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Hotel Casa las Mercedes

3.0 star property

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Photo gallery for Hotel Casa las Mercedes

Relax in a tranquil outdoor space with a covered roof, lush greenery, and comfortable seating areas.
Relax in this cozy seating area with a window view, a small table, and two comfortable chairs.
Enjoy a meal in our inviting dining area, featuring a variety of seating options and lush greenery.
Enter a serene hotel entrance with a stone-paved pathway, a cozy seating area, and a modern television.
Cozy retreat with a single bed, bedside tables, and a framed artwork.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Independencia #1206 Centro Historico, Oaxaca, OAX, 68000
  • Oaxaca Cathedral
    ‪8 min walk‬
  • Zócalo Square
    ‪8 min walk‬
  • Church of Santo Domingo de Guzmán
    ‪10 min walk‬
  • Oaxaca Intl. (OAX)
    ‪11 min drive‬

Room options

View all photos for Family Suite, 2 Double Beds

Family Suite, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Family Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk

Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa las Mercedes

Colonial hotel with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features a restaurant, a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Hotel Casa las Mercedes offers 17 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. Plasma televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Casa las Mercedes. During your stay, you're just a quick walk from Zócalo Square. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at MECHE, a coffee shop that serves Mexican cuisine
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Oaxaca Textile Museum and 10 minutes on foot from Oaxaca Cathedral
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. There's an onsite business centre. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hotel Casa las Mercedes. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 3-star Oaxaca hotel is smoke free.

MECHE – This coffee shop specialises in Mexican cuisine.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 400 metres; reservations required
  • Offsite parking; reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • MECHE

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Casa las Mercedes

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1200 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Casa las Mercedes offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL CASA LAS MERCEDES Oaxaca
CASA LAS MERCEDES Oaxaca
CASA LAS MERCEDES
HOTEL CASA LAS MERCEDES Hotel
HOTEL CASA LAS MERCEDES Oaxaca
HOTEL CASA LAS MERCEDES Hotel Oaxaca

Hotel Casa las Mercedes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 82 out of 166 reviews
Rating 8 - Good. 51 out of 166 reviews
Rating 6 - Okay. 20 out of 166 reviews
Rating 4 - Poor. 8 out of 166 reviews
Rating 2 - Terrible. 5 out of 166 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Filiberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were not confortable. Nice staff.
Stayed 5 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, helpful staff

Very helpful staff, great location. Convenient restaurant on premises and an excellent coffee shop across the street. Bed is hard, and it gets noisy at 7:00 a.m. when the kitchen staff starts talking loudly in the courtyard and the sound echoes off all the tile floors and walls. (Maybe the upper floor would be quieter.)
Stayed 7 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Good beds

Hotel location was not far from square, great coffee and breakfast at Rustico restaurant very close to thr hotel, also awesome pizza. More noise than we like
Stayed 3 nights in Feb 2025

6/10 Okay

DONALD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pros -Close but not too close to Zocalo -Our room (205) was quiet and well appointed, comfortable bed -Nice courtyard good for breakfast, excellent coffee -Very responsive and accommodating staff -Reasonable rates Cons -Key card had to be swiped up to six times to unlock door -No windows (so no natural ventilation) -Air conditioner VERY noisy -Bathroom plumbing leaked everywhere and lighting too dim -Laundry service took 24 hours more than promised
Stayed 7 nights in Jan 2025

8/10 Good

Lisa, Austin

Stayed 3 nights in Jan 2025

10/10 Excellent

Rhonda

Stayed 3 nights in Dec 2024

10/10 Excellent

Shanika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Shanika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was situated in the middle of downtown, which made it easier to find places. Wasn’t happy of the parking situation, as it’s few blocks down from the hotel and very the parking spots are narrow. However, there’s plenty of public and taxis available. The staff were very friendly and helpful. I would stay here again.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but comfortable. Very clean. All staff was friendly and helpful. Parking was a bit far from hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Laura

Stayed 7 nights in Jun 2024

10/10 Excellent

Ofelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and so helpful . Brenda the evening concierge was especially helpful! Very accommodating. Would return again!❤️
Stayed 7 nights in May 2024

10/10 Excellent

Alix

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel at the last minute. The staff was absolutely amazing and very accommodating. They all were very kind, helpful, patient and cheerful. We love our stay at Casa Las Mercedes. Thank you.
Stayed 4 nights in Apr 2024

10/10 Excellent

Marina, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful. Hotel provides group or individual transportation to any tour destination at reasonable prices. Hotel is clean and quiet considering it is very well situated. Close to most areas to visit in town as well as places to eat including restaurant in hotel for breakfast or early lunch.
Stayed 15 nights in Mar 2024

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Ulrich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, small hotel with a friendly staff. Excellent location. Away from the bustle of downtown, yet a short walk to the center. Would definitely go back.+
Stayed 9 nights in Feb 2024

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff, comfort level.
Stayed 5 nights in Feb 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2024

6/10 Okay

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service
We reserved a king bed and got a double. The window room is on the main floor about 15 feet from the road . We were offered a balcony instead which door opened into the lobby which was to be our balcony . There is a coffee maker but I had to purchase the pods at 45 pesos same as cafe. The staff was friendly polite and helpful.
Stayed 5 nights in Jan 2024

10/10 Excellent

Osvaldo

Stayed 1 night in Dec 2023

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely helpful, my room 103 was clean and had high ceilings and spacious bathroom. Worth noting the parking lot is not onsite but a few blocks away. With that said, the staff is always available to walk you there and go with you to pick up or drop off the car. The staff also always left a new free water bottle in the room. Enjoyed the stay despite no windows in my room
Stayed 4 nights in Nov 2023

8/10 Good

Daykey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bartender made me some fantastic drinks for my nightcap.
Stayed 6 nights in Jul 2023