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The Champlain Waterfront Hotel, an Ascend Collection Hotel

2.5 star property

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Photo gallery for The Champlain Waterfront Hotel, an Ascend Collection Hotel

Lobby
Desk, soundproofing, iron/ironing board, free cots/infant beds
Exterior
Lobby
Desk, soundproofing, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

View in a map
2 Front St N, Orillia, ON, L3V4R5
  • Couchiching Beach Park
    ‪3 min walk‬
  • Orillia Opera House
    ‪5 min walk‬
  • Orillia Community Centre Arena
    ‪8 min walk‬
  • Muskoka, ON (YQA)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(36 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Basement level)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking (Basement level)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Queen Room, Non Smoking

8.0 out of 10
Very good
(31 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Basement level)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking (Basement level)

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Double Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Quadruple Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Basement level)

Room, 1 King Bed, Non Smoking (Basement level) | Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Basement level)

7.8 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Champlain Waterfront Hotel, an Ascend Collection Hotel

Hotel with free breakfast, a quick walk to Orillia Opera House
This hotel features a fitness centre, laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a fireplace at reception.
The Champlain Waterfront Hotel, an Ascend Collection Hotel offers 58 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Orillia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around The Champlain Waterfront Hotel, an Ascend Collection Hotel. During your stay, you're just a quick walk from Lake Couchiching. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a fireplace at reception
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 15-minute walk of Orillia Opera House and Orillia Community Centre Arena
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly The Champlain Waterfront Hotel, an Ascend Collection Hotel also features a fitness centre, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.
Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 50 per day)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per night (maximum CAD 120.00 per stay), plus a deposit of CAD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 50.00 per day (499 ft away)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD120.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Champlain Waterfront
Quality Champlain Waterfront Orillia
Quality Hotel Champlain Waterfront
Quality Hotel Champlain Waterfront Orillia
Rodeway Inn Champlain Waterfront Hotel Orillia
Rodeway Inn Champlain Waterfront Hotel
Rodeway Inn Champlain Waterfront Orillia
Champlain Waterfront Hotel Ascend Hotel Collection Orillia
Rodeway Inn Champlain Waterfront Orillia, Ontario
Quality Inn Orillia
Quality Hotel Orillia
Champlain Waterfront Ascend Collection Orillia
Champlain Waterfront Ascend Collection
The Champlain Waterfront Hotel, an Ascend Hotel Collection Hotel

The Champlain Waterfront Hotel, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 496 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Natalie

Travelled with family
Loved the location and the breakfast. Nice lobby and clean room. Good parking. Up and down of staircases for some rooms is not accessible to elevator.
Stayed 1 night in Jun 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pipes in the basement room were extremely noisy but was easily accommodated to a new room on a different floor. No hassle or many questions, just did it. Also, accommodated an early early check in which was so greatly appreciated
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa, Rama

Liked: Cleanliness, staff & service, property conditions & facilities
I'd like to give a big shout out to Jessie - superior customer service, displayed a great deal of professionalism and was very patient and kind.Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

It was very pleasant! My only qualms was that there was a lack of an outdoor patio to enjoy the nice breeze coming off the lake!
Stayed 6 nights in May 2025

8/10 Good

Wilfred

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was a quick bed for the night stay. Clean, comfortable and decent breakfast. We would stay.again.
Stayed 1 night in May 2025

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, property conditions & facilities
Free parking was advertised yet there was not enough parking for the full hotel. Room was very clean and quiet. The room was very minimal, one very small fridge. Not ideal for a longer stay.
Stayed 20 nights in May 2025

8/10 Good

stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to water! Excellent front desk folks who were very helpful.
Stayed 2 nights in May 2025

10/10 Excellent

nikolaos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean rooms, great location. We will come again.
Stayed 1 night in May 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Great location and a great price. My only comments would be that the air conditioner unit which was right by thehead of the bed was loud and rattled. Needed the dust blown out too. The staff could have been more polite in greetings. We were ignored until we said 'good morning', etc. Overall it was a pleasant stay.
Stayed 3 nights in May 2025

10/10 Excellent

Sander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff helped me in my room in the morning, great experience, great price, nice bedding and privacy always a pleasure to stay at this hotel
Stayed 1 night in May 2025

6/10 Okay

Mick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Woke up and had ants all over the counter. I showed the picture to the staff as I checked out expecting a huge apology and some great customer service… didn’t receive it. Was quite a bit disappointed. Even sent an email with no reply.
Stayed 1 night in May 2025

10/10 Excellent

Jonathon

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in May 2025

4/10 Poor

Jared

Disliked: Cleanliness, property conditions & facilities
The staff was great, the photos on expedia make it look clean and renovated. It was dirty and very low quality.
Stayed 1 night in May 2025

2/10 Terrible

David

Stayed 1 night in May 2025

10/10 Excellent

JIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in May 2025

10/10 Excellent

Kyle

Liked: Amenities
Great place to stay!
Stayed 1 night in May 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, especially for a weekend getaway. Not enough parking. Amazing restaurant within walking distance.
Stayed 1 night in May 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the service, pleasant staff and cleanliness of our room.
Stayed 1 night in May 2025

2/10 Terrible

Mojtaba

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nuce Hotel

It was good with a clean room. Receptionist was very accomodating. When we come back, we will stay on the same hotel.
Stayed 1 night in May 2025

10/10 Excellent

Diane M

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved all conveniences walk to restaurants, great waling and biking trails close buy. Friendly, staff, excellent staff. Room was comfy , looked over water. loved the breakfast. priced reasonably, Will stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Great, quaint! Perfect location!
Stayed 1 night in May 2025