Best Western Hotel d'Arc

4.0 star property

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Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Exclusive Room, 1 King Bed, Non Smoking

Exclusive Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Exclusive Room, 1 King Bed, Non Smoking

  • 23 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 17 sq m
  • 20 bedrooms
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Campanile Orleans Centre - Gare
  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Business services
4.0 out of 5, Very good, 691 reviews
The price is €73
includes taxes & fees
7 Dec - 8 Dec
Campanile Orleans Centre - Gare

About this property

Best Western Hotel d'Arc

Art Deco hotel in Orléans with a 24-hour front desk
This smoke-free hotel features 24-hour room service, concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a library, free newspapers and a corner/local shop.
Best Western Hotel d'Arc offers 35 accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desk chairs and dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel d'Arc. During your stay, you're just a quick walk from Place du Martroi. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • Within a 10-minute walk of Place du Martroi and Hôtel Groslot
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Hotel d'Arc offers its guests a library, multilingual staff, and concierge services. Public spaces have free WiFi. Best Western Hotel d'Arc also features complimentary newspapers in the lobby, a corner/local shop, and 24-hour room service.

This 4-star Orléans hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 17 for adults and EUR 8.50 for children

Things to do

  • Library
  • Shopping centre

Family friendly

  • Dining table
  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • Lift

More

  • 4 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 14 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8.5 for children
  • Pet fee: EUR 14 per pet, per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN d'Arc
BEST WESTERN d'Arc Orleans
BEST WESTERN Hotel d'Arc
BEST WESTERN Hotel d'Arc Orleans
Hotel d Arc
Best Western Hotel d'Arc Hotel
Best Western Hotel d'Arc Orléans
Best Western Hotel d'Arc Hotel Orléans

Best Western Hotel d'Arc Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 171 out of 459 reviews
Rating 8 - Good. 181 out of 459 reviews
Rating 6 - Okay. 65 out of 459 reviews
Rating 4 - Poor. 32 out of 459 reviews
Rating 2 - Terrible. 10 out of 459 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and lovely, very comfortable bed and tea and coffee making in the room as well as water station and coffee machine available in foyer. The breakfast was good. As far as the location it was very convenient for everything. Would definitely stay again.
Stayed 3 nights in Aug 2025

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jean-Marc

Stayed 1 night in Aug 2025

8/10 Good

Thomas

Stayed 1 night in Aug 2025

8/10 Good

Audrey

Business traveller
Liked: Cleanliness, staff & service
Hôtel très bien situé. Salle de bain vétuste. La douche aurait besoin d’être rénovée.
Stayed 1 night in Jul 2025

4/10 Poor

ARIK

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No air condition and elevator working . Not worth the amount asked.
Stayed 1 night in Jun 2025

4/10 Poor

Jordane

Disliked: Staff & service, property conditions & facilities

To be avoided

Very poor and bad breakfast Lot of bad odours in the room Very small room as well Difficulties to park the car
Stayed 1 night in Jun 2025

8/10 Good

Michel

Liked: Staff & service, property conditions & facilities
Good stuff!
Stayed 1 night in May 2025

2/10 Terrible

Craig

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

Booked a family room with sofa bed. Arrived to find sofa bed not open or made up and no towels for the children. The weather was about 34 degrees outside and the A/C was not working in the room. Staff clearly knew this was the case as there was a very poor old fan in the room. The doors to the toilet and bathroom did not shut properly. Then when we returned in the evening the hotel lobby smelled like a dirty mop bucket. Staff were friendly enough but aside from that this was the worst budget hotel I’ve stayed in in a long while.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT STAY YET AGAIN!

Our fourth stop here. Gets better everytime. The staff on reception are very friendly and welcoming and also remembered us 😀 Rooms are clean and comfortable. Location of the hotel is excellent. Wouldn't hesitate to stay again.
Stayed 1 night in May 2025

2/10 Terrible

Aurelie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service deshumanisé

Service deshumanisé. Froid. Désagréable. Font des erreurs dans les conditions de remboursement et n’assume pas leurs erreurs. Dommage
Stayed 1 night in Apr 2025

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, handy location, clean
Stayed 2 nights in Apr 2025

8/10 Good

Liam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

6/10 Okay

Zoe

Stayed 2 nights in Mar 2025

8/10 Good

Mrs L

Travelled with family
Liked: Cleanliness, room comfort

Stay

There was a smell of sewage in my room and all round the hotel breakfast was ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Dylan

Stayed 1 night in Mar 2025

6/10 Okay

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except for a very strong and constant drains smell - from the reception downstairs to our bathroom. A real pity as this hotel deserves much more .
Stayed 2 nights in Feb 2025

10/10 Excellent

Aleksandrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

SEBASTIEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Hôtel bruyant

Hôtel en plein centre ville mais qui a l’âge de ses fondations. L’hôtel est en lien direct avec le tramway. Dès qu’il passe, de 5 heures à 1h du matin, les murs tremblent. La porte de la chambre, les murs, et les plafonds ne sont pas isolés phonétiquement. Dès qu’un occupant passe dans le couloir, ferme une porte où marche dans sa chambre, vous partager tous ses faits avec lui. Malgré un personnel agréable, une literie irréprochable et une chambre spacieuse, je ne retournerai pas dans cet hôtel.
Stayed 1 night in Jan 2025

10/10 Excellent

Tanya, Coolidge

Stayed 1 night in Dec 2024

8/10 Good

chaitali

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location is excellent. The bed was super soft. The only issue was the heater, which didn't seem to be working. We called reception, but no one picked up the phone. It was the end of the year so we were expected to find a few staff. But over all it was good.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Samia

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Julie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Adequate

It isuch an old building and very tired inside. The rooms need a refurb altho the bed was very comfortable. Ideal central location.
Stayed 1 night in Dec 2024