Hearton Hotel Shinsaibashi

3.0 star property

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Photo gallery for Hearton Hotel Shinsaibashi

A modern cafe with wooden tables and chairs, potted plants, and a large window.
Triple Room, Non Smoking | Desk, blackout curtains, iron/ironing board (on request), free WiFi
Reception
A corridor with a tiled floor, white walls, and a wooden door at the end.
A modern elevator area with two elevators, a fire alarm panel, and a clear floor.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
1-5-24 Nishi Shinsaibashi, Chuo-ku, Osaka, Osaka-fu, 542-0086
  • Place, Amerikamura
    ‪1 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪4 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

Standard Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Single Room Smoking

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Standard Semi-double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Single Room, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Triple Room, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 17 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Economy Double Room, Non Smoking

8.2 out of 10
Very good
(24 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Hearton Hotel Shinsaibashi

This hotel features a restaurant, a coffee shop/cafe and a microwave in a common area. WiFi in public areas is free. Other amenities include conference space, dry cleaning and a 24-hour front desk.
Hearton Hotel Shinsaibashi offers 302 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. 26-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the shopping around Hearton Hotel Shinsaibashi. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the clean guestrooms and the proximity to shopping
  • Steps from Shinsaibashi-suji Shopping Street and 6 minutes on foot from Dotonbori
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Hearton Hotel Shinsaibashi.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Iyemon Cafe Shinsaibashi – This restaurant serves breakfast, lunch and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 1,650 for adults and JPY 880 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Iyemon Cafe Shinsaibashi

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 880 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hearton Hotel Shinsaibashi
Hearton Hotel Shinsaibashi Osaka
Hearton Shinsaibashi
Hearton Shinsaibashi Hotel
Hearton Shinsaibashi Osaka
Hotel Hearton Shinsaibashi
Shinsaibashi Hearton Hotel
Hearton Hotel
Hearton
Hearton Hotel Osaka
Hearton Shinsaibashi Osaka
Hearton Hotel Shinsaibashi Hotel
Hearton Hotel Shinsaibashi Osaka
Hearton Hotel Shinsaibashi Hotel Osaka

Hearton Hotel Shinsaibashi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 460 out of 1000 reviews
Rating 8 - Good. 374 out of 1000 reviews
Rating 6 - Okay. 117 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
i should have read the google reviews for this property. walls were paper thin. every hallway noise sounded like someone was inside my room. i could hear the neighbor clearing his throat. the room was very hot because it only had the building central air. even after requesting a fan, the room was still very hot
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

YASUYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空調はちょうどよかったです
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Jackson

Disliked: Amenities, property conditions & facilities
Window would not open, it was 28 degrees in my room when I arrived and the only option was a fan that did not cool the room at all throughout the night
Stayed 1 night in Apr 2026
Verified

8/10 Good

敦子

Liked: Cleanliness, staff & service, property conditions & facilities
カードキーで電気のオンオフが出来ないのが残念でした
Stayed 2 nights in Mar 2026
Verified

8/10 Good

SATOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
特に無し 出来ればもう少し朝食内容を充実して欲しい
Stayed 1 night in Mar 2026
Verified

8/10 Good

Hideyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
疲れて帰ってきたのにマッサージ派遣が無くめちゃくちゃ残念。 ユニットバスもかなり狭い。特にトイレは目の前が壁!他は良いのに残念!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Kohki

Liked: Cleanliness, staff & service, property conditions & facilities
壁紙が所々汚れていたけど全体的に清潔な部屋でした。 テレビ、冷蔵庫、空気清浄機、ケトルなど家電も一通り完備。 ユニットバスなので浴槽が小さいのはしょうがないですが、浴槽がビックリするほど小さくて浅かったです。
Stayed 1 night in Mar 2026
Verified

8/10 Good

KUNIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思っていたより 部屋が広かった
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

WAI CHOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place for travellers who focus on shopping
Stayed 2 nights in Mar 2026
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
room was good but ac was a bit of an issue since they use a central heating system. it was only heat and no cool so the room got hot and had to open window but it’s loud outside so difficult to sleep. also curtains was not black out so it’s bright at 8 am
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

hirofumi

Liked: Cleanliness, staff & service, amenities
便利
Stayed 1 night in Feb 2026
Verified

8/10 Good

Hiroshi

心斎橋のベストな立地!チェックアウトも12時もゆっくり滞在できて最高です
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

masayuki

Liked: Cleanliness, amenities, property conditions & facilities
周りの部屋の騒音が少し気になりましたが後は何も問題なく宿泊させていただきました。
Stayed 1 night in Feb 2026
Verified

8/10 Good

kicheol

Liked: Cleanliness, staff & service
Disliked: Amenities
전반적으로 좋았습니다 다만 외출할때 룸키 반납하고, 들어갈때 룸비받는 시스템이 불편했고, 생수 또한 다른층으로 가서 먹어야하는 시스템 불편했습니다. 이 두가지 말고는 전체적으로 만족합니다
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Ango

Liked: Cleanliness, amenities, property conditions & facilities
良かった
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Ting chee

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

KAZUMI

Liked: Cleanliness, amenities, property conditions & facilities
チェックインが夜遅くになってしまったのですが、フロントの方はとても親切で丁寧に対応してくださいました。お部屋も広くきれいでとても良かったです。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yukari

部屋は清潔で、シャワーの出も問題なかったです。0歳児との宿泊でしたが、困る事はありませんでした。しいていうなら、カードキーではなく鍵だったのですが、ぐっと入れないといけなかったので、それだけ少し手こずりました。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sungmin

Liked: Cleanliness, staff & service, amenities
매우 깨끗하고 친절해요
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Toshimi

Liked: Cleanliness, amenities, property conditions & facilities
アメリカ村の入り口にあり、心斎橋駅も近くてアクセス的にとても便利です。コンビニエンスストアもご近所ですし立地は良いですね。全館暖房システムとの事でしたが、部屋を26度に設定してもかなり温度が低かったように思います。フロントの方にお尋ねしたらストーブや毛布のエクストラサービスもあると言われました。とても親切で丁寧でした。部屋自体はオーソドックスですが、窓も広くデスクなどもよく考えて作られていると思いました。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Akihiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしいホテルでした。 立地、スタッフの対応、値段、全てが良かったです。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Highly recommend.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

hidekazu

Liked: Cleanliness, amenities, property conditions & facilities
騒音も気にならず寝れました。 部屋も綺麗で良かったです。
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回2回目の利用です。2回とも子ども連れでした。スタッフさんが親切で、部屋はいつもきれいです。道頓堀が近く、京セラドームや新大阪駅までも地下鉄で10〜20分圏内です。またリピートしたいです。
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Tuomas

Liked: Cleanliness, staff & service, amenities
Room was as wanted.
Stayed 4 nights in Nov 2025