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Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Exterior
Restaurant
Restaurant
Desk, laptop workspace, blackout curtains, soundproofing
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
25640 Mission Boulevard, Hayward, CA, 94542
  • Place, California State University East Bay
    ‪10 min walk‬
  • Place, Alex Giualini Plaza Park
    ‪4 min drive‬
  • Place, Hayward City Hall
    ‪5 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room

Desk, laptop workspace, blackout curtains, soundproofing

Premium Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobility)

7.0 out of 10
Good
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds

8.6 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Hayward - Castro Valley by IHG

Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites Hayward - Castro Valley by IHG offers 85 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
During your stay at Holiday Inn Express & Suites Hayward - Castro Valley by IHG, you'll be within walking distance of California State University East Bay. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Just a 3-minute drive from California State University East Bay and a few minutes from Alex Giualini Plaza Park
Holiday Inn Express & Suites Hayward - Castro Valley by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Hayward - Castro Valley by IHG also features coffee/tea in common area, laundry facilities, and a lift. Free self parking is available.

This Hayward hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Suites Hayward an IHG Hotel
Holiday Inn Express Suites Hayward Castro Valley
Holiday Inn Express Suites Hayward – Mission Foothills
Holiday Inn Express Suites Hayward Castro Valley by IHG

Holiday Inn Express & Suites Hayward - Castro Valley by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 183 out of 307 reviews
Rating 8 - Good. 53 out of 307 reviews
Rating 6 - Okay. 27 out of 307 reviews
Rating 4 - Poor. 17 out of 307 reviews
Rating 2 - Terrible. 27 out of 307 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jenne

Stayed 1 night in Jan 2026

2/10 Terrible

Grace

Travelled with family
Upon check-in, we were given the wrong room. When we went upstairs, we found it was a two double bed room instead of the suite we had reserved. When we asked for assistance, we were not given clear options or reassurance. We were told a manager was not available and that we might have to wait until the next day, which caused unnecessary stress and uncertainty, especially since we had called ahead and checked before 4 p.m. The staff member assisting us came across as dismissive when we asked follow-up questions. Although a room was eventually found for us, the lack of communication and the feeling of being dismissed significantly impacted our experience. We simply needed clarity and reassurance so we could decide whether to stay or make alternate arrangements.
Stayed 2 nights in Dec 2025

10/10 Excellent

humberto, Fremont

Stayed 1 night in Jan 2026

10/10 Excellent

Jazmin

Travelled with family
Liked: Amenities, property conditions & facilities
Everything was perfect 👌
Stayed 1 night in Jan 2026

6/10 Okay

GEORGE

Liked: Cleanliness
A newer property with clean rooms, free parking and good breakfast. The front desk allowed us to check in early since a room was available. Not so good-the hot shower would last about 5 minutes and then go cold and the flow would trickle every morning around 9:00 am. We stayed for 3 nites and this happened every morning.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kishankumar

Stayed 4 nights in Dec 2025

10/10 Excellent

See

Stayed 1 night in Dec 2025

6/10 Okay

Claudette Aileen

Travelled with family
Liked: Cleanliness
Staff had said breakfast was until 930am but it was really 9am. So we were late for it
Stayed 1 night in Dec 2025

2/10 Terrible

Jaimik

Liked: Property conditions & facilities
I didn’t have towels in room for two days.
Stayed 4 nights in Dec 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was nice. Hotel staff was great. Laundry on site, but the washing machine only takes $4.00 in quarters and front desk has no change. I was told to go to the liquor store next door.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Unprofessional staff wasn't helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

MISTY

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff great experience
Stayed 3 nights in Dec 2025

10/10 Excellent

William

Stayed 3 nights in Dec 2025

10/10 Excellent

ROBERTO

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great service good breafast
Stayed 2 nights in Dec 2025

10/10 Excellent

Jorge

Stayed 1 night in Dec 2025

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

10/10 Excellent

Suliman a

Stayed 1 night in Dec 2025

10/10 Excellent

Amalia

Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

2/10 Terrible

Alex

Stayed 1 night in Dec 2025

10/10 Excellent

Odell

Stayed 3 nights in Dec 2025

10/10 Excellent

Oscar A

Stayed 1 night in Oct 2025

2/10 Terrible

Madison

Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
New construction and property is very clean and in great condition. Front desk staff were all very nice and accommodating. EV charger was a plus. Good breakfast with decent options.
Stayed 7 nights in Nov 2025

8/10 Good

Rawy

Stayed 7 nights in Dec 2025