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Holiday Inn Norwich by IHG

Property class: 4

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Photo gallery for Holiday Inn Norwich by IHG

A gym with treadmills, exercise bikes, and weight machines.
A hot tub with metal railings, surrounded by frosted glass windows and a tiled floor.
A historic building with a large arched entrance, a turret, and a stone facade.
A hotel reception area with a counter, a seating area, and a dining space.
Unclassified image, 5 of 107, button

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Ipswich Road, Norwich, England, NR4 6EP
  • Place, Danby Wood
    ‪1 min walk‬
  • Place, Marston Marshes
    ‪16 min walk‬
  • Place, University of East Anglia
    ‪7 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

A modern bathroom with a shower, toilet, and sink.

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room

A bed with white bedding and pillows against a brown headboard.

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A bed with white bedding and pillows against a brown headboard.

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

A bathroom with a double sink, a shower, and a towel rack.

Standard Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(12 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed with Sofa bed

A bed with white bedding and pillows against a brown headboard.

Premium Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room

A bed with white bedding and pillows against a brown headboard.

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed

A bed with white bedding and pillows against a brown headboard.

Premium Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

A bed with white bedding and pillows against a brown headboard.

Standard Room, Multiple Beds

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A bed with white bedding and pillows against a brown headboard.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A bed with white bedding and pillows against a brown headboard.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A bathroom with a double sink, a shower, and a towel rack.

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(17 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

A bed with white bedding and pillows against a brown headboard.

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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  • Free Wi-Fi
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4.0 out of 5, Very good, 858 reviews
The price is €83
includes taxes & fees
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About this property

Holiday Inn Norwich by IHG

A full-service spa, an indoor pool and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Holiday Inn Norwich by IHG offers 119 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Norwich by IHG. During your stay, you're just a quick walk from Danby Wood. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, facials or manicures and pedicures at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Norwich Theatre Royal and 6 minutes from The Forum
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Norwich by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 212 square feet (20 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the business-friendly Holiday Inn Norwich by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Norwich hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Junction Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Junction Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 212 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel NORWICH
Holiday Inn NORWICH
NORWICH Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel
Holiday Inn Norwich
Holiday Norwich By Ihg Norwich
Holiday Inn Norwich by IHG Hotel
Holiday Inn Norwich an IHG Hotel
Holiday Inn Norwich by IHG Norwich
Holiday Inn Norwich by IHG Hotel Norwich

Holiday Inn Norwich by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 392 out of 928 reviews
Rating 8 - Good. 370 out of 928 reviews
Rating 6 - Okay. 114 out of 928 reviews
Rating 4 - Poor. 31 out of 928 reviews
Rating 2 - Terrible. 21 out of 928 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here 2 years ago nothing has changed which is good. Great location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel met our needs + nice being able to use health club facilities.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay. The staff so friendly and hospitable. The food (breakfast & main meals) really good. Would stay again if back in the area
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean and hood amenities. Would have appreciated having a room at ground level as my wife has mobility issues and difficulty climbing and depending stairs.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Mohantha

Liked: Staff & service, amenities
Does what it said on the tin. Easy access location. Drive into the city centre for breakfast. All good Dated hotel. No frills. But a good nights sleep
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super staff, will continue to stay here always a nice place
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, amenities
Staff were very courteous. Room was spotless. Great facilities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Only issue is the car park needs resurfacing and bays marked properly
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
The room was spotless. Friendly staff. Restaurant and food was fantastic.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds pool available, food offering very adequate
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here about 20 times now. Perfect for business
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay here, really nice great food
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Room was spotless and bathroom had fairly new fittings. Staff friendly. Breakfast really good as well as an evening meal at the hotel. Plenty of parking and half hourly bus into city centre a very short walk in Hall Road. Nice hot recently renewed sauna and steam with a pool ideal for a leisurely swim.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast and dinner options are great with lots of choices. Good bar area with large screen. Super friendly staff
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

edward

Liked: Staff & service
Disliked: Property conditions & facilities
The location is very convenient for a night south of Norwich with a drive south ahead of us in the morning.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay, would stay again.

Very comfortable, clean & very friendly & helpful staff. Breakfast was good and location good.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff, easy booking and checking in and out
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Steve

Liked: Staff & service
Disliked: Room comfort
Lovely staff, awesome breakfast, gym and swimming pool were closed which was a major disappointment as this was the reason we booked this hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay here
Stayed 1 night in Mar 2025
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
The room was cleaned daily and coffee/sugar etc was restocked. Also extra coffees left upon request.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Norwich centre, large car park, great reception area and bar and restaurant. Great stay, I will be back.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and speedy check in and great breakfast
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Hardeep

Liked: Cleanliness, amenities, property conditions & facilities
Lovely warm welcome, unfortunately can not remember her name smiling, welcoming, polite and very professional.
Stayed 1 night in Feb 2026