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The Champlain Waterfront Hotel, an Ascend Collection Hotel

Property class: 2.5

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Photo gallery for The Champlain Waterfront Hotel, an Ascend Collection Hotel

Exterior detail
Desk, soundproofing, iron/ironing board, free cots/infant beds
Desk, soundproofing, iron/ironing board, free cots/infant beds
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2 Front St N, Orillia, ON, L3V4R5
  • Place, Couchiching Beach Park
    ‪3 min walk‬
  • Place, Lake Couchiching
    ‪3 min walk‬
  • Place, Orillia Opera House
    ‪5 min walk‬
  • Airport, Muskoka, ON (YQA)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(44 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, 2 Double Beds, Non Smoking

Desk, soundproofing, iron/ironing board, free cots/infant beds

Quadruple Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Queen Room, Non Smoking

7.6 out of 10
Good
(41 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds, Non Smoking (Basement level)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking (Basement level)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Basement level)

Room, 1 King Bed, Non Smoking (Basement level) | Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Basement level)

7.8 out of 10
Good
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Basement level)

Room, 1 Queen Bed, Non Smoking (Basement level) | Desk, soundproofing, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Non Smoking (Basement level)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Interior entrance
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About this property

The Champlain Waterfront Hotel, an Ascend Collection Hotel

Along with a fitness centre, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a fireplace at reception.
The Champlain Waterfront Hotel, an Ascend Collection Hotel offers 58 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Orillia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around The Champlain Waterfront Hotel, an Ascend Collection Hotel. During your stay, you're just a quick walk from Lake Couchiching. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, a lift and a fireplace at reception
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Couchiching Beach Park and Orillia Opera House
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly The Champlain Waterfront Hotel, an Ascend Collection Hotel also features a fitness centre, a fireplace in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Orillia hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 50 per day)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per night (maximum CAD 120.00 per stay), plus a deposit of CAD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 50.00 per day (499 ft away)
  • Pet deposit: CAD 250.00 per stay
  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD120.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Champlain Waterfront
Quality Champlain Waterfront Orillia
Quality Hotel Champlain Waterfront
Quality Hotel Champlain Waterfront Orillia
Rodeway Inn Champlain Waterfront Hotel Orillia
Rodeway Inn Champlain Waterfront Hotel
Rodeway Inn Champlain Waterfront Orillia
Champlain Waterfront Hotel Ascend Hotel Collection Orillia
Rodeway Inn Champlain Waterfront Orillia, Ontario
Quality Inn Orillia
Quality Hotel Orillia
Champlain Waterfront Ascend Collection Orillia
Champlain Waterfront Ascend Collection
The Champlain Waterfront Hotel, an Ascend Hotel Collection Hotel

The Champlain Waterfront Hotel, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1069 reviews
Rating 8 - Good. 313 out of 1069 reviews
Rating 6 - Okay. 142 out of 1069 reviews
Rating 4 - Poor. 57 out of 1069 reviews
Rating 2 - Terrible. 42 out of 1069 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Dimitrios

Property informed us on the day of arrival that they don’t have any rooms, meanwhile credit card got charged. On top of that, their customer service was rude.
Stayed 1 night in Jan 2026

10/10 Excellent

Mairead

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff, great location.
Stayed 1 night in Jan 2026

8/10 Good

Norman

Stayed 2 nights in Jan 2026

8/10 Good

Brandon

Stayed 1 night in Jan 2026

8/10 Good

Shawn

Stayed 1 night in Jan 2026

6/10 Okay

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The front desk person was very courteous and efficient. The room I was given however was not what I had reserved. The room was supposed to have a fireplace but the room I got is very, very small and no fireplace. I am too weary to say anything about it so I can't really blame the hotel since I didn't give them a chance to correct it. The room is nice and clean and quiet - so all is good.
Stayed 1 night in Jan 2026

6/10 Okay

Shannon

Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty when checking in. Another traveller in our group, their room was not cleaned at all, I think someone just rolled out of the bed before they arrived at their room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Mike

Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Majestic
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all amenities
Stayed 1 night in Jan 2026

6/10 Okay

Stephen

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
They didn’t salt and clear ice on steps during ice storm….Tild staff at desk but they didn’t seem to care. Other than it was all good
Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Stayed 1 night in Oct 2025

8/10 Good

James

Travelled with partner
Staff were friendly, bed was compfortable.
Stayed 2 nights in Nov 2025

6/10 Okay

Taiga

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Parking lot was not maintained, neither was front entrance. There was a sheet of ice on the front stairs and ramp. While using the lobby, I had a staff continously asking and confirming whether or not I had a room and was therefore a guest. The representative dueing check out was lovely, however, the remaining staff could use coaching on customer service. The hotel itseld is nice, the room was small but very clean and appeared to be recently renovated. Again, outside was in poor condition and unsafe.
Stayed 3 nights in Dec 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. Very close to the venue we were attending.
Stayed 1 night in Dec 2025

6/10 Okay

Vera

Liked: Cleanliness, property conditions & facilities
The heating system was very very loud and the bathroom floor was absolutely freezing. Cleanliness is good
Stayed 1 night in Dec 2025

2/10 Terrible

Gerry

Travelled with group
Liked: Cleanliness, staff & service
Staff were fine. Room extremely noisy window heating unit that disrupted our sleep. smallest room I have ever experienced(like a closet) View: for a "Waterfront Hotel" our view was a brick wall!! It sucked.
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Dec 2025

2/10 Terrible

Christopher

On the way read there are currently bed bugs in the hotel, multiple reviews mentioned bed bugs within the week, we couldn't take the risk of staying
Stayed 1 night in Dec 2025

10/10 Excellent

Candy

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice boutique style hotel. Strong recomend if staying in orillia.
Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Stayed 2 nights in Dec 2025

10/10 Excellent

Ronda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast could have a few more options like scrambled eggs and a choice of meat. Remember to vacuum under the beds!
Stayed 1 night in Dec 2025

4/10 Poor

Vincent

Travelled with partner
Disliked: Cleanliness, amenities
Had to park a block away to get to hotel. Room was very small and not a king size bed that was booked. Very over priced for not proper accommodations
Stayed 1 night in Dec 2025

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and tidy but extremely small. Nicely located to the downtown core.
Stayed 1 night in Dec 2025