See all properties

Sago Palm Hotel

4.5 star property

Choose dates to view prices

Photo gallery for Sago Palm Hotel

A modern two-story building with a paved courtyard and a car parked in front.
A restaurant setting with a table set for a meal, including plates of food, wine glasses, and cutlery.
A modern living room with a TV, a bar area, and a seating area.
A pool area with a yoga mat and a building in the background.
A hotel room with a large bed, bedside lamps, a wooden headboard, a desk with a lamp, a small table, and a door leading to a bathroom.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
54 Main St, Ocho Rios
  • Place, Ocho Rios Craft Market
    ‪3 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪4 min walk‬
  • Place, Turtle Beach
    ‪7 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪23 min drive‬

Room options

View all photos for Westmoreland Cabana King

A hotel room with a bed, a nightstand with a lamp, a phone, and a wooden wall.

Westmoreland Cabana King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Westmoreland Cabana Queen

A hotel room with a bed, a television, a desk, and a view of the sea.

Westmoreland Cabana Queen

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Main Deluxe King

A hotel room with a bed, a TV, a desk, and a bathroom visible through an open door.

Main Deluxe King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Suite

A hotel room with a large bed, two bedside lamps, a wooden headboard, a red chair, and a desk with a lamp.

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Main Queen

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror. There is a door leading to a bathroom.

Main Queen

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Main Twin Twin

A hotel room with two beds, a wooden headboard, a mirror, and a red chair.

Main Twin Twin

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Main Deluxe King

A hotel room with a large bed, two bedside tables with lamps, and a wooden headboard with a decorative panel.

Main Deluxe King

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Main Deluxe Queen Junior Suite

A modern kitchen with white cabinets, a stainless steel refrigerator, a microwave, and two white bar stools.

Main Deluxe Queen Junior Suite

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Main King

A hotel room with a large bed, a bedside table with a phone, a nightstand, and a mirror. There is a door leading to a bathroom.

Main King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Westmoreland Town King

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Town King

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Westmoreland Town Queen

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Town Queen

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Westmoreland Cabana King

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Cabana King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Westmoreland King Large

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland King Large

8.6 out of 10
Excellent
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Westmoreland Cabana Queen

A hotel room with a bed, a desk, a chair, a telephone, and a window with curtains.

Westmoreland Cabana Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

6 bars/lounges, 2 swim-up bars, 2 poolside bars
Hotel Riu Ocho Rios - All Inclusive
Ocho Rios
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very good, 2,871 reviews
The price is €310
includes taxes & fees
25 Aug - 26 Aug
Hotel Riu Ocho Rios - All Inclusive

About this property

Sago Palm Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a conference centre are on-site.
Sago Palm Hotel offers 37 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

This Ocho Rios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Sago Palm Hotel. During your stay, you're just a quick walk from Turtle Beach. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 5 minutes by foot from Turtle Beach and a 3-minute drive from Ocho Rios Fort
Sago Palm Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2000 square feet (186 square metres) and includes a conference centre. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Sago Palm Hotel. Free self parking is available.

This 4.5-star Ocho Rios hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
York Tavern – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (2,000 square foot of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sago Palm Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 34 for adults and from USD 17 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Sago Palm Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 211 out of 337 reviews
Rating 8 - Good. 80 out of 337 reviews
Rating 6 - Okay. 25 out of 337 reviews
Rating 4 - Poor. 10 out of 337 reviews
Rating 2 - Terrible. 11 out of 337 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Evroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious, friendly staff and clean property, perfect location
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed our stay at Sago Palm. Great staff, clean rooms, good food
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sheresse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice quiet hotel, location close to everything.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience and the food was amazing.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all, a wonderful stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and friendly staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Marlene

Liked: Cleanliness, staff & service
The staff was lovely l, the breakfast was great. I had a pleasant experience.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

RANDOLPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay at Sago Palm hotel. The staff was friendly and very helpful. The hotel cleanliness exceed expectation. excellent hotel
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem of a hotel. For a more authentic Jamaican stay away from the bland big commercial resorts and hotels. Very friendly staff couldn’t have been more helpful. I will return and recommend highly.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

maloney Hunter

Liked: Cleanliness, staff & service
The pool was great! And the kitchen staff was amazing
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tracey-Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very very very courteous, rooms are very clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was an authentic Jamaican owned. The staff is amazing catering to our every need. Breakfast was magnificent with both Jamaican traditional dishes and American style cooked to order. Room was cozy and intimate. I highly recommend this hotel.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed from Friday night to Monday morning. They offer a very tasty complimentary Jamaican breakfast, but the portions are small. The coffee was excellent (best blue mountain peak coffee I've tasted at a hotel). The room was small but clean, and offers a kitchenette with a full sized refridgerator! Overall, a decent experience.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Valencia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in downtown Ocho Rios, what it lacks in location it makes up for in cleanliness , beautiful architecture inside and excellent staff. Everyone tried to make sure we had a good stay. The staff was polite friendly and helpful. Great for the price, will return.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Derrion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and helpful. The restaurant food wasn’t the best but the drinks and authentic Jamaican breakfast were great. It was in the heart of the city and close to everything! I would definitely recommend it!
Authentic Jamaican Breakfast
Ox Tails and potatoes
Restaurant Hours
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Alban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a surprising and wonderful stay at this hotel; so much so that I have recommended it three times since. The staff is wonderful, the breakfasts are delicious. Alban
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so warm and welcoming. Very attentive and very helpful to us Americans traveling just to have a good time. The food was great too. I will definitely be back !
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean staff was very friendly also met the owner and his daughter they were very nice enjoyed the free breakfast each morning
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Jiselle

Liked: Cleanliness, staff & service
They should have an elevator and be more organized but it wasn’t bad. Breakfast was good and its a great location
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Marisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make you feel welcome
Stayed 2 nights in Mar 2026