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Sheraton Novi Sad

4.0 star property

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Photo gallery for Sheraton Novi Sad

Body treatments, body wraps, body scrubs, facials
Superior Room, 1 Double Bed | Restaurant
Junior Suite, 1 Bedroom | Mountain view
Reception hall
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Pet-friendly
  • Gym

Explore the area

Map
Polgar Adrasa 1, Novi Sad, 21000
  • Serbian National Theatre
    ‪3 min drive‬
  • Freedom Square
    ‪3 min drive‬
  • Petrovaradin Fortress
    ‪5 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Restaurant

Superior Room, 1 Double Bed

  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room | 48-inch flat-screen TV with digital channels, TV

Presidential Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Double Bed

Signature Suite, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Signature Suite, 1 Double Bed

  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Double Bed

  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Sheraton Novi Sad

Hotel in Novi Sad with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Novi Sad offers 150 air-conditioned accommodations with minibars and laptop-compatible safes. 48-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Novi Sad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SHINE SPA. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Novi Sad. During your stay, you're just a quick walk from Cathedral - St. Mary. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with massages, body treatments or body wraps at SHINE SPA
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 9 minutes on foot from Cathedral - St. Mary and a 3-minute drive from Serbian National Theatre
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Sheraton Novi Sad offers its guests a full-service spa and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. The business-friendly Sheraton Novi Sad also features spa services, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Novi Sad hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 6 AM to 11 AM.
Sheraton Novi Sad has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

Bosnian, Croatian, English, French, German, Hebrew, Hungarian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (EUR 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10:30 AM on weekdays and 6 AM to 11 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Cot (surcharge)
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 8 April 2025 to 31 May 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Airport shuttle fee: EUR 85 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 15.00 per day
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton Novi Sad offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sheraton Novi Sad Hotel
Sheraton Novi Sad Hotel
Sheraton Novi Sad Novi Sad
Sheraton Novi Sad Hotel Novi Sad

Sheraton Novi Sad Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 156 out of 190 reviews
Rating 8 - Good. 19 out of 190 reviews
Rating 6 - Okay. 9 out of 190 reviews
Rating 4 - Poor. 2 out of 190 reviews
Rating 2 - Terrible. 4 out of 190 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

And relax

Clean, comfy and recommended to all. Didn’t get to use all the facilities due to timing commitments, but will most certainly stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Pertti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Stayed 4 nights in Dec 2024

10/10 Excellent

Ken E.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

zoran

Stayed 1 night in Nov 2024

10/10 Excellent

Tsahi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Manoj

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Good location and very quiet
Stayed 2 nights in Oct 2024

6/10 Okay

Dragomir

Business traveller
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 1 night in Oct 2024

10/10 Excellent

Dzeni, Smithtown

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay but excellent hotel, breakfast and choice of dinner 5 ⭐️
Stayed 1 night in Oct 2024

6/10 Okay

Nemanja

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Tsahi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Alexandra

Stayed 5 nights in Aug 2024

10/10 Excellent

Gary

Stayed 4 nights in Aug 2024

8/10 Good

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all the hotel was very good. Yes it's a short drive to the mall or train station but if you want to go outside for a cup of coffee or to dine there aren't any options.
Stayed 3 nights in Aug 2024

6/10 Okay

Prakash

Travelled with family
Liked: Staff & service, amenities
the spa was excellent, we had a good time using the facilities. bathroom sink was clogged, and there's a broken tile in the shower which was dangerously sharp.
Stayed 1 night in Aug 2024

10/10 Excellent

Guy

Stayed 4 nights in Jul 2024

10/10 Excellent

Leposava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is really friendly and welcoming to travelers. This is a super cool city where most people get around using bikes. It's got tons of great food and entertainment options and is extremely safe for those coming from outside Serbia. Highly recommend! Also, if you are booking with expedia, make sure you have the hotel contact expedia to confirm payment. We were charged initially because that info never made it to the hotel. Other than that both expedia and Sheraton NS made this an easy place to visit and stay. Oh and the spa was AMAZING!!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert, Clarks Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the hotel to recover from hip replacement therapy, so I was temporarily using a walker. The staff was amazing! Each and every one I met went out of their way to help me or to offer help, from the waitress at the breakfast buffet to housekeeping to the front desk. They helped me to change money in order to pay my hospital bill, escorted me to a local bank and back again, and ensured that everything went right despite a multitude of opportunities for it to go wrong. I most highly recommend the Sheraton Novi Sad.
Stayed 6 nights in Apr 2024

10/10 Excellent

rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay clean good food nice staff
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

absolutely recommend

Excellent hotel, great beds, excellent service
Stayed 3 nights in Feb 2024

8/10 Good

Aleksandar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Breakfast was good. Should have better coffee options. I was in suite and giant bathtub with no bubbles to put in which ducks. Had to fix my self the drain to kerp the water in a tub. Other then that it was great place.
Stayed 1 night in Feb 2024

10/10 Excellent

Jing

Stayed 4 nights in Dec 2023

8/10 Good

David

Stayed 6 nights in Dec 2023

4/10 Poor

Joanna

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I wrote requesting access to wifi, since booking done by my wife my member number not on booking. Despite emailing staff refused to provide wifi
Stayed 4 nights in Dec 2023