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Candeo Hotels Osaka Namba

3.5 star property

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Photo gallery for Candeo Hotels Osaka Namba

Sauna, hot tub
Sauna, hot tub
Corner Twin Room with City View, Non Smoking | View from room
Reception
Front of property – evening/night

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

Map
2-2-5 Higashishinsaibashi, Chuo, Osaka, 542-0083
  • Dotonbori
    ‪3 min walk‬
  • Nipponbashi
    ‪12 min walk‬
  • Kyocera Dome Osaka
    ‪4 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

View all photos for Superior Queen Room, Non Smoking

1 bedroom, premium bedding, iron/ironing board, WiFi

Superior Queen Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King Room, Non Smoking

1 bedroom, premium bedding, iron/ironing board, WiFi

Deluxe King Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 18.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King Room with City View, Non Smoking

Deluxe King Room with City View, Non Smoking | 1 bedroom, premium bedding, iron/ironing board, WiFi

Deluxe King Room with City View, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Twin Room with Sofa Bed, Non Smoking

1 bedroom, premium bedding, iron/ironing board, WiFi

Executive Twin Room with Sofa Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Executive Twin Room with Sofa Bed, Super City View - Non Smoking

1 bedroom, premium bedding, iron/ironing board, WiFi

Executive Twin Room with Sofa Bed, Super City View - Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 18 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, Non Smoking (Room types cannot be chosen)

1 bedroom, premium bedding, iron/ironing board, WiFi

Superior Room, Non Smoking (Room types cannot be chosen)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Executive Twin Room, Super City View - Non Smoking

1 bedroom, premium bedding, iron/ironing board, WiFi

Executive Twin Room, Super City View - Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Delux King Room with Sofa Bed, Super City View, Non Smoking

1 bedroom, premium bedding, iron/ironing board, WiFi

Executive Delux King Room with Sofa Bed, Super City View, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 18 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room, Non Smoking

1 bedroom, premium bedding, iron/ironing board, WiFi

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Corner Twin Room with City View, Non Smoking

Corner Twin Room with City View, Non Smoking | View from room

Corner Twin Room with City View, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Room For 3 People, Non Smoking (Room types cannot be chosen)

1 bedroom, premium bedding, iron/ironing board, WiFi

Standard Room For 3 People, Non Smoking (Room types cannot be chosen)

  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

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About this property

Candeo Hotels Osaka Namba

Hotel with a full-service spa, a quick walk to Dotonbori
Along with a full-service spa, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Candeo Hotels Osaka Namba offers 496 accommodations with complimentary bathrobes and complimentary slippers. Beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. Public bath/onsen services include an indoor public bath.
Our customers tell us they can't get enough of Candeo Hotels Osaka Namba's great location. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Dotonbori and 11 minutes on foot from Nipponbashi
Candeo Hotels Osaka Namba offers its guests a full-service spa. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Candeo Hotels Osaka Namba. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (JPY 3,200 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Full-service spa

  • Hot tub
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • High-pile carpet in room
  • Lift

More

  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: JPY 2000
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1650 for children
  • Covered self-parking fee: JPY 3200 per night (in/out privileges)
  • Early check-in fee: JPY 2000 (subject to availability)
  • Late check-out fee: JPY 2000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 6 to 11 years old for breakfast when sharing existing bedding.
Additional fees may apply to children for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Osaka Namba Hotel
Candeo Hotels Hotel
Candeo Hotels
Cano Hotels Osaka Namba Hotel
Candeo Hotels Osaka Namba Hotel
Candeo Hotels Osaka Namba Osaka
Candeo Hotels Osaka Namba Hotel Osaka

Candeo Hotels Osaka Namba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1016 reviews
Rating 8 - Good. 326 out of 1016 reviews
Rating 6 - Okay. 118 out of 1016 reviews
Rating 4 - Poor. 43 out of 1016 reviews
Rating 2 - Terrible. 29 out of 1016 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Cholong, vancouver

location
Stayed 1 night in Apr 2025

8/10 Good

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was excellent. Good location for Dontonburi and shopping. Breakfast was good but crowded.
Stayed 3 nights in Apr 2025

8/10 Good

Nurul atiqah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe u can provide more entertaiment example more channel on ur tv, youtube or netflix like others hotel. Replace new towel everyday but didnt collect used towel. Overall ok
Stayed 4 nights in Apr 2025

2/10 Terrible

jungim

Disliked: Cleanliness, staff & service, property conditions & facilities
I chose this hotel because of the rooftop sauna featured in the photos, but it was nothing like what was advertised. There was no privacy and the view was completely different from what was shown online. The bed was uncomfortable, and the overall cleanliness was lacking. Most disappointingly, the staff were unhelpful and unfriendly. This experience was far from what I expected, and I would not recommend this hotel to anyone.
Stayed 2 nights in Apr 2025

6/10 Okay

Cecile

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is in the heart of Namba. However, room is very small.
Stayed 4 nights in Apr 2025

10/10 Excellent

Eric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, walking distance to dotonbori street. Staff very friendly, for a busy facility, service is pretty quick. Will stay here again if ever in Osaka.
Stayed 3 nights in Mar 2025

6/10 Okay

Rissa

It was okay
Stayed 2 nights in Apr 2025

4/10 Poor

Jazlyn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very dirty and tiny, I did not feel comfortable for the staying. The breakfast buffet had a lot of options, and the foods were pretty good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Asifa, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location to get to all the great places in Osaka. The spa is absolutely fabulous and a must try! I highly recommend this place.
Stayed 3 nights in Apr 2025

8/10 Good

Katrina

Stayed 2 nights in Mar 2025

10/10 Excellent

Sasha

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
This hotel was very nice and felt very luxurious for a reasonable price. The rooms were very clean and the largest we have had during our trip to Japan. The bed was so very comfortable and the softest bed we had in Japan. The staff was very helpful and nice. The skyspa was nice and large with a pool inside and outside with lots of shower spaces and a dry sauna. I did expect to have a view from the spa but the glass is frosted so you have to stand to just see out over the city. But they had all the expected spa amenities! It can get quite crowded in the spa in the evening.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Stayed 2 nights in Apr 2025

8/10 Good

Sai Amarnadh

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility and cleaniness 👌
Stayed 5 nights in Mar 2025

10/10 Excellent

Francis

Stayed 4 nights in Mar 2025

10/10 Excellent

Jodie

Stayed 3 nights in Mar 2025

6/10 Okay

lissette

Travelled with family
Liked: Staff & service
Common area is small and always packed with people. Rooms are extremely small and bathroom is very uncomfortable.
Stayed 2 nights in Mar 2025

6/10 Okay

Rosa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Aislinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous comfy and great location

Fabulous view from corner room, fresh towels and water delivered to door everyday and lovely onsen.
Stayed 3 nights in Mar 2025

6/10 Okay

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Close to major attractions

We had a family of 5 (3 adults and 2 children). We had three large luggages. Be prepared for a tight space when opening your luggages since the small room is normal for Japan. Room was a little hot when we entered. If you don't feel AC from their split unit, its because the filter cllogged and was very dirty I did a quick rinse in the tub and finally blew cold air. Buffet breakfast was very good. Hotel is very near to Donbori.
Stayed 3 nights in Mar 2025

10/10 Excellent

larry

Travelled with family
The hotel was great. It’s located right in the area that has many restaurants and other businesses that are interesting
Stayed 4 nights in Mar 2025

10/10 Excellent

Whitney

Travelled with group
Liked: Amenities
The location was perfect
Stayed 3 nights in Mar 2025

8/10 Good

Esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Doron

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Got room with with beds for 3 pp but you need to climb on bed on left size because there is no space.
Stayed 2 nights in Mar 2025