Candeo Hotels Osaka Namba

3.5 star property

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Photo gallery for Candeo Hotels Osaka Namba

Sauna, hot tub
Front of property – evening/night
Corner Twin Room with City View, Non Smoking | View from room
Sauna, hot tub
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2-2-5 Higashishinsaibashi, Chuo, Osaka, 542-0083
  • Place, Dotonbori
    ‪3 min walk‬
  • Place, Nipponbashi
    ‪12 min walk‬
  • Place, Tsutenkaku Tower
    ‪3 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

Superior Queen Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe King Room, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe King Room with City View, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Deluxe King Room, Super City View, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Twin Room with Sofa Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)
  • 18 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Executive Twin Room with Sofa Bed, Super City View - Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 18 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed

Superior Room, Non Smoking (Room types cannot be chosen)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

Executive Twin Room, Super City View - Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Executive Delux King Room with Sofa Bed, Super City View, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 18 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

Superior Twin Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

Corner Twin Room with City View, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 19 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Standard Room For 3 People, Non Smoking (Room types cannot be chosen)

  • Sleeps 5
  • 2 Large Single Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Similar properties

About this property

Candeo Hotels Osaka Namba

Hotel with a full-service spa, a quick walk to Dotonbori
Along with a full-service spa, this hotel has self parking and a microwave in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Candeo Hotels Osaka Namba offers 496 accommodations with complimentary bathrobes and complimentary slippers. Beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, toilets with an electronic bidet, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. Public bath/onsen services include an indoor public bath.
Our customers tell us they can't get enough of Candeo Hotels Osaka Namba's great location. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Dotonbori and 11 minutes on foot from Nipponbashi
Candeo Hotels Osaka Namba offers its guests a full-service spa. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Candeo Hotels Osaka Namba. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (JPY 3,200 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 1,650 for children

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Full-service spa

  • Hot tub
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • High-pile carpet in room
  • Lift

More

  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: JPY 2000
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1650 for children
  • Covered self-parking fee: JPY 3200 per night (in/out privileges)
  • Early check-in fee: JPY 2000 (subject to availability)
  • Late check-out fee: JPY 2000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 6 to 11 years old for breakfast when sharing existing bedding.
Additional fees may apply to children for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Osaka Namba Hotel
Candeo Hotels Hotel
Candeo Hotels
Cano Hotels Osaka Namba Hotel
Candeo Hotels Osaka Namba Hotel
Candeo Hotels Osaka Namba Osaka
Candeo Hotels Osaka Namba Hotel Osaka

Candeo Hotels Osaka Namba Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1021 reviews
Rating 8 - Good. 307 out of 1021 reviews
Rating 6 - Okay. 128 out of 1021 reviews
Rating 4 - Poor. 48 out of 1021 reviews
Rating 2 - Terrible. 31 out of 1021 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

yiqian

Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed with the cleanliness of the hallway and elevator during my stay — they were quite dirty. Additionally, I was surprised that there was no free washing machine available. I had to spend over USD 10.00 each time just to wash and dry my clothes. In contrast, when I stayed at Onyado Nono in Kyoto and Osaka, the laundry service was much more convenient: the washing machine was free, and drying only cost 200 yen. I hope your hotel can consider offering a similar service and improving cleanliness in shared areas.
Stayed 6 nights in Jun 2025

10/10 Excellent

Shannon

Stayed 3 nights in Jun 2025

10/10 Excellent

Rondell, Water Valley

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
GREAT location for food and night life! Very clean hotel with great amenities. I lost my necklace in the Sauna area and was able to get it from the front desk the next day! I really loved that!
Stayed 3 nights in Jun 2025

10/10 Excellent

Philline

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Perla, boston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are VERY small, there is absolutely no place to put stuff, and the bathroom is smaller than a cruise’s bathroom with again, nowhere to put your stuff. Also, the hotel was packed with people, so waiting for the elevator was a nightmare. People used the onsen a lot, I didn’t try it, but that was another reason for the congestion in the elevators. The hotel is super close to Dotonbori street and there are lots of places to eat or buy food, but there are soo many people in the area. I don’t know if it’s always like this, or we came in at a especially busy time, but it was overwhelming with so many people
Stayed 4 nights in Jun 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are nice, the top-floor onsen fabulous. Staff was friendly and the location is in the heart of a busy, energetic area, close to the dotonburi. Our biggest issue was that on arrival, our bathroom smelled terribly of urine. They sent cleaners but it remained terrible. We had to ask to be sent to another room, which was on a different floor from the rest of our group. The next day we did move back up again, but moving through three different rooms in 24 hours was less restful than we had hoped, and we would have preferred to have the situation resolved sooner. However, it was eventually resolved, and the rest of our stay was very enjoyable. The only other thing is that while the lobby is fairly large, there are very few places to sit in it, and since the hotel also accommodates large groups, it was often filled with people and luggage and hard to maneuver. However, we would stay here again for the onsen!
Stayed 4 nights in May 2025

8/10 Good

Joohyun

Stayed 4 nights in Jun 2025

10/10 Excellent

Phuong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
You can walk a few minutes to every where from food, subway and ….
Stayed 2 nights in Jun 2025

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 5 nights in Jun 2025

10/10 Excellent

Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

6/10 Okay

soo

Travelled with family
Liked: Property conditions & facilities
Expensive hotel , with spa. But if you did not use spa , will not worth to stay. Good point, convenient and many shops around this hotel and spa. Bad point, small room, expensive room, breakfast is not nice, check out at 11am and need to carry your heavy luggage to lock it by your own and if you are unluckily, no space for ground, need to use your hand to carry and put on the second level of shelves. Abit disappointment with their arrangement.
Stayed 2 nights in Jun 2025

6/10 Okay

Omar

Travelled with family
Liked: Amenities
Staff helpful at location, location is convinient
Stayed 4 nights in Jun 2025

8/10 Good

Sou Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is generally pleasant, but the cleanliness can improve further. For example, the lifts were dirty at night and morning. I know it may be due to the number of people staying in the hotel, but still.
Stayed 6 nights in May 2025

4/10 Poor

Haoyue

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The receptionists were not friendly. I had a 3yr old daughter with a pram and 3 baggage. I asked if they could please help take my baggage to my room when I checked in. They refused and said they don’t offer that kind of service.
Stayed 3 nights in Jun 2025

8/10 Good

Anna Liza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 7 nights in May 2025

10/10 Excellent

[

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The best I recommend is clean and nice service they have vending machine and hot tub and relax room the room is clean the bed is comfortable
Stayed 3 nights in Jun 2025

8/10 Good

Murray

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was small with one side of the bed against a wall and no where to put anything. The bathroom was tiny with a teeny tiny sink
Stayed 3 nights in May 2025

10/10 Excellent

Brandon

Good
Stayed 2 nights in May 2025

8/10 Good

Arash

Stayed 2 nights in May 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

A comfortable hotel in a fantastic location. The king bed was enormous and overtook the room. Good amenities were provided and the breakfast option was tasty, lots of choices for all cultures.
Stayed 5 nights in May 2025

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities

Stay outside of the centre and look at Umeda

Probably best not to visit central Osaka, it's dirty, people are rude and pushy in the crowds, unlike the rest of Japan. The hotel was a good location and that was it. Room was tiny, good job I didn't bring a cat as I couldn't have swung it in the bathroom. Lots of cleaning required, it's obviously very busy and they just don't get the time to clean properly.
Stayed 2 nights in May 2025

10/10 Excellent

BEN

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, super friendly staff. Comfortable clean room . All great
Stayed 1 night in May 2025

8/10 Good

Daniel john

Liked: Property conditions & facilities
The property was in a great plane. Close to food places and not far from the main centre. The reception is so beautiful. The floors wer
Stayed 5 nights in Apr 2025