See all properties

Sago Palm Hotel

4.5 star property

Choose dates to view prices

Photo gallery for Sago Palm Hotel

Daily cooked-to-order breakfast (USD 34 per person)
Main Deluxe King | Premium bedding, in-room safe, individually furnished, desk
Exterior
Westmoreland King Large | Premium bedding, in-room safe, individually furnished, desk
Main Deluxe Queen Junior Suite | Premium bedding, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

View in a map
54 Main St, Ocho Rios
  • Place, Turtle Beach
    ‪6 min walk‬
  • Place, Ocho Rios Fort
    ‪4 min drive‬
  • Place, Dunn's River Falls
    ‪8 min drive‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪21 min drive‬

Room options

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, individually furnished, desk

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Twin Twin

Main Twin Twin | Premium bedding, in-room safe, individually furnished, desk

Main Twin Twin

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite | Premium bedding, in-room safe, individually furnished, desk

Main Deluxe Queen Junior Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

Premium bedding, in-room safe, individually furnished, desk

Westmoreland King Large

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

  • Sleeps 2
  • 1 Queen Bed

Similar properties

4 outdoor pools, pool loungers, lifeguards on site
Moon Palace Jamaica – All Inclusive
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.1 out of 5, Very good, 1,840 reviews
The price is €340
includes taxes & fees
1 Dec - 2 Dec
Moon Palace Jamaica – All Inclusive

About this property

Sago Palm Hotel

Luxury hotel with bars/lounges and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a poolside bar and a conference centre are on-site.
Sago Palm Hotel offers 37 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

This Ocho Rios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Sago Palm Hotel. During your stay, you're just a quick walk from Jamaica Beaches. Free WiFi in public areas, free self-parking and 2 bars are available.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Dunn's River Falls and 8 minutes from Jamaica Beaches
Sago Palm Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre, 2 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2000 square feet (186 square metres) and includes a conference centre. Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Sago Palm Hotel. Free self parking is available.

This 4.5-star Ocho Rios hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
York Tavern – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (2,000 square foot of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sago Palm Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 34 for adults and from USD 17 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Reviews

Sago Palm Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 121 out of 187 reviews
Rating 8 - Good. 43 out of 187 reviews
Rating 6 - Okay. 13 out of 187 reviews
Rating 4 - Poor. 3 out of 187 reviews
Rating 2 - Terrible. 7 out of 187 reviews

Reviews

10/10 Excellent

CHARMAINE C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Moya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice clean hotel on the main strip. Breakfast was delicious. The price was a bit high for the week but it was during the emancipation holiday.
Stayed 7 nights in Aug 2025

10/10 Excellent

Deanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Kenrick

Liked: Cleanliness, staff & service, property conditions & facilities
Property well kept. Great staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jermaine

Stayed 2 nights in Aug 2025

10/10 Excellent

Karlene, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please clean and staff friendly
Stayed 1 night in Jul 2025

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this smaller hotel. The breakfast addition is worth the additional cost. Traditional Jamaican or American breakfast options were wonderful.
Stayed 4 nights in Jul 2025

8/10 Good

Eustace

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to several dining options. Love the daily breakfast provided, must say the room was great, wished it had windows.
Stayed 3 nights in Jul 2025

10/10 Excellent

Glenice

Travelled with family
Liked: Staff & service, property conditions & facilities
Booked for a last minute night's stay and ended up doing 2 nights. Nice hotel in the town of Ochi. Friendly staff, breakfast was excellent. It's in walking distance of the craft market and a variety of stores and restaurants. ❤️❤️
Stayed 1 night in Jul 2025

6/10 Okay

Shavaniese

Liked: Staff & service, property conditions & facilities
Limited parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karlene, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern space, friendly efficient staff/management, comfortable and clean rooms, satisfying dining experience, and a convenient location. Highly recommended.
Stayed 11 nights in Jul 2025

10/10 Excellent

Cargill, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in generally good condition. The rooms are all well kept, with reliable AC. The customer service is very good with professional staff.
Stayed 4 nights in Jul 2025

8/10 Good

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Leonita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff go above and beyond to make you feel comfortable and welcome
Stayed 1 night in Jul 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful friendly staff, cool ac, shower was too hot possible user error. Got a nice workout with free weights in gym.
Stayed 1 night in Jul 2025

10/10 Excellent

Omar

Stayed 1 night in Jul 2025

8/10 Good

Kiran

Stayed 1 night in Jun 2025

10/10 Excellent

Arica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly … good service and clean!
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dale

Travelled with family
Stayed 6 nights in Jun 2025

8/10 Good

Sarika, Needham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the heart of OR- close to Bay beach& restaurants. The area is rundown but safe ( was told so). The hotel is new so updated & clean . Rooms are good except that there is not a single window ( I was told it is so to keep away the sights, sounds & smells of the busy town - which makes sense) Small rooftop pool - bare - no foliage/ jacuzzi or hot tub) The staff in the restaurant was pleasant but seemed to be ‘non generous’ with food- feels weird coming from the US but it is a poor country so understandable. I accept the quirks of travel So, overall good 👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic 😍!!! They made such a difference in the entire experience. Front desk Yolanda and Latoya treated me like my best friends! Thanks so much 🙏 Sheron
Stayed 3 nights in Jun 2025

2/10 Terrible

Paul

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Unfair charges

The “included breakfast” did not have anything available when I asked for it. I was told coffee was yet to me made. Whipped cream was not available.. What really did I pay for?
Stayed 1 night in Jun 2025

6/10 Okay

km, Atlanta

Stayed 2 nights in Jun 2025