2/10 Terrible
Ann
21 Jan 2026
First room was filthy, but they didn't have another room available. No shower, no toilet paper. When I called down to get another room, there's none available. I asked for a manager and a refund for the 2 nights until they could move me. I was very sick, so I asked for an orange or banana. The man who had gotten on the phone said that breakfast was over at 9and hung up on me. Five minutes later, there was a knock on,my door. A large Hispanic man with no uniform started screaming at me that there would be no refund, no new room, and no fruit. I tried to CC close the door on him, he wouldn't let me and said that I needed to vacate the room immediately and he was going to call the cops and. I slammed the door shut, locked the upper baracade and started to cry. I looked up up the name of what I thought was the corporate office, but I got the front desk of another hotel of the same name., and told the lady what was going on. She put me on a brief hold, came back and said that the front desk would be calling me to work something out... I immediately got a phone call from the lady at the front desk and said they would have to wait until noon checkout to try and find me another room. I was fine with that. Shortly thereafter, another knock on my door, it as the same man, Hash was his name, and he handed me 2 apples and an orange. I thanked him. A few minutes later, before noon, the front desk called to say they found a found a room just like my woul, be calling ie to work.someexpect,
Ann
Stayed 6 nights in Dec 2025
