Moon Palace Jamaica – All Inclusive

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools, pool loungers, lifeguards on site
On the beach, white sand, sun-loungers, beach umbrellas
Breakfast, lunch, dinner served; international cuisine, pool views
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | Smart TV, iPod dock, ping pong
Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, individually furnished

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
Main Street, Ocho Rios, Saint Ann
  • Place, Ocho Rios Craft Market
    ‪4 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪4 min walk‬
  • Place, Turtle Beach
    ‪7 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Deluxe Ocean View with Balcony - Kids & Teens Free

8.0 out of 10
Very good
(30 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Honeymoon Suite Ocean View - King Size Bed

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Family Partial Ocean View - Kids & Teens Free

7.6 out of 10
Good
(5 reviews)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 161 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Deluxe Ocean View

8.6 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View

8.0 out of 10
Very good
(71 reviews)
  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Superior Governor Suite Ocean View - King Size Bed

  • 98 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Walk Out Suite Ocean View - Kids & Teens Free

8.8 out of 10
Excellent
(3 reviews)
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Junior Suite Ocean View - Kids & Teens Free

7.0 out of 10
Good
(7 reviews)
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Kids & Teens Free

7.2 out of 10
Good
(33 reviews)
  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Resort View - Book 4 nights, Get 2 Free nights at Punta Cana

  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Resort View with Balcony - Book 4 nights, Get 2 Free nights at Punta Cana

  • 30 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About this property

Moon Palace Jamaica – All Inclusive

Luxury property on the beach, with 4 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Moon Palace Jamaica – All Inclusive's 4 outdoor swimming pools or pampering yourself at the full-service spa.
Moon Palace Jamaica – All Inclusive offers 705 accommodations with iPod docking stations and free minibar items. Each accommodation is individually furnished. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AWE Spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Our customers tell us they can't get enough of Moon Palace Jamaica – All Inclusive's great beach location. During your stay, you're just a quick walk from Jamaica Beaches. Free WiFi in public areas, free valet parking and 4 outdoor pools are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Buccaneers Reef, a buffet restaurant with ocean views
  • Splash around at the waterslide or swim in the 4 outdoor pools
  • Indulge with body scrubs, facials or body wraps at AWE Spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Jamaica Beaches and Turtle Beach
  • Airport shuttle service available for a fee
Moon Palace Jamaica – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Moon Palace Jamaica – All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a hot tub. Free self parking and valet parking are available.

This 5-star Ocho Rios property is smoke free.

Buccaneers Reef – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Gondola – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Pier 8 – Overlooking the pool, this restaurant specialises in seafood and serves lunch and dinner. Open daily.
Momo – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Boulangerie – On-site coffee shop. Open 24 hours. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 3 buildings
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Moon Palace Jamaica – All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JMD 10000 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Moon Palace Jamaica – All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Moon Palace Jamaica Grande All Inclusive Ocho Rios
Moon Jamaica Inclusive inclus
Moon Palace Jamaica Grande Ocho Rios
Moon Palace Jamaica Grande
Moon Palace Jamaica All Inclusive Ocho Rios
Moon Palace Jamaica Hotel Ocho Rios
Moon Palace Jamaica Ocho Rios
Moon Palace Jamaica Ocho Rios
Hotel Moon Palace Jamaica Ocho Rios
Ocho Rios Moon Palace Jamaica Hotel
Hotel Moon Palace Jamaica
Moon Palace Jamaica All Inclusive
Moon Palace Jamaica Grande All Inclusive
Moon Palace Jamaica Ocho Rios
Moon Palace Jamaica All Inclusive Hotel Ocho Rios
Moon Palace Jamaica All Inclusive Hotel
Moon Palace Jamaica All Inclusive Ocho Rios
Moon Palace Jamaica All Inclusive
Hotel Moon Palace Jamaica – All Inclusive Ocho Rios
Ocho Rios Moon Palace Jamaica – All Inclusive Hotel
Hotel Moon Palace Jamaica – All Inclusive
Moon Palace Jamaica – All Inclusive Ocho Rios
Moon Palace Jamaica Grande All Inclusive
Moon Palace Jamaica
Moon Jamaica All Inclusive
Moon Palace Jamaica All Inclusive All-inclusive property
Moon Palace Jamaica All Inclusive Ocho Rios
Moon Palace Jamaica All Inclusive
Moon Palace Jamaica – All Inclusive Ocho Rios
All-inclusive property Moon Palace Jamaica – All Inclusive
Moon Palace Jamaica – All Inclusive Ocho Rios
Moon Palace Jamaica Grande All Inclusive
Moon Palace Jamaica
Moon Jamaica All Inclusive
Moon Palace Jamaica – All Inclusive All-inclusive property

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 954 out of 1860 reviews
Rating 8 - Good. 406 out of 1860 reviews
Rating 6 - Okay. 264 out of 1860 reviews
Rating 4 - Poor. 106 out of 1860 reviews
Rating 2 - Terrible. 130 out of 1860 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Skye Nevaeh

Liked: Cleanliness
Stayed 3 nights in Aug 2025

4/10 Poor

Joan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was no visible signage that the beach was full off stinging Jellyfish . Neither was there any mesh to protect you from the stinging jelly fish. I did not know what stung me, so I went to a life guard for help; who sent me to the kitchen for vinegar to rub on my arms and leg. The kitchen refused to give me vinegar and sent me to the nursing station. The nursing station which had only one person looked at my swollen hands and foot, I was terrified because I did not know what bit me or what was going on internally in my body. She told me I got stung by jellyfish and sprayed a bit of vinegar on me, then said I should go buy Benadryl from their gift shop. I told her I needed to see their doctor since she said she cannot administer anything without a doctor; and I should pay some crazy amount upfront, and she will see if she can get the doctor. I went to their Customer Service Lounge where I asked for something to ease the severe pain and inflammation. I was told to wait, which I did for 35 mins before the lady returned with nothing. During this time another person came in and I requested for them to supply the Benadryl since they're responsible because there was no signage about jellyfish in the water. Had I known I would not have gone in the beach water. I am still waiting for this gentleman to return with a response from management. Another person tried to get me help. There's no functioning medical service. If you have any medical distress you are on your own. NEVER AGAIN
Stayed 4 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Faeiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled with an autistic child the play area was adequate for him and the staff was knowledgeable about autism
Stayed 1 night in Aug 2025

8/10 Good

LENA, Coral Gables

Stayed 5 nights in Aug 2025

8/10 Good

LENA ROSE, Coral Gables

Travelled with family
Liked: Staff & service
Water from pipe was smelly not sure why it had a sewage scent. Room before my upgrade was not properly cleaned and pillows smelled moldy. Food was delicious the best hotel food ever had. Staff were very helpful and friendly. Entertainment was 💯 the best every night started at 9-10 well done for the participants. Lidia and Monique from management team was very accommodating. Viola from housekeeping was very nice and helpful, Tyrik at pool bar made the best hummingbird drink. Jermaine, we bow down to you for decorating our room so super beautiful for our anniversary celebration, you did it with fine style clap clap you are a treasure employee moon palace is lucky to have you.
Stayed 2 nights in Aug 2025

6/10 Okay

Camille, Spanish Town

Travelled with family and small children
Liked: Staff & service, amenities
Customer service was good, food was ok in taste and variety each day however its a bit repetitive. Place was packed and with only 3 elevators on my tower we had to wait and since we were a family with a stroller we had to try and get an empty elevator most times which isnt easy. Customer service was the biggest plus for me on this stay. I cant rate the amenities like the flow rider etc because i didnt get a chance to use much overall for the 2 days i was there its ok i will go back without kids and for a longer time and give another review. I felt like i had to beg for the vip perk for late check in i kept asking..It was never confirmed. So we just left got the wine and the hotel credits which i wasnt gonna use anyway so in essence i feel like i didnt didnt enjoy any perks and yes they claim i got a room upgrade but it didnt seem like an upgrade to me. Just being honest. Big ratings to the staff though.
Stayed 2 nights in Aug 2025

8/10 Good

Joet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room
Stayed 2 nights in Aug 2025

2/10 Terrible

Olatunde

Disliked: Cleanliness, staff & service
Very disappointing stay . The room service was non existent . It was taking an average of 1 hour 45 minutes , with constant chasing up and what ends up being delivered would be the lowest quality of food , inedible . Every complaint about the slow room service was met by - the hotel is very full. Like this is a strange thing or any of the customers business ? The Italian restaurant Gondola always claimed to be fully reserved and was never at half capacity all the time we were there The one thing we were all looking forward to eating , oxtail and curried goat was not on the menu till our last day ! Most of the staff were pleasant and smiley Not sure if this is meant to be a 5 star resort . More like a 3 star resort with a 3 star experience I made sure I complained to the relevant people , they kept promising they would make the rest of my stay amazing and that’s where that promise ended , in their mouths They had the audacity to try and ask for good reviews and even sell discounted holidays in their other resorts The others may look fabulous but if they have the same attitude to customer service what’s the point ! Rooms were barely cleaned properly . Just a quick run through . Customer services , the PR department were experts at listening with a look of sympathy , apologising and promising to fix issues but do absolutely nothing
Stayed 7 nights in Aug 2025

6/10 Okay

Evadney

Travelled with family
Liked: Cleanliness, amenities
Beautiful hotel in the heart of town. However, the food line was ridiculous LONG!!! Not too many food court and NOT a lot of food to choose from!
Stayed 7 nights in Aug 2025

10/10 Excellent

Rayon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very luxurious property. The food and entertainment are excellent. We had a wonderful time.
Stayed 3 nights in Aug 2025

6/10 Okay

Natasha, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
◦ Abundance of jellyfish in the ocean, no matter which side you chose. Our whole family was stung on multiple parts of our bodies every single day along with others visiting ◦ Elevator wait times was horrible especially during dinner and check out times. One elevator was broken out of the 3 our whole 8 day stay ◦ General beach area one umbrella for every 20 lounge chairs ◦ Staff was a hit or miss ◦ Room service took more then 50minutes so we cancelled ◦ Game room isn’t that big for the amount of kids that are there ◦ Not enough entertainment shows one per night. The entertainment airing area was very small for the amount of people there ◦ Pools closed at 5pm when there is a sign says swim at your own risk without a lifeguard and they put chemicals in the pools at 6pm ◦ You can only make dinner reservations two days prior ◦ A lot of locals visiting on day passes ◦ A tremendous amount of kids and teens running around without adult supervision at night ◦ Game room closed at 11pm ◦ Resort credit is a scam. We were only allowed to use the resort credits on specific items in the gift shop. Mainly items that you would not want ◦ We only saw beef patties twice during our 8 day stay and they were mini ◦ Not enough staff in the Ice cream/coffee/pastry shop so lines were always long Positives ◦ A few pools to choose from which was nice but the main adults pools sometimes included kids ◦ The Flo rider ◦ The dolphin experience was great and it’s a plus t
Stayed 7 nights in Aug 2025

8/10 Good

Antonette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok property. 👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie Roya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything. From the first time i walked in i was treated like royalty. I got the most amazing upgrade and it was awesome. The staff are top tier no complaints at all. Shout out to all the staff from the ent dept, the bar crew, cleaning crew , front office crew every single dept needs a shout out. Exclusive shout out to the guys at the flow rider, A wonderful young man that helped me to get pool chairs and umbrella who called himself Jabari (not sure if that’s right) l, Ob, and so many more thank you also to the beautiful young lady at the front desk that checked me in. I will be returning for a longer stay
Stayed 1 night in Aug 2025

8/10 Good

Donejra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not the best.
Stayed 4 nights in Aug 2025

6/10 Okay

Joe Louis, Providence

Travelled with family
Liked: Property conditions & facilities
Looks nice. The good is ok. Momo is the best place to eat. The best food is outside the resort but to travel to those places costs a lot of US dollars.
Stayed 6 nights in Aug 2025

10/10 Excellent

Gianni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing, but don’t get me started on the customer service. The staff are outstanding! They go above and beyond to ensure you enjoy your stay as much as possible
Stayed 2 nights in Aug 2025

2/10 Terrible

arumugathasan

Stayed 5 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Megs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

6/10 Okay

Monique

Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Moon Palace, the staff is so nice from the swim up bar to the lobby bar its always a nice staying there as a guest. The only change is to have an adult pool side as an option.
Stayed 5 nights in Aug 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Felesha

Stayed 2 nights in Aug 2025