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Holiday Inn Norwich by IHG

Property class: 3

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Photo gallery for Holiday Inn Norwich by IHG

A hotel room with two beds, a desk, a chair, and a television.
A hotel room with a grey sofa, a wooden coffee table, a framed picture on the wall, and a window with curtains.
A hotel room with a bed, a desk with a chair, a television, a coffee machine, and a large window with a view.
A hotel reception area with two computer workstations, each with a monitor, keyboard, and chair.
A hotel room with a desk, a chair, a lamp, a mirror, and an air conditioning unit.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
10 Laura Blvd, Norwich, CT, 06360
  • Place, Norwich Golf Course
    ‪3 min drive‬
  • Place, Mohegan Sun Casino
    ‪5 min drive‬
  • Place, Mohegan Sun Arena
    ‪5 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a desk, a television, a sofa, and a red accent wall.

Premium Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a television.

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(103 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a computer, a coffee maker, a television, and a chair.

Standard Room, 1 King Bed

7.8 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony

A hotel room with a bed, two bedside lamps, a nightstand, a dresser, a television, and a framed picture on the wall.

Standard Room, 1 King Bed, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a bed, a desk with a computer, a chair, and a television.

Standard Room

7.8 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

A hotel room with a large bed, two bedside lamps, a chair, a small table, and a view of a tennis court through the window.

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a lamp, a television, and a door leading to another room.

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

A hotel room with a large bed, two bedside tables with lamps, a desk with a television and coffee maker, and a chair.

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk, a chair, and a large window.

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Holiday Inn Norwich by IHG

This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. Free WiFi in public areas, free self parking and a free casino shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Holiday Inn Norwich by IHG offers 135 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Norwich by IHG. During your stay, you'll be close to Mohegan Sun Casino. Features include free WiFi in public areas, free self-parking and a free casino shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Rendezvous Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 7 minutes by car from Mohegan Sun Casino and 7 minutes from Mohegan Sun Arena
  • Free casino shuttle service
Holiday Inn Norwich by IHG offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 12000 square feet (1115 square metres) and includes a conference centre. The business-friendly Holiday Inn Norwich by IHG also features a vending machine, a garden, and coffee/tea in common area. Free self parking is available.

This 3-star Norwich hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Rendezvous Restaurant – This restaurant specialises in American cuisine and only serves breakfast.
Scorzz Sports Bar – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Rendezvous Restaurant
  • Scorzz Sports Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1978
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel

Holiday Inn Norwich by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 421 out of 1006 reviews
Rating 8 - Good. 210 out of 1006 reviews
Rating 6 - Okay. 167 out of 1006 reviews
Rating 4 - Poor. 98 out of 1006 reviews
Rating 2 - Terrible. 110 out of 1006 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Yanhua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast, good restaurant, friendly staff
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice quiet room.
Stayed 1 night in May 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay nice shuttle to the casino
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out were very easy. Having a shuttle to the casino was very convenient.
Stayed 1 night in May 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Bar food and breakfast were really good. Had a nice stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service
We can’t wait to go back, We think this was a great hotel when we go to the casino. Great staff and front desk.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay and thank you for your services.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean facility and room. Got a great night sleep too!! Looking forward to using the casino shuttle on the next stay. Thanks for a great experience.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and was good
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
It’s was very nice and clean ! Staff were super friendly !
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle from the hotel to the casino was excellent!! Will stay again !
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. The Casino Shuttle was a very nice perk of staying here.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a good value for our one night stay compared to the other hotels in the same area that were more expensive. The staff were very friendly and checked in to see if we needed anything. There is a restaurant and bar onsite which was nice. The hotel needs an update as the decor is outdated but the room was clean and the bed was comfortable. Located close to Mohegan Sun Casino.
Stayed 1 night in May 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Room clean, convenient location.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind, location and shuttle were excellent. The room was clean yet it had a deep foul odor. The coffee pot leaked, the tub was cracked and wouldn’t drain properly - it just really needs to be replaced.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Jason

Liked: Staff & service
Adequate accommodations opposed to the price of the casinos would stay again for a quick getaway 8 min drive to Mohegan and the shuttle service runs regular on weekends
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Tyesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant bar closed before the normal time. The gym was upgraded but very tiny. Staff was nice. I would book again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Hilda V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay will definitely come back
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stated here for one night to go visit casino. The included breakfast was nice. The fact that there was a swimming pool indoors was nice although I did not use it. Friendly staff, clean place, comfortable bed and linens and duvet. Bathroom was tiny but clean. Not a bad place at all!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness
Friendly staff
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Nadine

Very dated
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Janice

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel seemed clean enough, but desperately needs to be updated
Stayed 2 nights in May 2026
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Clean, nice amenities, quiet
Stayed 2 nights in Dec 2025