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Mainstay Suites Ocean City West

2.5 star property

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Photo gallery for Mainstay Suites Ocean City West

Seasonal outdoor pool
Seasonal outdoor pool
Free daily breakfast
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking available
  • Pet-friendly
  • Gym

Explore the area

View in a map
12718 Ocean Gateway, Building B, Ocean City, MD, 21842
  • Place, Ocean City Boardwalk
    ‪2 min drive‬
  • Place, Ocean City Beach
    ‪2 min drive‬
  • Place, Inlet Park
    ‪3 min drive‬
  • Airport, Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪34 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Efficiency)

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

In-room safe, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Efficiency)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Similar properties

Seasonal outdoor pool
Comfort Suites Ocean City West
  • Pool
  • Breakfast included
  • Pet-friendly
  • Waterslide
4.1 out of 5, Very good, 1,000 reviews
The price is €65
includes taxes & fees
18 Nov - 19 Nov
Comfort Suites Ocean City West

About this property

Mainstay Suites Ocean City West

Hotel with free breakfast, near Ocean City Boardwalk
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Mainstay Suites Ocean City West offers 26 accommodations with a safe and an iron/ironing board. Flat-screen televisions are featured in guestrooms. Kitchens offer fridges, stovetops, microwaves and dishwashers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Mainstay Suites Ocean City West, you're just a quick walk from Tanger Outlet Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast served daily
  • Free WiFi
  • Free self-parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • Just a 4-minute drive from Ocean City Boardwalk and 7 minutes from Ocean City Beach
  • Pets welcome for a fee (restrictions apply)
Mainstay Suites Ocean City West offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. The business-friendly Mainstay Suites Ocean City West also features an arcade/games room, a picnic area, and coffee/tea in common area. Self parking is free.

This Ocean City hotel is smoke free.

Guests are served a free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Business services

  • Business centre

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 3 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium channels

Food and drink

  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night
  • Maximum 2 (weight limit: 100 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mainstay Suites Ocean City West Hotel
Mainstay Suites Ocean City West Ocean City
Mainstay Suites Ocean City West Hotel Ocean City

Reviews

Mainstay Suites Ocean City West Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 131 out of 234 reviews
Rating 8 - Good. 74 out of 234 reviews
Rating 6 - Okay. 17 out of 234 reviews
Rating 4 - Poor. 8 out of 234 reviews
Rating 2 - Terrible. 4 out of 234 reviews

Reviews

8/10 Good

Christine, Smyrna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a shared property with Comfort Inn. Mainstay Suites is new and Comfort was recently remodeled. The only area needing attention was the pool. While clean, the edge was worn and the splash zone was not functioning. Breakfast was chaos.
Stayed 2 nights in Aug 2025

8/10 Good

John

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The shower was never cleaned before we got there.
Stayed 2 nights in Aug 2025

8/10 Good

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room efficiency was clean & spacious & I felt safe. Very quiet at night. Pet friendly! Bed was stiff. I woke up with a backache. Air conditioner worked beautifully. Stove did not work. Windows don’t open.
Stayed 2 nights in Aug 2025

10/10 Excellent

Iliana

Stayed 4 nights in Jul 2025

6/10 Okay

Leola

Travelled with family
Disliked: Staff & service, property conditions & facilities
I selected this property for the option of pay at property which was misleading. They do not mention that they take out the first night before you check in. The bathroom door was very hard to open and close we had to pull the room door close until you heard the click if not someone could walk right inside. Also, the cleaning was not up to par. I booked two rooms and while we were at the beach they only cleaned one, did not leave enough washcloths and did not provide toilet paper we had to ask for it. The WIFI did not work so the TV did not get any cable channels. I went to the front desk and they knew there was an issue but neglected to tell us when checking in they provided another option to use the WIFI but the cable still did not work. The food was ok could have been better. I don't believe I will stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!!!! My kids loved the pool and all the activities in the area!!! I will definitely be going back to stay at this hotel.
Stayed 3 nights in Aug 2025

6/10 Okay

Roman

Stayed 2 nights in Aug 2025

8/10 Good

Suzanne

Travelled with family
Liked: Amenities
Reservation was for 4 - only had towels and linens for 2. No body wash with toiletries.
Stayed 1 night in Aug 2025

4/10 Poor

David

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shadon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Antionette

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

andine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Aug 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pool was fun, albeit shallow (~5 foot). The room was modern and neat, but the air conditioner leaked and the floor was soaked and smelled as such. Kinda gross. We stayed one night...
Stayed 1 night in Aug 2025

10/10 Excellent

Quatieh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really close to the boardwalk, lots of restaurants to choose from & the staff were great. Especially the woman in charge of the dining. I wish I remembered her name, but she was a delight. There’s a play area where you can walk your dog if you brought one & where the kids can play. Overall, it was a great stay. I’d come back again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Ronnie

Stayed 3 nights in Jul 2025

10/10 Excellent

Krystal

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property breakfast could be a lil more cooked. Parking isn’t bad. The pool was great. Only complaint is getting from this parking lot to over the 50bridge was a joke
Stayed 2 nights in Jul 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We had a great stay at this hotel. We will be booking it again for our next trip. The staff were super friendly and on top of things.
Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to locate and in a great location. The check-in and check out were super easy, and on the day of arrival my suite was ready and I was able to check in earlier than planned. The store at the front desk was great as well for a quick snack purchase without having to leave the building.
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent property

Decided to extend our Ocean City weekend by one day. Pick this hotel which is part of a Comfort Suites. Our room was massive with a full kitchen for a price less than the Comfort Suites.
Stayed 1 night in Jul 2025

10/10 Excellent

Alanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Tierra

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephany

Stayed 2 nights in Jul 2025

8/10 Good

Diane M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

We had a great stay everything was nice and quiet everynight except Wed when the smoke detector went off at 3am for at least 6 times or more. When i tried calling the front test the phone was busy. The lady taking care of the breakfast area was great.
Stayed 3 nights in Jul 2025

6/10 Okay

Doug

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay was okay except the people in the room above us were constantly running,& thumping until midnight almost every night. Had to complain several times because we couldn't sleep. The person who was supervising the breakfast area was beligerant to 2 if the guests raising her voice at them to flip the waffle iron the second it beeped. We also went to the pool & it looked like it wasn't very clean. The water was a bit green and not very inviting, so we opted not to swim. I've never complained about any of my stays at Comfort Inns in the past, but this one was very disappointing.
Stayed 4 nights in Jul 2025

10/10 Excellent

LEROY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice pool and work out room. Would go again.
Stayed 2 nights in Jul 2025