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Crowne Plaza Suffern - Mahwah by IHG

3.5 star property

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Photo gallery for Crowne Plaza Suffern - Mahwah by IHG

Interior
Exterior
Exterior
Terrace/patio
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Gym

Explore the area

View in a map
3 Executive Blvd, Suffern, NY, 10901
  • Place, Lower Hudson Valley Challenger Learning Center
    ‪11 min walk‬
  • Place, Good Samaritan Hospital - Suffern
    ‪3 min drive‬
  • Place, Spook Rock Golf Course
    ‪3 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(64 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Room amenity

Club Room, 1 King Bed (Premium)

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Premium)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds (Premium)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Suffern - Mahwah by IHG

Suburban hotel with free local area shuttle and 24-hour fitness centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
Crowne Plaza Suffern - Mahwah by IHG offers 229 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Suffern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Crowne Plaza Suffern - Mahwah by IHG. During your stay, you'll be within walking distance of Lower Hudson Valley Challenger Learning Center. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Flagstone Restaurant
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from Rockland Community College and 7 minutes from Ramapo College of New Jersey
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 12 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 33000 square feet (3066 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Suffern - Mahwah by IHG. A free area shuttle within 3 miles is available. Self parking is free.

This 3.5-star Suffern hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Flagstone Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Koi Lounge – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flagstone Restaurant
  • Koi Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (33,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Lift (102 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern Mahwah an IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Suffern
Crowne Plaza Suffern - Mahwah by IHG Hotel Suffern

Crowne Plaza Suffern - Mahwah by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1004 reviews
Rating 8 - Good. 205 out of 1004 reviews
Rating 6 - Okay. 91 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Justina

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Mordy

Disliked: Staff & service
Used to stay at this hotel a lot would never go back there
Stayed 1 night in Aug 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2025

8/10 Good

Serhii

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean hotel. Comfortable beds.
Stayed 2 nights in Aug 2025

8/10 Good

yosef

Liked: Cleanliness, staff & service, property conditions & facilities
No cell phone service in rooms
Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I was visiting a relative in hospital and this hotel is about an eight minute or so drive from Good Samaritan hospital. Hotel itself is very nice, rooms are clean and attractive, bed was comfortable, staff were nice and dinner in the restaurant was very good. Waiter/bartender Chantal was great and very friendly. Hotel room price was reasonable. My only complaints are: 1. Bathroom had practically no space for toiletries. There was very little counter space so I had to keep my toiletries bag and flat iron in my luggage. I did like the makeup mirror attached to the wall though. 2. Breakfast was nothing special. It's a buffet with plenty of options to choose from, and a fresh omelette station but sausage links were hard and inedible after being in the chafing dish for awhile. We paid about $50.00 for two people who don't eat that much in the morning, so would have preferred the choice to order a la carte. We went to The Best Diner the next day and the breakfast was excellent. 3. Coffee in the lobby was cold every afternoon. I drink decaf and the coffee urn did not keep the coffee warm. The first day, I realized there was no microwave in my room to heat it up, so had to dump it. The next day, I found a microwave in the little market shop in the lobby, so I was able to heat it up. They should definitely pay attention to the coffee they offer guests all day and make sure it's nice and warm and fresh. Other than those few things, I liked the hotel and would stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ralph

Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, lovely staff , nice toiletries in bathroom
Stayed 1 night in Aug 2025

6/10 Okay

Lawrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Disapointed in quality of room and services

Big hotel with central atrium. Rooms are typical Holiday Inn. Bathrooms are very small. NO CARPET in bedrooms Bedding is average. Glass shower door is permanent so hard to gain access to controls only when in the shower Can hear guests above you. Food service- Breakfast is $21.95 each and buffet style with help - serves same food as a Holiday Inn with BIG COST. No lunch available and One entree selection for dinner. NO OTHER DINING AROUND HOTEL - have to order for delivery. Staff very accomodating. Not enought counter space in the bathroom for two people personal items. Closet is small.
Stayed 2 nights in Aug 2025

10/10 Excellent

Caula

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Stayed 5 nights in Aug 2025

10/10 Excellent

Marouen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025

10/10 Excellent

Justina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very … elegant
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Stayed 1 night in Aug 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy with my experience as a customer of your hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Reeya

Stayed 1 night in Jul 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, conveniently located, nice lobby area, room had a little dampness to it as felt on the sheets for some reason and bathroom sink small if two people get ready but for the most part everything was adequate in the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jamelah, New City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel right off the highway, and breakfast is really good! Clean, quiet and safe
Stayed 1 night in Jul 2025

8/10 Good

Mylene

Stayed 1 night in Jul 2025

10/10 Excellent

Yechiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Julius

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A plus
Stayed 2 nights in Aug 2025

10/10 Excellent

Benjamin

Nice place
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025