout of the building there was no lift to our room. Staff helpful particularly James in the restaurant / bar.
Stayed 2 nights in May 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Really disappointing to find they didn’t have a lift. Also requested an accessible room as requested and we had to manage stairs with baggage. Crazy scenes around dining also because of coach trips. Unable to sit at a proper table as the tables were marked reserved from the early morning. The food we wanted to order was not available either. Breakfast was excellent though. Lots of choices. Really disappointing stay overall.
Stayed 3 nights in May 2025

6/10 Okay

Joel

Travelled with family
Liked: Cleanliness, amenities
We opted for the premium room upgrade. This gives you a complementary fridge with 2 pepsi max, a can of water, some crisps and a crunchy chocolate bar. The room had a great view of some broken exercise bikes and some bins. The bed wasn't that comfortable and the bathroom was so large you wouldn't be able to swing a mouse. Not sure how some people would even be able to close the door to access the shower as the door goes inwards towards the toilet. Apart from the disappointment of a premium room being in my view a lower standard than your average 2 star hotel. We was happy with the friendly staff. The hotel location and facilities and the breakfast was great. We didn't complain about the uncomfortable mattress as we only stayed one night and wouldn't stay again.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, room comfort

Ancient TVs

You need to update the ancient tv’s in the rooms. Trying to play split screen Call of Duty on the hotel room screen was difficult.
Stayed 1 night in May 2025

10/10 Excellent

Greg, Berkhamsted

Liked: Cleanliness, staff & service, property conditions & facilities
good breakfast quality. All good.
Stayed 1 night in May 2025

10/10 Excellent

nicolas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very please with the stay all was very good
Stayed 1 night in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service
Only item I did not like were no pathways around hotel
Stayed 3 nights in May 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay here. Good bar, food and friendly staff
Stayed 2 nights in Apr 2025

8/10 Good

Stanley

Stayed 2 nights in May 2025

10/10 Excellent

Ancea

Stayed 2 nights in May 2025

10/10 Excellent

Coralie

Stayed 1 night in May 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ll be spending a lot of time here.

Always enjoy it, friendly service and great check-in.
Stayed 1 night in May 2025

6/10 Okay

Zeeshan

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Merril

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

We had a one night stay. The beds were comfortable and the water was hot and powerful. The bathroom was a bit snugbut im.not complaining. The stay was great value for money. It included dinner and breakfast. Not corden bleu but certainly enjoyable
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, easy booking and checking in and out
Stayed 1 night in Apr 2025

4/10 Poor

Francis, Onaway

Travelled with family
Disliked: Property conditions & facilities
I reserved a premium room because we were staying 3 days and wanted to be comfortable. The premium rooms were one floor down, no elevator. I walk with a cane and have a heart condition and therefore cannot do steps. The hotel should have premium rooms available on the main level so people like me can enjoy the premium rooms also. Very disappointed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay, staff at check in and for meals couldn’t have been more friendly. Wouldn’t hesitate in staying again. The dinner, bed and breakfast package is also extremely good value.
Stayed 1 night in Apr 2025

6/10 Okay

ZAKARIA

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Duncan

Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great value for money room
Stayed 2 nights in Apr 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Apr 2025

10/10 Excellent

Nisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Holiday Inn we have stayed at with great spa facilities including swimming, sauna, steam and jacuzzi. Also catered for gluten free, vegan and vegetarian options in breakfast and dining options. Decent breakfast with nice smoothies! We booked a premium room so had complimentary mini bar replenished everyday with free water, chocolates, crisps and pepsi. My daughter enjoyed playing in the kids area with table football, jengha and 4 in a row! Staff were very helpful and nice too. Special thanks to Laura who was more than happy to help with a smile always! Great experience and would definitely visit again!
Stayed 4 nights in Apr 2025