Heritage Inn Express Hayward

2.0 star property

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Photo gallery for Heritage Inn Express Hayward

Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Vending machine
Reception
Property entrance
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

View in a map
410 W A St, Hayward, CA, 94541
  • Place, Hayward Flight
    ‪15 min walk‬
  • Place, Southland Mall
    ‪19 min walk‬
  • Place, Chabot College
    ‪3 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪13 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Heritage Inn Express Hayward

Motel in Hayward with free parking
A meeting room, a 24-hour front desk and free self-parking are available at this motel. WiFi in public areas is free. Additionally, multilingual staff assistance, a banquet hall and a vending machine are on-site.
Heritage Inn Express Hayward offers 60 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Hayward motel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Heritage Inn Express Hayward, you'll be within walking distance of Hayward Flight. Free WiFi in public areas, free self-parking and a meeting room are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a meeting room, multilingual staff and a lift
  • 14 minutes on foot from Hayward Flight and a 2-minute drive from Kennedy Park
  • Pets welcome for a fee
Heritage Inn Express Hayward offers its guests a vending machine, multilingual staff, and a lift. WiFi is free in public spaces. Self parking is free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Electricity fee: USD 2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Express Hayward
Heritage Inn Express Hayward
Heritage Inn Express Hayward Motel
Heritage Inn Express Hayward Hayward
Heritage Inn Express Hayward Motel Hayward

Heritage Inn Express Hayward Reviews

Reviews

5.8
Rating 10 - Excellent. 229 out of 1001 reviews
Rating 8 - Good. 178 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 125 out of 1001 reviews
Rating 2 - Terrible. 335 out of 1001 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

charis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room for the price

The room was great and the staff was super supportive and friendly. I had to bring my 2 cats with me because we had to leave our apartments for a couple of days. The pet deposit was reasonable and we all had a relaxing few days there. It's nothing fancy but the room was clean, the sheets were soft, the air conditioning was cold and I felt safe.
Stayed 2 nights in Aug 2025

4/10 Poor

Guadalupe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Poliana

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Os quartos estavam com um cheiro horrível de cigarro e carpete velho. As fotos do anúncio não condizem com a realidade!
Stayed 1 night in Jul 2025

2/10 Terrible

Denzel

Stayed 2 nights in Jul 2025

2/10 Terrible

Deniah

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was dirty and broke bathroom was dirty towels were dirty
Stayed 1 night in Aug 2025

8/10 Good

Nazyia

Stayed 3 nights in Aug 2025

2/10 Terrible

Susan

Disliked: Amenities
Phone did not work, tv did not work - spent 30 minutes locating someone to correct the problem; sent me to another room - tv & phone worked, but maintenance & condition of doors, walls, floors, window coverings — filthy, water damage obvious, smelled of cooking aromas, baseboards damaged & rotting, elevator unkempt, not maintained. This place is not worth a dollar a night. Please do not let anyone make reservations here!!! I refused to stay the night and left after they refunded my charges to my VISA!! The desk person saw how angry I was that photos online are deceptive and do not show the awful conditions here!! I had to leave a party early so I would not have to stay in this squalor. I need a receipt from EXPEDIA to show I did not stay the night of Saturday 8/16/25. I have a receipt from Heritage Inn Express-Hayward, Front Desk Associate to show I left the hotel without staying the night & they did not charge my Visa. Thank you. Please eliminate this option from the EXPEDIA site!
Stayed 1 night in Aug 2025

4/10 Poor

Chen

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Economical

Felt gritty. Child’s bicycle and toys were scattered edge of parking lot. Room was non-smoking but smelled of either smoke or aggressive, bitter cleaning solution. Parking lot is difficult to get out of with street partially blocked by semi. Economical but felt that way.
Stayed 1 night in Aug 2025

6/10 Okay

Antonio

Liked: Staff & service
I book a king bed room for myself, room is spacious, staff and service is good and friendly, but the property is little older you can smell that from the carpet, overall can be accepted against the cost in San Francisco.
Stayed 1 night in Aug 2025

2/10 Terrible

Soo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms looked nothing like the pictures, felt truly unsafe and dangerous, have holes in the blanket and on a bathroom door!!!! Worst experience ever.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nazyia

Stayed 2 nights in Jul 2025

4/10 Poor

Wai

Disliked: Cleanliness
My room is musky and carpet is dirty. The area and room is really bad.
Stayed 1 night in Aug 2025

10/10 Excellent

Juan

Stayed 3 nights in Jun 2025

4/10 Poor

Gio

Stayed 1 night in Aug 2025

2/10 Terrible

Yohny

Stayed 3 nights in Aug 2025

10/10 Excellent

Christee

Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
It was a place to stay for the night! It smelled bad and basically sketchy for the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Davena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly I asked could I do a late check out and they let me do one they're very nice I had no problem with the rooms are extremely big and for the area that it was located in I didn't expect to get the type of service that I got in that area but I did peace and quiet I would love to go back
Stayed 1 night in Jul 2025

6/10 Okay

Anuar

Stayed 1 night in Jul 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities
Front desk was super helpful and I needed to stay an extra night and the hotel staff made extremely easy to process the additions night. Hotel was quiet which was great as well
Stayed 1 night in Jul 2025

10/10 Excellent

Kalyn, Reno

Stayed 3 nights in Jul 2025

2/10 Terrible

Taynay

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely dirty staff unprofessional and discrimate against minorities
Stayed 1 night in Jul 2025

4/10 Poor

Andy

Disliked: Cleanliness, property conditions & facilities, room comfort

Tweaker Twilight inn

Stayed 3 nights in Jul 2025

10/10 Excellent

Davonte

Stayed 1 night in Jul 2025