See all properties

Hotel Granvia Okayama

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Granvia Okayama

Daily buffet breakfast (JPY 5500 per person)
Lobby
Indoor pool
Desk, laptop workspace, blackout curtains, soundproofing
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Free WiFi
  • 24/7 front desk

Explore the area

View in a map
1-5 kitaku Ekimoto-cho, Okayama, Okayama-ken, 700-8515
  • Aeon Mall Okayama
    ‪3 min walk‬
  • Okayama Castle
    ‪3 min drive‬
  • Okayama University
    ‪4 min drive‬
  • Okayama (OKJ)
    ‪21 min drive‬

Room options

View all photos for Granvia Semi-Double Room(For 2 Guest), Non Smoking with Lounge Access

Desk, laptop workspace, blackout curtains, soundproofing

Granvia Semi-Double Room(For 2 Guest), Non Smoking with Lounge Access

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-Double Room (For 1 Guest), Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Semi-Double Room (For 1 Guest), Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Economy Single Room, 1 Single Bed, Non Smoking

Economy Single Room, 1 Single Bed, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Economy Single Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Twin Room, Non Smoking (for 1 Guest)

Desk, laptop workspace, blackout curtains, soundproofing

Economy Twin Room, Non Smoking (for 1 Guest)

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Semi-Double Room (For 1 Guest), Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Semi-Double Room (For 1 Guest), Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Economy Twin Room, Non Smoking (for 2 Guests)

Desk, laptop workspace, blackout curtains, soundproofing

Economy Twin Room, Non Smoking (for 2 Guests)

8.6 out of 10
Excellent
(7 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Superior Twin Room (non-smoking)

Desk, laptop workspace, blackout curtains, soundproofing

Premium Superior Twin Room (non-smoking)

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Superior Triple Room (non-smoking)

Desk, laptop workspace, blackout curtains, soundproofing

Premium Superior Triple Room (non-smoking)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Standard Twin Room, Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room, Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Double Room, Smoking

Standard Double Room, Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Deluxe Room, Non Smoking (For 4 Adults)

Desk, laptop workspace, blackout curtains, soundproofing

Family Deluxe Room, Non Smoking (For 4 Adults)

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room, Non Smoking

Superior Single Room, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Superior Single Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Granvia Semi-Double Room(For 1 Guest), Non Smoking with Lounge Access

Desk, laptop workspace, blackout curtains, soundproofing

Granvia Semi-Double Room(For 1 Guest), Non Smoking with Lounge Access

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Triple Room, Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Standard Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Granvia Twin Room, Non Smoking with Lounge Access

Desk, laptop workspace, blackout curtains, soundproofing

Granvia Twin Room, Non Smoking with Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Granvia Double Room, Non Smoking with Lounge Access

Desk, laptop workspace, blackout curtains, soundproofing

Granvia Double Room, Non Smoking with Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Semi-Double Room (For 2 Guests), Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Semi-Double Room (For 2 Guests), Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Semi-Double Room (For 2 Guests), Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Semi-Double Room (For 2 Guests), Smoking

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Granvia Triple Room, Non Smoking with Lounge Access

Desk, laptop workspace, blackout curtains, soundproofing

Granvia Triple Room, Non Smoking with Lounge Access

  • 32 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Desk, laptop workspace, blackout curtains, soundproofing

Superior Twin Room, Non Smoking

9.8 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Triple Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • City view
  • Sleeps 5
  • 3 Single Beds

View all photos for Economy Twin Room Non-smoking

Lobby

Economy Twin Room Non-smoking

  • Sleeps 2

View all photos for Premium Superior Twin Room Non-smoking

Lobby

Premium Superior Twin Room Non-smoking

  • Sleeps 2

View all photos for Triple Room Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Triple Room Smoking

  • Sleeps 3

View all photos for Semi Double Room Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Semi Double Room Smoking

  • Sleeps 2

View all photos for Standard Twin Room Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room Non-smoking

  • Sleeps 2

View all photos for Semi Double Room Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Semi Double Room Non-smoking

  • Sleeps 2

View all photos for Triple Room Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Triple Room Non Smoking

  • Sleeps 3

View all photos for Superior Twin Room Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Superior Twin Room Non-smoking

  • Sleeps 2

View all photos for Superior Single Room Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Superior Single Room Non-smoking

  • Sleeps 1

View all photos for Granvia Triple Room Non-smoking with Lounge Access

Desk, laptop workspace, blackout curtains, soundproofing

Granvia Triple Room Non-smoking with Lounge Access

  • Sleeps 3

View all photos for Standard Twin Room Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Twin Room Smoking

  • Sleeps 2

View all photos for Superior Double Room Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Superior Double Room Non-smoking

  • Sleeps 2

View all photos for Granvia Semi Double Room Non-smoking with Lounge Access

Desk, laptop workspace, blackout curtains, soundproofing

Granvia Semi Double Room Non-smoking with Lounge Access

  • Sleeps 2

View all photos for Granvia Double Room Non-smoking with Lounge Access

Desk, laptop workspace, blackout curtains, soundproofing

Granvia Double Room Non-smoking with Lounge Access

  • Sleeps 2

View all photos for Family Deluxe Room Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Family Deluxe Room Non-smoking

  • Sleeps 4

View all photos for Standard Double Room Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Standard Double Room Smoking

  • Sleeps 2

View all photos for Granvia Twin Room Non-smoking with Lounge Access

Desk, laptop workspace, blackout curtains, soundproofing

Granvia Twin Room Non-smoking with Lounge Access

  • Sleeps 2

View all photos for Junior Suite Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Junior Suite Non-smoking

  • Sleeps 2

View all photos for Economy Single Room Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Economy Single Room Non-smoking

  • Sleeps 1

View all photos for Corner Twin Room

Desk, laptop workspace, blackout curtains, soundproofing

Corner Twin Room

  • Sleeps 2

View all photos for Royal Suite Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Royal Suite Non-smoking

  • Sleeps 2

View all photos for Executive Suite Non-smoking

Desk, laptop workspace, blackout curtains, soundproofing

Executive Suite Non-smoking

  • Sleeps 2

Similar properties

Lobby

Mitsui Garden Hotel Okayama

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,001 reviews
The price is €51
28 Sept - 29 Sept
Mitsui Garden Hotel Okayama

About this property

Hotel Granvia Okayama

Hotel with 6 restaurants, a quick walk to Aeon Mall Okayama
Along with 6 restaurants, this hotel has an indoor pool and a bar/lounge. WiFi in public areas is free. Additionally, a sauna, a 24-hour business centre and a coffee shop/cafe are on-site.
Hotel Granvia Okayama offers 329 accommodations with free newspapers and complimentary bottles of water. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision. Guests aged under 10 years old are not allowed in the swimming pool or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Hotel Granvia Okayama. During your stay, you're just a quick walk from Aeon Mall Okayama. Enjoy features like free WiFi in public areas, plus 6 restaurants and an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy French cuisine while dining at Prix d'Or
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a sauna
  • Guests have great things to say about the proximity to public transport and the clean guestrooms
  • Just a 3-minute walk from Aeon Mall Okayama and a 2-minute drive from Korakuen Garden
Hotel Granvia Okayama offers its guests an indoor pool and a sauna. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at Hotel Granvia Okayama. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Okayama hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Prix d'Or – This restaurant specialises in French cuisine and serves lunch and dinner.
Bisai (Teppan-yaki) – This steakhouse serves lunch and dinner. Open selected days.
Applause (Dining & Bar) – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Kibizen – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open selected days.
Jukei-Hanten – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,300 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 5,500 for adults and JPY 5,500 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Applause (Dining & Bar)
  • Bisai (Teppan-yaki)
  • Jukei-Hanten
  • Kibizen
  • Prix d'Or

Things to do

  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on October 14, 2025 from 1:20 AM-5 AM. All facilities that use power, including car park will not be available during this time.
This property's pool area, including the spa tub and sauna, are closed every third Monday.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5500 for adults and from JPY 5500 for children
  • Self-parking fee: JPY 1300 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: JPY 1200 per person, per day and includes use of: sauna; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Granvia Hotel Okayama
Granvia Okayama
Granvia Okayama Hotel
Hotel Granvia Okayama
Hotel Okayama
Okayama Granvia
Okayama Granvia Hotel
Okayama Hotel
Okayama Hotel Granvia
Hotel Granvia Okayama Hotel
Hotel Granvia Okayama Okayama
Hotel Granvia Okayama Hotel Okayama

Hotel Granvia Okayama Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1006 reviews
Rating 8 - Good. 278 out of 1006 reviews
Rating 6 - Okay. 54 out of 1006 reviews
Rating 4 - Poor. 15 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium Superior Twin Room (non-smoking) Excellent room with lots of space, except for a tiny toilet. Fast internet. Pricey drinks. Conveniently next to the railway station. Tram stop not far away that goes to the castle and gardens.
Stayed 1 night in Apr 2025

10/10 Excellent

Lup Meng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff service. Great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Man Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Simon

Stayed 1 night in May 2025

6/10 Okay

Koki

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
1) ランドリー設備が無い。 2) 換気が悪いので湿気が籠り、シャワーカーテンの生乾きの匂いが気になった。
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Stayed 1 night in May 2025

10/10 Excellent

Rabin

Liked: Amenities, property conditions & facilities
The area is great for shoping. Hotel staff are great and atmosphere is nice and friendly too.
Stayed 1 night in May 2025

10/10 Excellent

Tomoki

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

8/10 Good

Vedvyas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Hailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and we enjoyed our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

shelly

Travelled with family
Liked: Staff & service
Great when traveling by train, super convenient
Stayed 1 night in Apr 2025

10/10 Excellent

VISHAL, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent including breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Arnell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility, very convenient to everything, great staff, comfortable room
Stayed 2 nights in Apr 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The music speaker was wild—something I had never seen before. The iron and ironing board were fantastic and great water pressure in the shower.
Stayed 1 night in Apr 2025

10/10 Excellent

Bharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located hotel with a view and good recommendations from front desk. Good for families with separate beds.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location. Covered walkway from the train station with many restaurants and shopping along the way. Basic twin room was pretty small but love the locations!
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very good hotel, I would stay here again.
Stayed 3 nights in Apr 2025

8/10 Good

Vilma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Premium room was well stocked and pristine but separate toilet room was a very tight space. Shower room and vanity were spacious and renovated. Staff very welcoming and despite proximity to main station, well sound proofed. Definitely a good hotel choice and excellent location!
Stayed 4 nights in Mar 2025

10/10 Excellent

Laurence

Stayed 2 nights in Mar 2025

2/10 Terrible

WING SUM ALBERT

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Request Refund Ref-73040669812800 & 73040675477825

Hotel Granvia Okayama - Totally unacceptable. We booked 3 rooms at same price and same size. 1 room on 11/ F No. 1105 is as per our request. Unfortunately the other 2 rooms on 12/F is very small (only half size of room no. 1105). Why we booked the rooms at same price but the size are in such a big difference. We would like to request for refund for room No. 1233 and 1234.
Narrow walking space between bed and mini sofa
2 beds are placed together without any space in between
Gap between bed and window
Space between bed and wall is smaller than the shopping bag
Stayed 1 night in Mar 2025