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Four Points Flex by Sheraton Osaka Umeda

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Osaka Umeda

Reception
In-room safe, desk, laptop workspace, blackout curtains
Combined shower/bathtub, free toiletries, hair dryer, slippers
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
1-10-3 Shibata, Kita-ku, Osaka, Osaka, 530-0012
  • Grand Front Osaka Mall
    ‪5 min walk‬
  • Umeda Sky Building
    ‪16 min walk‬
  • Osaka Station City
    ‪1 min drive‬
  • Osaka (ITM-Itami)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Single Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Single Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Four Points Flex by Sheraton Osaka Umeda

Hotel with a 24-hour front desk, a short walk to Grand Front Osaka Mall
A restaurant, dry cleaning and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and a front desk safe.
Four Points Flex by Sheraton Osaka Umeda offers 220 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Four Points Flex by Sheraton Osaka Umeda. During your stay, you're just a quick walk from Grand Front Osaka Mall. You'll find features such as free WiFi in public areas, plus a restaurant and dry cleaning service.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Amenities include newspapers, a front desk safe and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by foot from Grand Front Osaka Mall and a 1-minute drive from Osaka Station City
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Four Points Flex by Sheraton Osaka Umeda also features a vending machine, laundry facilities, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

Four Points Flex by Sheraton Osaka Umeda has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL UNIZO Umeda
UNIZO Osaka Umeda
UNIZO Umeda
HOTEL UNIZO Osaka Umeda
Four Points Flex by Sheraton Osaka Umeda Hotel
Four Points Flex by Sheraton Osaka Umeda Osaka
Four Points Flex by Sheraton Osaka Umeda Hotel Osaka

Four Points Flex by Sheraton Osaka Umeda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1000 reviews
Rating 8 - Good. 364 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jesung

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Wry nice hotel with good amenities
Stayed 1 night in Jan 2025

6/10 Okay

Wesley, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities
The room was extremely small and very compact. The facilities were clean and modern. The location was ideal. Breakfast was less than desirable. Staff could not update my reservation with my Bonvoy #. I enjoyed my stay, but the surprised was a lot to process at first.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yuji, Tokyo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejavu, I stayed in the hotel under different hotel brand before but this hotel is better across the board!
Stayed 1 night in Dec 2024

10/10 Excellent

CHIN MING

Stayed 2 nights in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and excellent location not far away from Osaka Umeda stations.Food a plenty in the vicinity. Room clean and comfortable and Hotel staff were friendly and helpful. Will return to stay again when I'm in Osaka again
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Vincent, Richmond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love this place, will return again!
Stayed 10 nights in May 2024

10/10 Excellent

ANDRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jayesh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Onyebuchi

Liked: Cleanliness, staff & service, property conditions & facilities
Multiple restaurants in the area. The room was comfortable and clean
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Paul

Liked: Property conditions & facilities
Hotel was in a good area and close to Osaka, Umeda and Shin-Osaka stations. Rooms were a bit smaller than expected but comfortable. Breakfast gave you a choice of 5 options that were all pretty good. Had some issues with temp. Once I figured out how to open the windows it was much better. It was 29 Celsius when I checked in and thermostat was tricky to work with. I’d stay here again.
Stayed 6 nights in Feb 2024

8/10 Good

shinichiro

Stayed 3 nights in Jan 2024

8/10 Good

Jia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it’s a very good place. Conveniently located to food and shopping. Room is clean, spacious for Japanese standard, some of the staff spoke good English and very helpful, will definitely stay there again next time.

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Osaka train station, room was small but comfortable with view over the station. Breakfast was Japanese but good. So many malls and endless food options nearby. They only give you one small Japanese pillow.
Stayed 2 nights in Nov 2023

8/10 Good

sandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms little small but adequate. Worse thing was living out of the suitcases .we went with a twin room at 21sum which gives you an extra few squres to move
Stayed 6 nights in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Lovely staff. Conveniently located. Lobby lights a bit sterile and bright, but, heck, better than dark and dingy
Stayed 4 nights in Oct 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and the hotel was really nice. Clean and really nice breath rooms. AC was good. It was also really close to nearby stations and malls. I would really recommend this place to anyone staying in Osaka!!
Stayed 3 nights in Aug 2023

2/10 Terrible

Rafi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
About the service zero points I asked front desk for 1 extra pillow They answered sorry we only provide with 1 pillow per bed so why don’t you use extra towels to make pillow Seriously 😳 Rooms were way small
Stayed 5 nights in Jul 2023