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Comfort Hotel Shin-Osaka

3.0 star property

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Photo gallery for Comfort Hotel Shin-Osaka

Exterior
Free daily continental breakfast
Standard Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Exterior
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
5-3-7, Nishinakajima, Yodogawa, Osaka, Osaka, 532-0011
  • Place, Umeda Arts Theater
    ‪5 min drive‬
  • Place, Tenjimbashi-Suji Shopping Street
    ‪6 min drive‬
  • Place, Natural Hot Spring Naniwanoyu
    ‪6 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪75 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Comfort Hotel Shin-Osaka

Along with coffee/tea in a common area, this hotel has a microwave in a common area and dry cleaning. Free continental breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Comfort Hotel Shin-Osaka offers 150 air-conditioned accommodations with a safe and complimentary slippers. Beds feature premium bedding. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.

Our customers tell us that they can't get enough of the free breakfast at Comfort Hotel Shin-Osaka. During your stay, you'll be close to Osaka Castle. You'll find features such as free WiFi in public areas, plus dry cleaning service and a library.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, locker space and a computer
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 4-minute drive from Grand Front Osaka Mall and a few minutes from Osaka Station City
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at Comfort Hotel Shin-Osaka.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay and WeChat Pay
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Shin-Osaka
Comfort Hotel Shin Osaka
Comfort Hotel Shin-Osaka Hotel
Comfort Hotel Shin-Osaka Osaka
Comfort Hotel Shin-Osaka Hotel Osaka

Comfort Hotel Shin-Osaka Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 252 out of 424 reviews
Rating 8 - Good. 124 out of 424 reviews
Rating 6 - Okay. 38 out of 424 reviews
Rating 4 - Poor. 5 out of 424 reviews
Rating 2 - Terrible. 5 out of 424 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Elspeth

Liked: Cleanliness, staff & service, amenities
Great staff and a clean room! The location was also a bonus
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Nelson

Liked: Cleanliness
Clean and free breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The staff is extremely helpful, kind, and we played a game in the lobby. The breakfast was also very delicious. I would definitely go back there.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is just 5 minutes walk from Osaka Shin train station - very convenient. The staff is helpful and informative. The breakfast is adequate. The shower is hot. The room is a shoebox, but you don’t come to Osaka to hang out in a hotel, do you?
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Yuko

Liked: Cleanliness, amenities, property conditions & facilities
Bathroom is awesome! Typical japanese bathroom in business hotel is very economical, but here is more spacious and very very clean.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karmila

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast buffet options, and close to transit stations. It’s a good home base for exploring Osaka, as well as taking day trips to Kyoto or other areas. Staff were very friendly and happy to assist.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Rae-Anne

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money, and super close to transit. The staff are friendly and helpful, and the rooms are simple but always very clean and quiet. The free breakfast is a nice option as well.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super helpful and friendly. Complimentary breakfast was good. Room was clean and spacious. Great overall stay.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

ilena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was more spacious than we expected, it was very comfortable. The breakfast was good and they had a lot of options. And the location close to the Shin Osaka station was perfect for getting around.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Kristian

Liked: Cleanliness, amenities, property conditions & facilities
Check in and check out was quick and easy. The room was clean and neat, but not spotless. The bed an pillows were very comfortable. And the buffet breakfast was great. Thank you!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best and most l convenient to Shin-Osaka station

Great, quick, automated, friendly staff, simple good breakfast (I like croissants) Extremely convenient to Shin-Osaka station
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet neighborhood except trains right next too hotel. We walked to nearest subway after Shin-Osaka because easier to navigate.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

trina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ....5 minute walk from the train station.... and included breakfast !
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Agata

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, clean hotel. Super friendly staffs. Located close to Metro station. Complimentary breakfast was excellent.
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Li

Liked: Cleanliness, amenities, property conditions & facilities
The room is great. Size is good, bathroom is spacious enough. Continental breakfast is a huge bonus. It is steps away to the Shin-Osaka station, which offers JR, bullet train, metro, shuttles to airport, ... The only small thing is, a local track is next to the hotel. If you are a light sleeper, you can hear it from time to time. Otherwise, all is great.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and delicious breakfast.
Verified

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean quiet rooms with a great morning breakfast. Staff were very helpful and polite. Would definitely stay there again.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

CHENG KHIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place Staff friendly and easy check in
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Miri

Very small lobby.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable & reliable hotel close to the station. A little more spacious compared to other hotels close to train stations. Staff was friendly and helpful.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Comfort Hotel was a wonderful stay. It was clean with an excellent location (Shinkansen) and an amazing staff. They also helped us with our luggage transfer and were absolutely fantastic! I will definitely stay again in this location.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Ivars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shinkansen and in quiet area.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Julito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station, stores and restaurants.
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Baron

Disliked: Staff & service, property conditions & facilities
Looks it’s in back alley
Stayed 2 nights in Sep 2025