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Diplomat Hotel & Business Center

4.0 star property

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Photo gallery for Diplomat Hotel & Business Center

Interior detail
Sauna, hot tub, steam room, Turkish bath/hammam, body treatments
Indoor pool
2 restaurants, breakfast, lunch, dinner served; international cuisine
Senior Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

View in a map
29/1, D. Kunayev Street, Astana, 010000
  • Bayterek Tower
    ‪5 min walk‬
  • The US Embassy and the Consulate in Kazakhstan
    ‪4 min drive‬
  • Astana Arena
    ‪5 min drive‬
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, City View

Standard Room, 2 Single Beds, City View | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Standard Room, 2 Single Beds, City View

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite

  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Standard Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, City View

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Standard Room, City View

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite

Senior Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Senior Suite

  • 98 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Diplomat Hotel & Business Center

Family-friendly hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar.
Diplomat Hotel & Business Center offers 77 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets. 36-inch flat-screen televisions come with cable channels. Bathrooms include a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Bali SPA has 5 treatment rooms. Services include sports massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

During your stay at Diplomat Hotel & Business Center, you're just a quick walk from Kazakhstan Ministry of Foreign Affairs. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy international cuisine at La Terrazza, one of the property's 2 restaurants and 3 bars/lounges
  • Buffet breakfast offered for a fee
  • Take a swim in the indoor pool
  • Indulge with Swedish massages, facials or detox wraps at Bali SPA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Kazakhstan Ministry of Foreign Affairs and 8 minutes on foot from Bayterek Tower
  • Airport and train station pick-up shuttle service available for a fee
Diplomat Hotel & Business Center offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 721 square feet (67 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Diplomat Hotel & Business Center. An airport shuttle during limited hours and a train station pick-up service are available for a fee. Free self parking is available.

This 4-star Astana hotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
La Terrazza – This buffet restaurant specialises in international cuisine and serves breakfast, brunch and lunch.
El Gaucho – This restaurant specialises in Argentinean cuisine and serves lunch and dinner. Open daily.
DIP Lounge – This rooftop bar specialises in international cuisine and only serves dinner. Open selected days.
Lobby Bar – This lobby lounge specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Fresh Bar – This bar specialises in Asian cuisine and only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 10:00 AM to midnight
  • Train station pick-up shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Buffet breakfast available for a fee: KZT 2,500 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • DIP Lounge
  • El Gaucho
  • Fresh Bar
  • La Terrazza
  • Lobby Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (721 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Diplomat Hotel & Business Center

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KZT 2500 per person
  • Airport shuttle fee: KZT 6000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Diplomat Hotel & Business Center offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 13 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

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