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Mainstay Suites Ocean City West

2.5 star property

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Photo gallery for Mainstay Suites Ocean City West

Relax by the pool surrounded by palm trees and lounge chairs.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Welcome to our reception area, featuring a modern design with a light wood finish and digital display.
Relax in style with a covered outdoor seating area and modern architecture.
Enjoy cooking in this well-equipped kitchen with a long counter, coffee machine, microwave, and toaster.

Popular amenities

  • Kitchen
  • Parking available
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
12718 Ocean Gateway, Building B, Ocean City, MD, 21842
  • Ocean City Boardwalk
    ‪3 min drive‬
  • Ocean City Beach
    ‪3 min drive‬
  • Inlet Park
    ‪3 min drive‬
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪41 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(20 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Mainstay Suites Ocean City West

Hotel with free breakfast, near Ocean City Boardwalk
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Mainstay Suites Ocean City West offers 26 accommodations with a safe and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, microwaves and dishwashers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Mainstay Suites Ocean City West, you're just a quick walk from Tanger Outlet Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Just a 4-minute drive from Ocean City Boardwalk and 7 minutes from Ocean City Beach
  • Pets welcome for a fee (restrictions apply)
Mainstay Suites Ocean City West offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Mainstay Suites Ocean City West also features an arcade/games room, a picnic area, and coffee/tea in common area. Self parking is free.

This Ocean City hotel is smoke free.

Guests are served a free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 3 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium channels

Food and drink

  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Maximum 2 (weight limit: 100 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Ocean City West Hotel
Mainstay Suites Ocean City West Ocean City
Mainstay Suites Ocean City West Hotel Ocean City

Mainstay Suites Ocean City West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 166 reviews
Rating 8 - Good. 58 out of 166 reviews
Rating 6 - Okay. 11 out of 166 reviews
Rating 4 - Poor. 5 out of 166 reviews
Rating 2 - Terrible. 3 out of 166 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nakita

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose to stay here for a cheer competition after having a terrible experience at another hotel last year. Our time here was so enjoyable that we decided to return for this year's event. We typically book rooms on the main stay side because of the kitchenette area and the slightly larger rooms, which provide the extra space we need to get ready for the competition. My only concerns were that the toilet wasn't completely clean and the pillowcases had an unpleasant smell, but housekeeping promptly changed them out. I usually sanitize the rooms myself at any hotel my family stays in. Aside from that, the service was excellent, and the staff was very friendly. We will definitely be back next year for the competition!
Stayed 2 nights in Mar 2025

8/10 Good

August

Liked: Cleanliness, property conditions & facilities, room comfort

Clean but average

Our stay was good. It was a very clean facility both the room and the common spaces. The only negative on the room is that someone had a dog next door to us that barked until he settled down at night. The free breakfast was not good. The coffee was weak. The eggs didn’t appear to be real and there was no butter for the muffins. I looked around to find someone to get more butter and they were always busy helping someone else or getting things for the kitchen . I’m glad I was only staying for one night.
Stayed 1 night in Mar 2025

2/10 Terrible

Jasmin

Liked: Staff & service
Disliked: Cleanliness, room comfort
The hotel was nice but had bugs and roaches in the rooms I had to get transferred to another room because the tool they have is was so nasty the shower looked like it was never cleaned and the main floor smell like cigarettes and piss I don’t recommend stay here.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Amenities
The staff and facility were excellent. We greatly appreciated. The on point recommendations of places to eat!
Stayed 1 night in Mar 2025

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay here. I wish the breakfast was longer but besides that, the staff were so nice and accommodating. It was super clean and had good kitchen ware.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in Mar 2025

10/10 Excellent

Sheenah

Liked: Property conditions & facilities
I enjoyed my stay and the room was beautiful and clean
Stayed 2 nights in Mar 2025

8/10 Good

Ernest

Stayed 1 night in Mar 2025

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Frank

Stayed 1 night in Dec 2024

10/10 Excellent

Latoya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how relaxing it was. And how nice my room was.
Stayed 2 nights in Mar 2025

10/10 Excellent

Loreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property , great location.
Stayed 2 nights in Feb 2025

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Breakfast attendant was not attentive. Anxious to shut down and put away, earlier than time stated.
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is extremely convenient for shopping, dining and the beach.
Stayed 1 night in Jan 2025

10/10 Excellent

S Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars would stay again

Great area, friendly, comfortable, big, clean
Stayed 1 night in Jan 2025

10/10 Excellent

kameryn

Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Cornelious

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Dec 2024

10/10 Excellent

rehanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were amazing!!
Stayed 2 nights in Dec 2024

6/10 Okay

AMBER

Disliked: Cleanliness, staff & service, property conditions & facilities
When I first checked in they gave me a room all the way in the back corner of the first floor. Run was very dark and cold. Asked to be moved to another floor and was given attitude. Even offered to pay extra if needed. Finally was given another room. When I got to this room again it was all the way in the back. The floor clearly hadn’t been vacuumed, as I found chicken crumbs and several Bobby pins on the floor. Also the shower floor had not been cleaned very well as there was what looked like dried up “boogers” on the floor. The TV took some time to finally “warm” up after about 15 minutes of it turning off and on and don’t try to move it away from the wall although the arm on it allows for movement. It just won’t stay on. Also there was a very strong mechanical smell in the hallways.
Stayed 1 night in Dec 2024